Justin Dorsey Plumbing

Description of Work: .

Description of Work: one saturday morning we went to the garage to find that water was leaking |all over comming from our older water heater. |we shut off the water and drained the heater of water. we then called |justin dorsey plumbing to inquire about costs of replacing the water heater? | |we had used the dorsey plumbing service a few years ago to replace an |older water pipe and was pleased with the service then so we felt we could |trust them to provide good service. | |we finally decieded on one of his models and set up the time to replace |the water heater. they arrived on time and did the job with no problems. | |i would recommend them and will also use them again if we have any |need for plumbing problems.

Description of Work: Last service was February 3, 2011. Cabled & unclogged a small drain & replaced the basket strainer in our sink. Have no complaints about the work done. Plumbing repair prices are not cheap so am thankful we haven't had to call for service very often.

Description of Work: I had an outdoor hose bib freeze and burst over the winter, and called Dorsey Plumbing out to repair it. They were very prompt, arriving right on time. After a quick assessment of the problem they gave me several repair options and discussed the Pros and Cons of each. When we selected a plan they performed the work quickly, cleaned up without leaving any mess behind, and thoroughly explained what they had done. It's been two weeks since and the repair is fine, so they got it right the first time. I would use them again and recommend them to friends.

Description of Work: I had a leak from my water heater and they replaced the heater. they came out on Sunday as soon as I called them and spent the day getting the problem resolved. I was very pleased that they would come out on sunday and do the repairs needed. I was very happy with the performance of the person doing the repairs. I would use and recommend this company for any future work needed.

Description of Work: shower/tub water leak. removed and replaced pipes in wall, new water on/off and shower/tub handle with new face plate.

Description of Work: Kitchen drain issues

Description of Work: Reseated a toilet to stop a leak.

Description of Work: We always utilize Justin Dorsey Plumbing for any plumbing tasks. In this case, they checked our sump pump and replaced the motor. They do outstanding work and are an honest and reliable firm.

Description of Work: Replaced pressure relief valve on Water Boiler heating system, as well as other tune ups.

Description of Work: I've used them more than once and they do a great job!

Description of Work: We had them out to do some plumbing work, and they did a good job.

Description of Work: I had them out to unclog a drain. The drain got unclogged, but it took quite a long time to finish the project (a week).

Description of Work: Never returned my phone call

Description of Work: Paul was the very professional and he arrived early. We explaned to him our situation only to find out that it was something else causing the problem.Once he did that he gave us a quote and we decided to have it done right away. The leak had been going on for quite sometime and so it was nice to have a professional such as Paul come out and take care of it for us. We certainly recommend this company to anyone and we will call on Paul again.

Description of Work: Garbage disposal was leaking at the bottom. Two service men showed up to check the disposal and recommended a new garbage disposal. They were punctual, professional and courteous. It was interesting that one service guy mentioned that we did not have an expansion tank on our water heater (WH) and there was a safety risk with not having one installed. He also indicated that it was not up to code. He explained that pressure valve can stick and the WH can build up pressure and explode. I was not expecting to have that work done, but it sounded like it needed. One man worked on installing the new disposal and the other worked on the expansion tank. They took about 2 hours to complete both the installation of the disposal and expansion tank. Near the end of the service, I asked them to check our gas fireplace since it was not working. I was told that the thermocouple was probably the cause and would need to be replaced. He gave me an estimate for the work, but I told him that it would have to wait for another time. I encountered no problems with their work since they charged a flat fee. I will probably use this company for any future work that I have. In conclusion, my overall impression of the service provided was very good.

Description of Work: We called Dorsey Plumbing because our sump pump line elbow came off during the high rain on 9/7/2012. As he was coming to our home he missed our home. Upon turning around the employee knocked over my custom brick mailbox we had designed and installed a yr ago. They made temp repairs to the sump pump line including hanging string from the ceiling. He said my sump pump was also Bad, and tried to sell me another one. I refused as they are $200 at Lowes and he wanted $700. Well come to find out while he was fixing the line he stripped the sump pump fitting and now my pump cannot be used I met with Mr Dorsey and his Service Mgr that next Monday. He offered to have his brick mason replace my mailbox and the mason would order the brick and his brick mason would install a new mailbox. My wife called me yesterday afternoon and said some one out from putting the mailbox back up. I came home from work, to find Mr Dorsey had set the damaged mailbox on the pad. I asked him if it was temporary until the mason came to install it. He said he isn't going to install a new one now and I will just have to live with this one. If I didn't like it sue him. So I asked for his insurance companies name and number and he became very aggressive. The sheriff was called and Mr Dorsey was Ordered to give me his insurance info so I can file a complaint. Here's the bottom line... My plumbing isn't fixed, my custom brick mailbox is destroyed, my yard is trashed, and now I have to file a claim with his insurance company because he doesn't keep his word.

Description of Work: He takes care of my general plumbing needs.

Description of Work: REBUILT TOILET TANK AND AUGERED TOILET DRAIN LINE.