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Ed's Appliance Store

Appliance Repair

About us

FAMILY OWNED BUSINESS WITH 5 EMPLOYEES.

Business highlights

79 years of trusted experience

Services we offer

APPLIANCE REPAIR FOR MAJOR APPLIANCES.OFFERING WARRANTY SERVICE FOR WHIRLPOOL, MAYTAG, ELECTROLUX, FRIGIDAIRE, BOSCH, FISHER-PAYKEL,AND GE.

Services we don't offer

NO WATER HEATERS/FURNACE. LIMITED COMMERCIAL APPLIANCE REPAIR.

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.7
punctuality
5.0
Showing 1-24 of 24 reviews

Brenda B.
07/2017
5.0
appliance repair
  + -1 more
Fixed the problem and told us how to keep it from possible happening again.
Description of Work: The service tech that came was very nice. He made a couple suggestions to help maintain our washer a little better and did a good job fixing the problem. Our washer wouldn't spin the water out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
11/2016
5.0
appliance repair
  + -1 more
Very well.
Description of Work: Repair Large appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel B.
08/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah L.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The service call was $85 (which sounded a little high to me, but I'm cheap) plus $25 to clean my refrigerator (which was cheap). Overall I was very satisfied, though the problem we were trying to detect was not corrected with the cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Roy S.
07/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: I tried to contact them through your website and did not receive any response.

Rating CategoryRating out of 5
responsiveness
1.0


Christine M.
04/2015
5.0
appliance repair
  + -1 more
Chris the repair technician was very professional, explained my options and even helped me consider whether, given the manufacturer's warranty, the machine was worth repairing (it wasn't). I definite will call on Ed's Appliance Store for any future appliance repairs and recommend them to others.
Description of Work: Diagnosed problem with front-loading Frigidaire washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

RICHARD S.
02/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Our dishwasher had stopped working. Ed's came out to fix it. Cost to fix the problem was more than the unit was worth (per Ed's). The repair person was patient and polite and answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

RICHARD S.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our dishwasher had stopped working. Ed's came out to fix it. Cost to fix the problem was more than the unit was worth (per Ed's). The repair person was patient and polite and answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Craig B.
10/2014
5.0
appliance repair
  + -1 more
I had a dryer making rubbing noises. I called Ed's and scheduled an appointment. They came on time, diagnosed the problem and fixed it within an hour. Here's the deal, we've used Ed's whenever a large appliance, pump, you name it needs to be fixed. Over the years, we've used them several times and have never been disappointed. You won't regret using Ed's!
Description of Work: Repaired dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marvin W.
10/2014
5.0
appliance repair
  + -1 more
Tne technision was here 15 min. befor designated time . Was very plsant and went right to work. when finished he showed me the worn parts and explained how they workep. Then he cleand up the lint that fell out and then I paid and he left . Time here less than an hour.
Description of Work: Replaced belt and sliders also cleaned vent on dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Betty D.
08/2014
5.0
appliance repair
  + -1 more
I thought that it went fine. The dryer hasn't made any noise since then.
Description of Work: The dryer had been making a squeaking noise. The repairman showed me there was wear on the rubber lining in the door. He installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169.76

Tom G.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: We are having a difficult problem with our LG washer because it is ongoing they are not charging a service call for the repeated visit only for the part. The problem is intermittent and electronic. They will be back tomorrow as the washer failed again on Sunday. A twenty-four hour turn around from contact to arrival is great since I liv about sixty miles from their shop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31

Becky A C.
02/2014
5.0
appliance repair
  + -1 more
Tech was right on time both visits and completed the work in a timely manner. Terry was very polite and worked efficiently. We will not hesitate to use this service again.
Description of Work: Timer on the dryer had quit. Tech came to look at the dryer on 02/04/14 and ordered the part. Returned in the 10th to install the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Lisa S.
11/2013
5.0
appliance repair
  + -1 more
There were no issues. They came as schedule and completed the work quickly.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Linda T.
10/2013
5.0
appliance repair
  + -1 more
The problem with our drier was in our own electrical box. Terry located problem and repaired it quickly. He is friendly, neat, and prompt. We have him come from 30 miles away because he we like his work.
Description of Work: Found our electrical problem and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Peggy E.
08/2013
4.0
appliance repair
  + -1 more
Was unable to find the problem , Possibly the memory board on my .washer. The washer was 11 yrs old so I decide to buy a new one.
Description of Work: Dianostic

