Apex Design Build

My wife and I purchased a complete bathroom remodel as an Angie's List Big Deal. We were incredibly happy with the results. Dave and his partner did a great job with everything and the bathroom looks amazing now. We could tell just from talking to them that they take great pride in their work and will go above and beyond to make sure you are happy. We have a second bathroom in need of work and we will definitely be using APEX when the time comes this summer.

I had a problem with the electricity going off in two bedrooms. Dave came and look at the electrical box, and fixed the problem very quickly. Since I had purchased a deal for two hours of work, he asked me what else he could do, since there was time left. I found a few things that I needed done, and he took care of that in a timely fashion. He is very helpful.

The guy was very nice and got to work right away. He took about an hour and a half to install the fan and we were worried he wouldn?t have enough time to finish the switches but he finished right on the dot. It was a good deal for the amount of work needed to be done. The fan and switches seem to work as they should!

I contacted the company (David Wilson) andcset up an appointment to check out the electrical main line anchor. It had started to dislodge after a tree limb fell on the line at the pole. The gentleman was nice enough to seal the anchor until repairs were completed by what ever company I hired. The information was forward to the owner I believe who emailed me a price of $125.00. This covered labor and any parts that were needed. I agreed and set up an appointment. The crew were on time and quickly completed the repair. The short term seal kept a heavy rain from leaking into the house. I would highly recommend this company. Prompt professionals at a fair price.

It was handled very strangely because he owner. First of all, I wanted an electrical outlet put outside. The installer came out and it was blustery cold when they came out. It was one of those horrible days. He did not have what he needed since our house is a brick house. He needed a drill that he did not have. I told him to come back a week or so when the weather breaks. He said fine and the owner would call me. The owner called back and we set the time. The guy was going to come over within an hour. I told him that it was fine. He said that I should have all the electrical hook ups that I need. I am not an electrician, so, I asked what I need. He said that they did not provide that and also said that it was in the fine print that we should provide that. I told him again that I do not know what I needed. He said that they just provide the labor and he was really nasty with me. He said that it says in the print and that I should look at that. I told him that I am not an electrician and told him that the guy who was here did not tell me that I needed anything or that I needed to get anything. He said that if I did not get it within the hour, they were going to charge me for the amount of time that his man would spend to get the box that I needed and all of the stuff. I told him to get there and I get the box. I went to the hardware store and I told them what I was trying to get installed, and the guy in ace hardware was really helpful. I got everything I needed and brought it back. The guy was waiting in the drive way for me. The installer was great but the owner was horrible. It was interesting because the installer said that he should never have done that to me. He should have told me what I needed and I could have got everything. I guess they had problems with him being kind of abrupt with people. I told him that he was down-right rude. The installer did a great job. He was very helpful. He worked hard, and I am pleased with what he did. The service was good. It was the way they treated you over the phone, accepting you to know something that you do not know. If I were an electrician, I would have known that. This was my first experience with them. The installation was excellent. I have no complaints with the guy who put it in and the way he did it.

The person doing the work was great. On time, pleasant came back to fix problems. The cost was high I will explain below. The salesman was terrible and I will never use this company again. When I told the salesman that one of the ceilings did not have a pan box installed. He told me it was . When I sent him a picture asking him where was the pan box. He told me they would come out and replace the pan box. (thus telling me I must of took it out and was lying). When I told the salesman that the same ceiling did not have power. He told me I must of caused the breaker to turn off when I took out the fan that did not work. I explained I am not dumb and know to check something like that. Whe they came out to put the box in they discovered they had not wired it correctly. I estimated the time it would take to put up the fans. I did not expect the cost would double because they sent a helper. I feel we were over charged by Apex sending a helper that did almost nothing at the same price as the electrician. Below you will see a charge for store trip charge of $30.00. Which is almost as much as the materials. Also a charge of $10.00 for two 24 inch 2x4 is high. 4 man hours x 2 techs = $396.00. Store trip Charge = $30.00 Materials: 45' - 14/2 = $38.52 2 ceiling boxes= $9.18 Grommets- 2x4 = $10.01_________________________________________________________________ Total = $483.71

I initially purchased and Angie's list Big deal for 2 hours of electrical labor for $99. The ad stated it was for labor only but I bought it anyway knowing that I would have the cost of materials to add to the deal. I was contacted by Apex's owner David Wilson and he informed me that this Big Deal was labor only and that he would need to have someone come out and do an estimate for a bid contract which would include materials. He said he would apply what I had already paid toward the work. What he didn't say was that he would apply it at the regular labor rate so that I would only get 1 hour's worth of labor when I expected 2 for that credit, but more to follow on that point. I accepted his bid estimate for installing the generator connection to the house electric panel based on his technician's (Jason) estimate that it would probably take 4 hours to complete the job due to having to drill through masonry and cut some drywall. The bid estimate was $442 for material and labor. Unfortunately the bad weather in the Indianapolis area created difficulties for the Apex team getting to the house due to too much snow and ice. After a second power outage my wife and I decided to invest in a whole house generator instead so I emailed David and informed him that we wanted the generator connection done to the barn electrical panel instead of the house panel. I informed him that this should be an easier job that would take less time since the barn was open access and no drilling or cutting was required. At this point the original bid estimate was no longer valid since the scope of the job had changed, but he did not indicate he was going to reduce the price for the work. Knowing that I had 2 hours of labor pre-paid with the Big Deal I had anticipated only paying for the material cost when the work was done. Jason and Mike were the electrical team who came to do the work. Jason was the one who did the initial estimate for the work when we were thinking about installing it on the house. These guys were totally professional and did a great job and these ratings should not reflect on them. They arrived around 2:15 PM and were finished with the installation at approximately 4:20 PM, basically 2 hours of labor. Overall I was very pleased with the job and wished I had done it before all the bad weather. I initially provided a stellar report on this website based on the great work of Jason and Mike. I am now revising this report based on my less than satisfactory dealings with David, the owner after receiving the an invoice for $366 ($465 - $99 pre-paid). After getting the invoice I sent David an email asking him to call me since I had questions about how much it was given the labor time should have been zero based on my pre-paid Big Deal so I was only expecting material costs. This is when the trouble began with him. He sent a reply to my email stating several things as justification for the extra labor costs that were completely false. First he said the team had to make a trip back to pick up extra wire since the original job only called for 5 ft and the new one took 18 ft. I called him on this because the team had the wire when they got here and before they arrived they didn't even know how much would be needed. He next said the team had to wait on me for an hour because I was on a conference call and couldn't tell them where to put the generator plug. Once again I called his bluff because I knew my wife had let them into the barn and they were in the process of installing the interlock switch when I arrived to show them the location of the plug. He then proceeded to say that he had to charge extra labor because they had gotten stuck on the previous trip out and he had to pay them for their time. Actually, I missed a client call due to having to help get them unstuck from the snow in my drive which several other cars, including my own had been able to navigate. Even if this had been the case that he had to charge me, he never informed me of this ahead of time or I would have carried the electricians and their gear on up to the house in my own truck. The last straw came when he said that he had to charge me labor for ordering the materials himself since I didn't have them already. As I thought about this I agreed he might have a point until I took time to research the average cost of the items used on this project and found that even taking time to go out to the barn to ensure I had the correct material descriptions, it took me less than 30 minutes to put together an entire materials order (and I could get it all delivered with no shipping charge). Based on this little exercise, and my conversation with Jason the electrician afterward, I found out that only two of the items had to be ordered (the interlock kit and the plug box) which should have taken even less time, and I found David had over-estimated the material cost on the original bid by roughly $50 dollars. The rest of the story is that I received a call from Jason the electrician saying David was not going to pay him until I paid David. This is just one more example of not only poor leadership on David's part, but also is a good indication of his lack of character. As a result, I paid the invoice as written and decided to use the power of Angie's List to get the word out to be careful when purchasing services from Apex. If you need a good electrician go to Jason direct. If you see a Big Deal from Apex buy it with extreme caution since it will end up costing you much more than you bargained for in the beginning. I will not recommend Apex to anyone and while I had asked Jason about other services they provide based on his excellent work, I will now take my remaining business elsewhere. For the additional $200 he got out of me for this project, he is losing the potential for several thousand more in planned renovations we are doing this year and next. The nice thing about the Big Deals is that you get to try before you REALLY buy. I guess the silver lining is it worked in this case since we now know to stay away from Apex.

I have to say that the service and quality of work I received was amazing. I purchased a siding package via Angie's List at a discount. The contractor began my job earlier than anticipated, and in order to make deadline, his workmen began work just after daybreak and worked until dusk. They even showed up one Saturday and worked a full day. The entire siding job, including house wrap and painting, took about 7 days. I added window replacement to the package - there were a few hiccups here, but nothing that would downgrade the company as a whole. The primary delay seems to have been at the factory - the windows had to be ordered, and they came in later than anticipated. Then there were weather delays - nothing anyone could control. Once again, the crew accommodated as best as they could, completing the exterior one Saturday before we had a huge rainstorm. The entire job exceeded my expectations - I feel as though I have a whole new house, and I've gotten nothing but compliments from neighbors. The house wrap and new windows have certainly proven to be great investments in the near-zero temperatures we've had recently, as there is no more cold air leaking in the house (my house is over 100 years old and insulation is sketchy.) Apex Design gets an A++ from me.

Purchased Big Deal ($99 for two hours electrical work) and asked them to take a look at several outdoor lighting issues with our farmhouse. We assumed the workers would come from Danville, where we live and the address listed in Angie's List, but they actually came from the Geist area and got lost, as they were unfamiliar with the area. However, they contacted us repeatedly, apologizing and guaranteeing that they would stay longer since they were running late. We prioritized the issues, and they got to work immediately. They discovered that the wiring between the dusk-to-dawn sensor and the lighting had never been installed, so they ran a new wire to connect the two. Because of the cold, they couldn't spackle around the holes they cut, however, they replaced the squares and put up tape so that I can spackle when it gets warmer. They were extremely courteous and I will use them again to address our other electrical issues.

IT went well. The gentleman was very nice. He was unable to do 2 of my projects, but that was not his fault. The door knob that was loose had a broken part and the light fixture I wanted to replaced had a difference way to attach to the wall and I need additional material.I will call them again.

Good experience overall. I was asked to have the necessary materials (ballast, vinyl adhesive) ahead of time. Luckily, I bought the right materials. Installation and repairs went very well

I didn’t end going with them, but would consider them in the future. They pricing was competitive and he was very professional.

It went well and they did a great job.

They fixed a ceiling fan for us. They were very nice, professional, and helpful. I would recommend their service to others. The next day I actually noticed that the remote for the ceiling fan wasn't working and I called them and they told me how to correct the issue over the phone so they wouldn't have to charge me for another service call.

Serviceman brought his father/partner to assist. Initially said that even though I purchased 2 hours of electrical work for $99.00, serviceman said that since there were two of them, they were only giving me two people for one hour. After explaining our relationship with Angie's List and the job, he did not discuss the time he was allocating any more and completed the job within the two hours. He also asked if we had any other electrical needs. We did not and the new fan works fine. Both men were very nice.

I can't say enough good things about David Wilson and Apex Design. I used him a few weeks ago for the first time after finding him on Angie's List, and he did such a great job I immediately used him again. And I actually will be using him a third time for a new project! He is punctual, courteous, professional, and efficient. I kind of don't want everyone to know how great a job he does because he'll be too busy to help me! But Apex really does deserve top-notch reviews and I highly recommend them for any project.

Consultation, quotes, a bunch of extra fees tacked onto the price, and it didn't work out.

Installation was well done, professionally sound. One fixture was not matched well to the previous fixture (our error, not his) and would've been helpful if provider had advised us of this before installing. Fixture still functional and expertly installed ... just not the correct size for the location.

Went good, turned out great. Ended up a little short on the grout and Dave ran to the hardware store and picked up more to complete the job.

These guys were so great and took the weight of the world off my shoulders! There was no task they weren't able to do, and do well. And they worked so quickly, continually asking what else they could do. Very friendly, professional, efficient, and hard-working. I will definitely use Apex Design again!

The work on the deck was great. When the work was complete they removed all the trash and made sure the yard was picked up. However, we wish the communication would have been better. I was disappointed with the communication. Once we signed on for the project they did not get back with us. We ended up having to contact Angie's List to get Apex to follow up with us. There was also a day when they did not show up for work and did not notify us until that evening. Also, while working on the deck they ended up tearing off a gutter. They did not leave the gutter for us to replace and were going to make us pay them to replace the gutter. In the end we just wish the communication would have been better.

Purchased the Big Deal for electrical labor (2hrs for $99). I had Apex do a fiber cement siding install this past summer along with installing a tongue and groove beadboard ceiling on my front porch and was really pleased with that entire experience, so I decided to see if David's electrical crew was as good as his carpenter and painting crews. The electrical guys definitely were up to the challenge. Since there were 2 guys I only had them for 1 hour (2 man-hours), but they were so organized and eager to move from one completed task to another, that I am in awe of how much they were able to accomplish in that 1 hour. First task: this is a newly acquired residence that had dual soffit floodlights in 2 corners and neither pair of lights worked. I was going to install motion detector floods but found that there was no power to either soffit fixture, even though the wires did show current when a current sensing probe was placed in close proximity to the wire ends. After an afternoon of circuit tracing with no luck of a solution, I figured there was more going on such as a faulty GFCI upstream or bad grounds or miss-wired outlets somewhere along the feed. The Apex electrician found the cause in about 10 minutes then wired up the motion sensing floods and tested the opposite soffit floods for power which now are working fine. Second task: An outdoor GFCI outlet showed no power when a single-bulb lamp was plugged in and turned on. This was fixed by simply resetting its on-board breaker a couple of times. Apparently the lack of use had caused it to temporarily bind as it works fine now. These should be tested periodically to ensure they are working properly. Third task: A home inspector had noted that the outlets on one wall of the family room showed a grounding issue when testing. The Apex electrician opened each outlet and completed the grounding circuits as apparently the ground from the first outlet was not carried through to the other two. There is no way that I could have worked through all these issues in an hour as I had already wasted an entire afternoon on just trying to figure out the soffit light situation. Once again, a job well done by the folks at Apex Design/Build.

I had purchased a big deal for the service, and it turned out okay. They disappeared on me. They sent a second person who stood around and did nothing, so you get one hour instead of two. They came when they were supposed to, and they did what I asked them to do.

excellent job; very clean during construction; replaced front door and completed minor repair on house discovered when siding was removed - was patient with concerns over paint covering windows and glass on front door - turned out beautifully - neighbors have come to house just to comment on how great it looks - wil use APEX again, understand they do interior work as well :)

The ad said that I needed to have an opening into the attic and the ad was for the installation of an attic door. He sealed off the area so that he would not get sawdust in the bedroom, that was good, but I was not able to get in and see what was going on. When I open it, I have to be careful so that it does not hit the woodwork in my closet. It is kind of awkward and he never did talk to me about it. If he had moved, the door back 1 foot it would have been perfect. I am stuck with it that way and I am not real happy with it. He did not finish painting it so I had to do a touch up on that. I was going to have him do some flooring for me, he did not show up, and when I called, he said he had me down for the next week. I told him that I was going to cancel the job. He did knock $20 off for not finishing the painting. I thanked him and I would not hire him again. He did put in the stairs and fixed the hole. I am sure that he does good work. It works and I just have to be careful. I did it pretty quick. The stairway was $90 and the installation was $90. I would not use them again.