Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Justin Dorsey Plumbing
Electrical Baseboard or Wall Heater - Repair, Recovery Service - Water Removal, Excavation - Major Grading or Resloping,
About us
Justin Dorsey Plumbing has helped residents of Central Indiana with plumbing issues since 1983. We are a locally owned business that services not only residences, but commercial and large new construction projects for corporations such as Kroger, Auto Zone, Valero, and more. You can have peace of mind when you call Justin to fix your plumbing issues. We say, call today; fix today because we offer 24-hour emergency service seven days a week. We offer per job pricing so that you will know what your fix will cost before work is started. We don't charge extra for overtime or weekends, so call us at your convenience. Our highly-trained technicians will fix your issue and offer a durable warranty so you can have peace of mind. Your home is the most expensive purchase you will make. We know that and we take that seriously. Call Justin Dorsey Plumbing today at (888) 242-2937 and let us fix your plumbing.
Business highlights
Emergency services offered
42 years of experience
Services we offer
Pump, bath remodeling, boilers, camera & line location, clogged water lines, drain, drain & grease trap cleaning, drips, excavation, faucets, field repair & installation, garbage disposers, hydro-scrubbing drain lines, leaks, pipe thawing & easy water systems., septic tank, toilets, water damage & restoration, water heaters, water softeners, well
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5120 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 13% | ||
| 3% | ||
| 3% | ||
| 5% |
Showing 101-120 of 120 reviews
Deborah K.
Jun 2010
We would use them again in the future.
Megan W.
May 2010
We were very happy with the promptness, willingess to come out on a Sunday (and holiday weekend) and the cost - only $60 for the visit. No extra holiday/weekend hour charge. The man who came out was very friendly, knowledgeable and helpful. He explained what he was doing and gave us an overview of how the alarm system works.
Ruth A.
Apr 2010
He did an outstanding job! He came late on a Sunday night, as he said he would. We were very pleased that they were able to come out at the last minute during odd hours, even though it was costly.
Robin B.
Jan 2010
They are very good and I have had a number of really good experiences with them. They have always provided an outstanding service and I have had them do a lot of major work. They are very good on price and are very efficient. They had to pull the old pump that was in the ground and they did a very good job. They also replaced the pressure tank and the manifold too. I live in a house that is 35 years old and it was something that I didn't have to worry about. It was a major job and it was needed very promptly because once it goes out I will not have water. They were very quick and very good. I think I should grade them higher than A. The service person was here but he didn't have the replacement components. The next day he was back with what everything that he needed and it was a long day but he finished it up the next day. This was not the only work they did for me but this was the most recent one.
FRANCES R.
Sep 2009
The service men are very good.
JAMES S.
Dec 2008
This company did good job. They explained what could be done and options to take to rectify the problem. The clean up job was okay.
Jo L.
Oct 2008
Vince is who we always ask for. He knows this house better than I do.
JANICE C.
Sep 2007
They came out a couple of times to diagnose. They did great work. One guy came out, Brian Couch, and showed up on time and the price was great b/c our mortgage insurance company paid for the cost of the water heater. I plan on having a water softener installed and will definitely use them.
JASON W.
May 2007
This was the third company that I had called that day and the only one to actually answer the phone and show up. That was a big plus. Paul was polite and did an excellent job. I was very pleased with the work.
KIMBERLY D.
Jun 2006
In general, I have specifically requested that the home warranty company never send this company to my home again.
Response from Justin Dorsey Plumbing
"WE WENT TO HOME SUNDAY EVENING FOR HOMEBUYER'S WARRANTY. THEY WOULD NOT COVER THE CLAIM DUE TO THE CLEANOUT NOT BEING AN OUTSIDE CLEANOUT. PAUL TALKED WITH THE MEMBER AND INFORMED HIM THAT THERE WERE ROOTS IN LINE AND THAT THERE WOULD BE SPRAY. IN ORDER FOR THERE NOT TO BE SPRAY, DRAIN WOULD HAVE TO SIT SEVERAL HOURS WITHOUT USE OF ANY WATER. THE MEMBERS HAD NO USE OF SHOWER OR TOILET SO WANTED WORK ASAP. PAUL MADE A DEAL WITH THE MEMBER THAT HE WOULD NOT MENTION TO HOME WARRANTY COMPANY THAT THE CLEANOUT HE WAS CABLING WAS NOT OUTSIDE IF THE MEMBER AGREED TO CLEAN UP THE MESS AND HE SAID HE WOULD. THE MEMBER PAID 45 DOLLARS FOR WORK AND HOMEBUYERS PAID REST. WE ARE SORRY THAT YOU HAD TO CLEAN UP THE MESS. IF IT HAD BEEN CLEANED UP AT THAT TIME THERE WOULD HAVE BEEN NO DAMAGE. PAUL THEN GAVE VERBAL EST OF $2000 TO RE-ROUTE DRAIN AND INSTALL OUTSIDE CLEANOUT. IN 11/2005 ANOTHER OF OUR PLUMBERS HAD BEEN OUT FOR SAME PROBLEM AND QUOTED TO DO SAME WORK FOR $5000. NEITHER TIME WAS THIS PUT IN WRITING DUE TO HOME BUYER'S WARRANTY COMPANY NOT COVERING CLAIM BECAUSE THE MEMBER HAD NO OUTSIDE CLEANOUT. WITH A PROBLEM OF THIS NATURE IT IS NOT UNCOMMON TO HAVE 3 DIFFERENT SERVICE PROVIDERS COME UP WITH 3 DIFFERENT METHODS TO REPAIR PROBLEM, THEREFORE 3 DIFFERENT PRICES. WE APOLOGIZE FOR THE INCONVENIENCE WE CAUSED TRYING TO FIX YOUR PROBLEM. SINCERELY, JUSTIN DORSEY, PRESIDENT, PAUL HANGARTNER, TECHNICIAN."