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Larry L.
06/2013
5.0
appliance repair
  + -1 more
C alled to make an appointment, they said they had a cancellation and could come within the hour. The technician showed up promptly, assessed and fixed the problem within a half-hour.
Description of Work: Replaced relay switch in washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Fred K.
05/2013
5.0
appliance repair
  + -1 more
I would recommend Ed's to all. We called in the morning and the repairman came out that afternoon. He was professional and took care of the problems with both washer and dryer in forty minutes.
Description of Work: Repaired both washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Nancy W.
03/2013
5.0
appliance repair
  + -1 more
Ed's Appliance Store has reasonable prices. They repair all kinds of appliances, like washing machines, dryers and refrigerators. The don't sell appliances, they just repair them. They've been in business for about 30 or 40 years. They're here on time.
Description of Work: They fixed our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig B.
03/2013
5.0
appliance repair
  + -1 more
I had a 1:00 PM appointment, so I took a half day off work to be there to get my refrigerator repaired (I hoped it could be fixed). I got a call from Ed's at 1:00 saying the tech was running a little late, but would be there. That was a good call to get and most places don't bother to let you know they are running late. Unless you have the first appointment of the day, it's not unreasonable to have a delay in later appointments. Rather than wondering if they'll show up, they called to let me know what was going on. The driver called a bit later to let me know he was on his way. Another nice touch. The repair was fairly minor and was completed pretty quick. We've used Ed's for repairs to dryers, washers, garbage disposal and I think a sump pump over the years and they have always done a great job. They are always the first call we make if an appliance isn't working right. Highly recommended.
Description of Work: Had a sick refrigerator and called Ed's for repair. Turned out to be a bad thermostat causing excessive frost build up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Lynnette F.
02/2013
4.0
appliance repair
  + -1 more
Although they came when they said they would, I felt since I am really a very short distance from them that $85.00 was too much for a servcie call. I asked them to give me an estimate as to what it would cost to fix my washing machine. It wasn't spinning.They wanted $85.00 for coming out then another $355.00 to fix it. Ended up buying a new machine.
Description of Work: Washer repair estimate
Rating CategoryRating out of 5
$85

Nancy W.
01/2013
5.0
appliance repair
  + -1 more
Washer was checked out thoroughly. Three large loads of water were run through - hot and cold. All connections were checked. Washer was checked to make sure it was level.
Description of Work: To check out why a Maytag washer was showing a pool of water near its base.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Tammy M.
12/2012
5.0
appliance repair
  + -1 more
He did not charge us for either call. Washer is fine now. We were very happy with the service we received.
Description of Work: Our washer kept stopping and giving a code. The repair man thought it was one part and ordered it. He came back with the part he was going to replace was reading fine this time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammy M.
03/2011
5.0
appliance repair
  + -1 more
The repairman worked on it for over a hour doubled checking all the connections. Nothing tested out to be bad. He thought he had figured it out with a loose connection. He left. It did not work after he left. Same thing happened again. He came back the next day and double checked all the connections again, no charge and it has worked properly ever since. No parts had to be purchased. I would call them again if one of my appliances breaks down.
Description of Work: Washer would not spin out and was off balance. It beeped an error message that said unplug and call repair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

    Contact information

    2017 Shaffer Ave, Elkhart, IN 46517

    http://edsappliance.com/wp/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    Ed's Appliance Store is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Ed's Appliance Store accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Ed's Appliance Store does not offer free project estimates.
    Yes, Ed's Appliance Store offers eco-friendly accreditations.
    No, Ed's Appliance Store does not offer a senior discount.
    No, Ed's Appliance Store does not offer emergency services.
    No, Ed's Appliance Store does not offer warranties.
    Ed's Appliance Store offers the following services: APPLIANCE REPAIR FOR MAJOR APPLIANCES.OFFERING WARRANTY SERVICE FOR WHIRLPOOL, MAYTAG, ELECTROLUX, FRIGIDAIRE, BOSCH, FISHER-PAYKEL,AND GE.
    NO WATER HEATERS/FURNACE. LIMITED COMMERCIAL APPLIANCE REPAIR.

    Contact information

    2017 Shaffer Ave, Elkhart, IN 46517

    http://edsappliance.com/wp/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed