PAUL STEVENS/BRICKS N BRUSHES

He was good, knowledgeable, professional, and on time.

I TALKED WITH PAUL ON MONDAY, JUNE 20. WE SET UP AN APPOINTMENT FOR FRIDAY, JUNE 24 AT 1PM. HE ARRIVED EXACTLY ON TIME, RE-CAULKED THE FLASHING, AND WATER-PROOFED THE BRICKS. PAUL IS VERY PROMPT, AND VERY KNOWLEDGEABLE, AND VERY FAST. HE HAD THE JOB DONE WITHIN A HALF HOUR. WE HAVE HAD TWO VERY HARD RAINS SINCE THE REPAIR JOB WAS DONE, AND NO MORE LEAKING HAS OCCURRED.

THEY'RE WONDERFUL!!!!!!!! VERY HELPFUL.

VERY HUMANE TOWARD THE MOTHER AND THE BABIES.

I CONTACTED 8 MASONS TO ESTIMATE MY CHIMNEY AND NO ONE WILL TACKLE IT... HOW SAD FOR ME.

A REAL PROFESSIONAL, HIGHLY RECOMMENDED. MATCHED OUR BRICK WONDERFULLY WELL ON AN OLDER HOME. APPRECIATED THE CLEANUP AND PROFESSIONALISM OF HIM AND HIS CREW. ASKED HIM FOR QUOTE ON OTHER CEMENT WORK WE NEED DONE.

PROPRIETOR SHOULD RESPOND TO CALLS - EVEN IF ONLY TO SAY THAT HE IS TOO BUSY TO TAKE ON MORE WORK.

A MAN ANSWERED THE PHONE WITH 'YEAH'. I ASKED IF IT WAS BRICKS N BRUSHES AND HE SAID 'YES'. HE SOUNDED AS IF I WERE BOTHERING HIM. I ASKED ABOUT MARTINSVILLE AND HE ASKED WHAT I WANTED DONE. WHEN I TOLD HIM, HE REPLIED 'MARTINSVILLE IS TOO FAR FOR ME TO GO TO JUST TUCKPOINT A CHIMNEY.' THEN HE ASKED ME A FEW MORE QUESTIONS ABOUT STUCCO WORK I WAS ALSO LOOKING FOR. I ENDED THE PHONE CALL BY JUST SAYING 'SINCE MARTINSVILLE IS TOO FAR, I DON'T NEED TO GO INTO THAT. THANK YOU ANYWAY.' HE WAS DISTANT, DISMISSIVE AND CLEARLY UNINTERESTED. HE MAY DO GREAT WORK BUT BASED ON THIS PHONE CALL I WOULD NOT RECOMMEND HIS COMPANY.

unknown

unknown

CALLED AND SCHEDULED AN APPOINTMENT, AND HE NEVER CALLED BACK AND NEVER SHOWED UP.

unknown

THE OWNER, PAUL, IS VERY HONEST ABOUT HIS ABILITIES TO PERFORM WORK REQUIRED. IF HE DID NOT HAVE EXPERIENCE DOING IT, HE WOULD NOT TRY TO ATTEMPT IT. VERY PLEASE WITH THE WORK.

unknown