WOODSHOP, INC

Excellent! On time, on budget, and responsive to last minute changes.

Let me start by saying that the quote that I got from the Woodshop was the most expensive for the project of remodeling my kitchen, but because the Woodshop had a good reputation based on reviews on Angie’ List, Houzz.com, and word of mouth I made the decision to contract with them for the job. I can’t begin to explain how disappointed I am with the whole experience. In an effort to keep this from becoming too long I will highlight the main areas of concern below: - There were things that I was told prior to signing the contract which ended up being untrue or not honored by the Woodshop, The items were not important to the completion of the job but I feel it is worth mentioning. - There was a definite lack of communication from the Woodshop on important issues such as scheduling, project delays, and problem resolution. - There was also a lack of communication within the Woodshop. There were instances in which staff was not aware of important project details, which in some cases affected materials ordering. In addition, there were scheduling issues that resulted from the lack of communication within the company. - The design for the kitchen contained a flaw in the spacing of the cabinets that would not allow for the dishwasher door to open fully. It would open about two-thirds of the way and then come to rest on the side of the pantry cabinet. I was told it was because the unusual size of the dishwasher door (it’s a GE Profile). This was corrected by cutting back the pantry so now the door opens, but that caused other issues because the counter top installation was meant to be flush with the Pantry… - The cut outs for the built in dishwasher and refrigerator are extremely tight. So tight that dishwasher hose was causing the dishwasher to be installed at an angle and the appliance installer had to replace the rubber insulation with a much thinner version so that the door would close properly. At one point the pressure from the refrigerator actually caused the side panel of the built in to detach leaving a gap in the cabinetry above the fridge and the side panel. I want to note hear that all appliance measurements were given to them months in advance. When I questioned the sizing of the built in I was told that the built-ins are designed to standard sizes, not to the fit of my appliances specifically. This makes me wonder why they needed the specs to the appliances that I purchased? - The finishes were rushed and sloppy. It took several return visits from the woodshop and I still had to hire another contractor to cleanup some of the sloppy work that was done. - To this point there has been a lack of follow up and concern from The Woodshop. There are still issues that I am working to resolve and I am beginning to believe that I am going to have to pay another contractor to complete. This really is just a summary of the bigger pain points experienced with this kitchen remodel. To be fair, my kitchen looks good, some things were done really well. It took some time, but my kitchen functions properly with only minor flaws, but it was a definite struggle to get to this point. One last note; The owner of The Woodshop can be very convincing when he is standing in your partially functioning kitchen asking for final payment. I would recommend that you hold off until you are completely satisfied with the work. My husband and I didn’t.

this place is fantastic. They gave us a schedule of start and finish and completed exactly to the day. the workers/contractors are wonderful, knowledgable and answered any questions we had, We were home the whole time and they were polite, considerable. the work is totally awesome, they did a wonderful, meticulous job and did exactly what they said they would do, and more. I would hire this company again, and plan to on future projects.

The o is uterly fantastic Yes they are Dutch I could leave them in my house andtrust them with my thing I could and di go out and leave them working in my home They cleaned upand all their subconractors were j ust as great They are good Christians to those who believe a faith based organization is important and provide beautiful workmanship and good value is important Ihave used he Woodshop since 1991 Thy adone at least four major and several min or jobs for us jobs for us Thy insaltled most of ourAnderson window re modled a t bathroom , put new water pipesin our dinig room ceiling 9(we live on a slab) supervised assive drywall redo, put siding on or house and garage They provided wonderful talented and honest s painter and subcontractors and were themselves most honest trust worthY hrd working anddecent \ They do cost a little more but you so much more Quality honest a job well done Icannot say enough about John .aan h est of his great guydsThese gentlemen are A+all the way Rose May 2015

They do a great job and have experienced and professional carpenters. We would and will use them again!!

We were very pleased with the work done and have had no problems in the years that followed. As with all remodeling, it is a real pain to have workers in and out of your house and they did the best that they could. They kept the place clean each day. Any issues that came up were quickly resolved. I wished that the jobs had been completed quicker as there were a couple of delays but they were unavoidable and just part of the remodeling process. We only had one real area where something came up that was not included in the original bid but this was clearly outside the bid and was resolved quickly and for a reasonable cost.

Excellent, on time, neat, quality materials and craftsmanship.

WOODSHOP, INC was great to work with and knowledgeable.

EXCELLENT workmanship and professionalism.

The job couldn't have gone better, from the moment I called to make and appointment for a quote all the way through until the job was completed. Callbacks were quick and professional. Quote was less than half the cost of the other 4 installers I had contacted. Job was finished within a week after my first call! Crown looks amazing, the two carpenters who installed it were super careful to not track snow throughout my home and I appreciated that being 8 months pregnant. I'm always nervous when we have a home projects happen, as it seems one leads to having mishaps and headaches, but I was pleasantly surprised at how quick and easy this was. Would definitely use them again!

