TWO MEN & A TRUCK

Can't say. Never showed up to complete service. Never had a call from them explaining any delay.

The scheduler was the main problem. Truck didn't show up at scheduled time.. Took forever to track down what was going on Scheduler was very rude. We confirmed move with her three times before date. Finally she told us movers had to go and rent a truck and would be late. Didn't find this information out until I called corporate office who then got hold of the scheduler. The two movers did their job just fine. We asked for the local franchise owner to please call us but he never called. We will never use this service again.

I was at the business location and was called by the person I bought the showcases from that the movers had just left her location which is 7 minutes from my location. After waiting almost 25 minutes the movers arrived and told me that they had broken one of the showcases. They said they would have the glass replaced and bring it to my business location the next day and that I would hear from someone in the office also the next day. I didn't hear anything by late afternoon the next day so I called and was transferred to someone who knew about the repair. He told me that it would be 1-1 1/2 weeks before my showcase would be ready. Prior to the move I had packed the merchandise that was in my previous showcase and returned the borrowed showcase that I was using. The merchandise would not fit in the 1 new showcase because it was half as large as the borrowed one. So for 9 days I lost revenue because I had no showcase to display it in. When I talked to the person about the repair on the day after the move, I asked for a refund because of the lost revenue due to the broken showcase. He said he didn't have the authority and would have the owner contact me. The owner didn't contact me but I received a customer satisfaction email from the corporate headquarters a few days later. I wrote to corporate customer service and explained my situation. She said she would have the owner contact me. The showcase was delivered 9 days after the move and the person who called me to make arrangements also told me he would have the owner call me. Not only was I charged an extra 15 minutes for the move which was only 7 minutes down the road, but they broke my showcase and took 9 days to have it repaired and the owner never did call me. I would NEVER recommend 2 Men and a Truck to anyone. They have the worst customer service I have ever seen and the owner doesn't care enough about his business to return calls or at the very least delegate some authority.

Lewft detailed message and my cell number, never responded back.

They arrived early and did a great job of disassembling, packing, transporting, and reassembling. Everything looked great when I unpacked it!

I scheduled a date for moving. On the day of the move they called and confirmed. About 30 minutes before they were supposed to be here they called and said they were running late. 30 min after they were supposed to be here they called and said that the job they had before me took longer than they thought and they couldn't come. They didn't refund the money that I had already paid. I called them the next day and they couldn't come for a couple of days because of a holiday. I ended up not using them.

They did a great job. The two men were very professional and very helpful. We were very pleased with their work ethics.

My experience with them was good. They got my stuff moved. I wasn't overly impressed because there were a few things scratched a little and slightly damaged, but nothing that was too serious. They were alright and did an alright job. There was one thing that annoyed me, they said they didn't want to move the TV because they were worried they would break it, I have a very large screen TV and initially I thought I would go ahead and move it, but then I decided that since I was paying them, I could not understand why they couldn't move the TV. It was a 60-inch LED TV and the guy said that those don't do well bouncing around in the back of a truck, which, I can understand to some degree, but at the same time, they should have everything they need to stabilize that and move it, because they were aware I had a TV.

On the day before the move, I was told I would be contacted by them, and details would be reviewed with me. I was not called. By late afternoon I became worried and called them. I was told I was not on the schedule. Then, I was told I was scheduled for the following day. I informed the secretary that would not work as everyone involved, took the day off from work. I was then told I did not make a deposit payment, and that was needed, which I explained I was informed on an estate move, no deposit was needed, and a bank check was acceptable at time of move.

, ,Not well.

They were good. They could see that I was not well so they helped me with the little things. I would use them again if I needed to.

They were excellent. They did a great job. It didn't take them long. We just moved down the road. Nothing was broken. I would use this company again.

They were flexible. They were good.

Poor customer service this time.