SVETLANA L.
Jul 2005
$355 FOR A SIMPLE DISHWASHER REPLACEMENT - THIS IS ABOUT DOUBLE WHAT OTHERS CHARGE. THE TECHNICIAN WOULD NOT READ INSTALLATION INSTRUCTIONS, EVEN THOUGH I KEPT TELLING HIM THERE WERE PARTS OF IT THAT WOULD HAVE MADE HIS WORK MUCH EASIER. BACK LEGS ADJUSTMENT, IN MY NEW DISHWASHER, CAN BE DONE BY TURNING A SPECIAL SCREW ON THE FRONT PLATE. HE KEPT ON FIGHTING WITH BACK LEGS FOREVER (2 HOURS PLUS !!). FINALLY LISTENED TO ME, FOUND THE SPECIAL SCREW AND GOT IT RIGHT. HOOKED EVERYTHING UP. PUT AWAY WITHOUT READING '' HOW TO START'' INSTRUCTIONS I OFFERED. TRIED TO START IT - NO LUCK. TOOK THE WHOLE THING OUT AGAIN!!!!! FINALLY, I READ THE INSTRUCTIONS MYSELF AND THERE IT WAS ''TURN ON THE POWER BY PUSHING THE BUTTON ON THE DOOR''. DUH. I HAVE NO CONFIDENCE AT ALL THAT MY DISHWASHER WAS INSTALLED PROPERLY. WHILE FIXING THE GAS LEAK IN THE GARAGE HE BROKE OFF THE DOOR ON THE BRAND NEW OVEN THAT WAS STORED THERE (GUESS HE TRIED TO MOVE IT PULLING ON THE DOOR !!??). DID NOT EVEN TELL ME, AND L
JIM N.
Jan 2005
THEY WERE VERY HIGH PRICED AND I WOULD NOT USE THEM AGAIN.
CARL W.
Sep 2004
PLUMBERS WERE CAPABLE, AND THEY WERE UPFRONT ABOUT PRICES. THEY GOT THE WORK DONE BY THE WEEKEND WHEN WE WERE HAVING GUESTS AND NEEDED BATHROOM FIXED. WE HAD TWO DIFFERENT PLUMBERS, AS WORK REQUIRED MORE THAN ONE VISIT. THE FIRST PLUMBER WAS VERY HELPFUL, POINTING OUT A SIMPLER WAY TO FIX THE OUTDOOR FAUCETS. THE SECOND PLUMBER WAS LESS HELPFUL, AND MY WIFE FOUND HIM DIFFICULT TO DEAL WITH. NO COMPLAINTS ABOUT WORK PERFORMED. PRICES SEEMED HIGH. I ENDED UP REINSTALLING BATHROOM SINK MYSELF AFTER REPLASTERING. THIS WOULD HAVE COST ME $300 IF DORSEY HAD DONE IT.
NANCY S.
Dec 2003
WE THOUGHT THE PRICE WAS TOO HIGH FOR THE AMOUNT OF WORK DONE.
NANCY S.
Dec 2003
WE THOUGHT THE PRICE WAS TOO HIGH FOR THE AMOUNT OF WORK DONE.
CATHY E.
Dec 2003
I DID NOT FEEL THAT IT WAS FAIR OF HIM TO SAY HE WOULD NOT CHARGE US AND THEN TURN AROUND AND CHARGE US THE FULL AMOUNT. I REALIZE THAT HE HAD HIS TIME INVOLVED AND WE WOULD HAVE BEEN WILLING TO PAY PART OF IT, BUT WE WERE NOT EXPECTING TO PAY THE FULL AMOUNT.
ELAINE P.
Sep 2003
unknown
GAIL C.
Jul 2003
PRETTY PUSHY WITH SALES AND WANTED TO SELL ME A WHOLE PLUMBING SYSTEM. THOUGHT HIS PRICES WERE HIGH FOR THE JOB COMPLETED.
JIM N.
Jan 2003
X-MAS EVE OUR SEPTIC SYSTEM STOPS HAD 40 PEOPLE COMING OUT, CALLED EVERY PLUMBER NO ONE WAS WILLING TO HELP, CAME OUT DURING A MIDDLE OF SNOW STORM FOR 3 HOURS, REPLACED BROKEN PART. JUST AMAZING WENT WAY OUT OF HIS WAY. VERY NICE GUY.
TAMI S.
Dec 2002
CORRECTED LEAKS CAUSED BY ANOTHER PLUMBER. OWNER CAME OUT HIMSELF AND WAS HERE OVER FIVE HOURS TO MAKE THINGS RIGHT. ALSO INSTALLED NEW WATER HEATER. IM ON A YEARLY MAINTENANCE CONTRACT WITH THEM NOW. GREAT WORK.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Justin Dorsey Plumbing is currently rated 4.5 overall out of 5.
Justin Dorsey Plumbing accepts the following forms of payment: CreditCard
No, Justin Dorsey Plumbing does not offer free project estimates.
No, Justin Dorsey Plumbing does not offer eco-friendly accreditations.
No, Justin Dorsey Plumbing does not offer a senior discount.
Yes, Justin Dorsey Plumbing offers emergency services.
No, Justin Dorsey Plumbing does not offer warranties.