They helped us with the design and then did the construction. At all times they were available and responsive to our requests given when we started the project we lived out of state. When we moved in in August 2013 we were delighted with the condition of our new home, the exactness of the detail finishing and the overall look and feel of it. When dealing with builders there is always some apprehension and this company took away any concerns we may have had, living up to every single promise they made. They also returned to do the "little jobs" that need to be done after a new home is built in a timely manner. Their staff was great to work with and the workers who built our home and returned to do the little jobs were a pleasure to work with, not to mention fully competent. |

Spring of 2013 John a Trex ramp up to my front dor so I could get n as Iam DISABLEDi and installed a new back dooeHave used Randy's Wdshop siNce 1991f or several major remodels IE newAnderson Windows, new front window, complete back bath remodel siding house and garage all new water pipes drywall A ll subcotractors were wondrful Painter, plumbers etc I conside the guys at woodshop TO BE my r friends JI cannot sAy enogh abou tR andy and John Mary andt he girls in the offica are wonderful TOO Theyare terrific. and very modest I appreciate their honesty and professionalism I can leave the house and go to lunch or shopping That is how much I trust them Yes they cost alittle mre but beautiful quality wor ktoo Have apprciated and donebusiness withem for 23 years Works forme rOSE

Treated us very poorly almost as if our job was to small to merit their attention. The subs that they used performed poorly especially the tile in shower and around bathtub. Handles on cabinets do not even line-up. When we brought up an issue with the post in the bathroom acted like we were bothering them even though is was clearly not square. Hired another contractor to do a major kitchen and first floor remodel much more responsive. Do not use the Woodshop!

We really relied on the Woodshop for design and construction expertise, in addition to timely project completion, for a somewhat irregular interior window and door trim replacement project. Their work exceeded our expectations and we love spending time in our "new" home. They invested plenty of time with models, a visit to their showroom, and assistance from their designers. They helped us find ways to reduce costs by providing several cost options on each phase of the project. In the end the extra time paid off with a well-run construction phase, and, we're still satisfied over a month later.

This was a really big job! We had a two car attached garage in our 1928 vintage limestone home that we wanted converted into a master suite. We found a great architect, recommended to us by Jason Mitchell of The Woodshop. The architect, Brad Spiegel, came up with seven different designs in order to give us lots of design choices. We selected the right design for us, which included the goal of blending the new construction in with the old, to make it look original to the house. Woodshop hit it out of the park! The finished work exceeded our expectations! Their hallmark is fine attention to detail, and we got it! Every element of the finished work is incredibly beautiful. And, it absolutely looks like it was original to our 1928 home. If you are looking for a contractor who delivers on their promises, these are the guys for you!

Everything went well. They showed up when they said they would and did an excellent job. They are higher than most but the work is done extremely well.

From design to installation all went very well.

They were awesome and receive A ratings across the board. The were very easy to work with, conscientious about budget (and actually came in under the estimate) and were willing to change plans or add things as we went along with the renovation without any difficulty. The quality of work is superb- with much attention to detail. I will absolutely use them again when the next project comes along!

They were fabulous. They were easy to work with and were collaborative. They used great materials and were very professional. Their craftsmanship was great and they really cared about the project.

They are extremely reliable and have high quality work. They are very nice people and I never mind having them in my home. They clean up well and are pleasant to work with. Their prices are a little higher than some, but you definitely get the quality from them.

They did a very good job and I would recommend them. They cleaned up well after themselves and were on-time.

I have nothing negative to say about them. They seemed knowledgeable and I would say they were more trained in the trade because they really cared about wood working.

The experience has been beyond what we had expected, this being our first experience in building a home. We laid out what we wanted and working with an architect came up with a good plan. The established schedule has been adhered to, the quality of the subcontractors has been superb, the assistance and responsiveness of The Woodshop staff has been excellent. They have made this whole house-building process one that exceeded our expectations. Sure, there were some changes we needed to make during the construction period, but they were as flexible as they could be and worked with us to accomplish our objectives. We are excited about our new home and feel fortunate to have used The Woodshop team who worked to make it the least stressful as it could be. Deciding to build a new home was a tough decision, but having it built by The Woodshop team certainly made it a better experience than we had anticipated... having heard horror stories of others who had a home built. The construction business has been down over the past few years and we were nervous if building a home now would be a good experience and wondered whether the builder would still be able to provide what we wanted, on time, at an acceptable price. Would there still be quality subcontractors available and staffed to perform? All that happened for us.....and we attribute most of it to the quality of The Woodshop and its staff.

Although Woodshop prices are higher than some of the other contractors, we have found that their professionalism and attention to detail is too great to pass up. Randy and Jason (owners) and Anne (who assists with choosing materials) really listen to their customers needs. With jobs like ours there are bound to be a few snafus along the way, but they handled them well, resolving the difficulties in as promptly as possible. To be specific - the granite for our kitchen bar was cut too small (never did figure out whose error that was). The granite company did not have any more of that granite so Jason researched all over to fine something that matched. He was relatively sure that we would approve of the match, but had me drive up to confirm before shipping it down to the local company for cutting. As it turned out, the local company miscut the piece again and had to cut it a third time. Jason and Anne handled all of the difficulties and the job was finally finished (you asked for details). The carpenters and other craftsmen that work for them are expert and basically nice guys (that is important when you have people working in your home for weeks). The areas in which they were working were cleaned up as much as possible every day when they left which made it more tolerable living through major renovations. The outside companies they brought in to do specialized work were also great - they obviously only work with those who live up to their standards. We have since hired the painters they used for our jobs for additional painting in our home.

The Woodshop provided us with an entire crew for the duration of the project. They are professional carpenters, and did an excellent job building our new deck. Upon demolition of the old deck, they found some rotten house floor joist box wood, and replaced it for me. Randy Mitchell, the owner, also provided us with his brickmason to do some tuckpointing around the house.