Response from Apex Design Build
Client actually purchased discounted coupon on March 25, 2015 and set the appointment for the 7 April 2015. Purchase is for labor only and specifically listed in fine print and was explained in email correspondences as copy / pasted below: Client confirmation email- I am confirming April 7 with arrival between 9-930. I have two projects if time allows. I need a ceiling fan installed where there is no ceiling light. I have the fan with light kit but don't know what extra materials I would need. Second project, if time allows, is an outside light replaced. If someone could let me know what extra materials I need for the fan install I would appreciate it. Thank You Company Response- [Member name removed], It proves to be a little challenging giving a material list on a project without knowing all site conditions. Is there an open attic cavity above the desired area of install? Also for the switch leg there needs to be an attic space above an interior wall in which wiring can be fished down the wall for a switch. If attic space is known, a partial list would be a 4" round pancake box. wire grommets, remodel single gang box, switch/ cover. Wire unknown until arrival to determine gauge of existing. We carry some materials on van, if needed we can go to store and charge for materials needed, however this would use some of the time purchased. Any additional time is charged at the AL rate of $49.50 per hour. Thank you Client never responded with specific questions in regards to technical information and when technician arrived he was not able to install proficiently due to site conditions not explained. Thank you for your feedback!!!