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Top To Bottom

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Owner-Operated. No Subs. Cost Is Determined By The Job. Free Estimates! We Will Beat Any Competitors Price!

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning, Office Cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes

Reviews

4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
13%
3
4%
2
9%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-23 of 23 reviews

Barbara M.
04/2017
5.0
house cleaning, holiday decorators
  + 0 more
Several years of experience with Heidi , she never disappoints.
Description of Work: Heidi has done so many things for us. She is an outstanding organizer , cleaner and always ready to meet our needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah C.
01/2017
5.0
house cleaning
  + -1 more
Exceptionally well. I am rather picky when it comes to who I invite into my home. After meeting and dealing with Sally and Heidi, I was very relaxed and comfortable. I feel I no longer need to be home when they are in my home cleaning. These two work very well together as a team. They are friendly, personable, and friendly with our pets. Highly recommend!!
Description of Work: My home needed a deep clean and continuing after that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John G.
02/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Chris R.
05/2015
1.0
house cleaning
  + -1 more
unknown
Description of Work: I sent an email asking for a quote for in depth cleaning and received an email stating "Hello- I am sorry but we don't currently have any openings in your area. Thank you for contacting us!". This is because I live in Hammond. I suppose they would clean my house if I lived in Munster or Dyer. I was quite offended. I ended up contacting CottageCare who sent two wonderful women who performed a wonderful job. I now have CottageCare cleaning my home every two weeks.

Rating CategoryRating out of 5
professionalism
1.0

Yes, I recommend this pro

Shelley H.
08/2014
5.0
house cleaning
  + -1 more
I have used Top to Bottom for a number of years....As a matter of fact, this service did twice-a-month cleaning in my prior dwelling, and graciously 'followed' their service to my new home, even though it it larger than my old one. Top to Bottom is very punctual, professional, and when my schedule changes, adjusts my regular cleaning days to a new time/day. Can't say enough good things about them!!
Description of Work: Top to Bottom cleans my 2 story, 2 bedroom, 2 1/2 bath town home twice a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Steve V.
04/2014
5.0
floor cleaning, house cleaning
  + 0 more
I hired Sally and her co-worker Heidi as a surprise pre holiday cleaning for my girlfriend. They went along with timing it so they showed up right after my girlfriend went to work. They were extremely friendly and did a though job.
Description of Work: Standard cleaning (mopping, vacuuming, dusting, etc.) of one floor of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jessica N.
03/2014
3.0
floor cleaning, house cleaning
  + 0 more
I called on a Sunday to see if they could come that week. Even with the short notice, they were able to come out the following Tuesday. They said since this is a one time thing it will be about $100 to $150 for the cleaning. They were good about arriving on time, only about 15 mins late. My husband was there and showed them the areas I wanted them to focus on and I also made them a list(I was at work when they came by). They finished in 2 hours and said the price would be $150 regardless of how long it would take. When I came home from work the house looked great! You could tell the floors were cleaned very well-which is one thing I wanted them to focus on. They also used this cleaning agent in our toilets that had a rust stain in them which made the rust stain completely disappear! I was pretty excited about this because I have tried so many products on it and could not find a single thing that would get rid of it. The only thing I was dissappointed in, was the quality in other parts of their cleaning. I noticed they crossed off on my list that they cleaned our showers, but the shower glass and the nozzle looked the same as before with all 3 showers. Also was the same for the sinks in all 3 baths-especially the faucet/knob areas. We also had one room that really needed scrubbed and it looked the same as before they came. So I guess overall, I wasnt sure if it was something that needed a better communication about or they were just trying to get the job done as quickly as possible and not considering quality. I have never had house cleaning done before but I am going to try others to see if I can get a better quality overall.
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$150

Response from Top To Bottom
Hi [removed member name]- We would like the opportunity to speak with you. Please call us at 219-712-1078 Thank You!

DJ M.
01/2014
5.0
house cleaning
  + -1 more
I contacted a few different companies but defaulted to Top To Bottom because of their ratings on Angie's List. I messaged her and they replied within a few minutes. Shortly after we were on the phone and scheduling a time. She had said they were extremely busy but they were able to fit me in within a few days. They were priced a bit higher than the other people I spoke with but again, I trusted Angie's list reviews and was willing to pay a little more for the guarantee. I was doing this as a surprise for my wife's birthday and they were extremely flexible. I wasn't able to be there when they cleaned but Sally was very open to coordinating with my sister on how to get in to the house. I came home and they did an AMAZING job. The house has never looked so great. We had a lot of stuff out (like I said it was a surprise) and they had been able to clean around and under everything and even put it back. A lot of what they did (deep clean showers, baseboard, dust fans/fixtures) are things that two people working full time with 2 dogs and a baby sometimes just can't get around to. It was great to have true experts really get in there to hit the reset button! My wife came home and just cried because she was so happy. I will definitely use them again in the future. Thank you, guys!!!
Description of Work: Deep cleaned my house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

nancy B.
11/2013
2.0
house cleaning
  + -1 more
Nothing
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$150

Response from Top To Bottom
Hello [member name removed]- We are very sorry but we (Sally & Heidi) never cleaned for you. You are looking for Top to Bottom Inc. 2811 Jewett Ave. Highland, IN. 46322 (phone 219-923-1692) We take great pride in the services we provide and offer a 100% satisfaction guarantee. We are Top To Bottom Cleaning Service, located in Crown Point, IN. 46307. (219-712-1078 or 219-663-6747)

Darla P.
09/2013
5.0
house cleaning
  + -1 more
Called Sally the owner of Top to Bottom about cleaning my home about 3 months ago. She responded immediately and set up a convenient time to come see the house and give an estimate. Her price was acceptable and we set up a convenient time for the initial cleaning. Sally and her partner Heidi arrived right on time and started cleaning immediately. They bring all their own supplies other than a vacuum and that is only because I have a dog and two cats (lots of animal hair to vacuum up).They clean well as a team and are very efficient. When they were finished with the first cleaning they gave me a lower price to come back on a regular basis. So now I have them come every two weeks. They have been coming regular for about three months now and each time they ask if there is anything they are missing or something special that I see needs attention. I am still surprised they can fly through the entire house in two hours. Both Sally and Heidi are very pleasant to work with and I am pleased with the service they provide. I do have to admit that I did not get any other estimates from other cleaning companies because I was pleased with what they offered.
Description of Work: General cleaning of 4200 square foot home. Dusts, mops floors, vacuums, cleans bathrooms, kitchen, and all living spaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Cricket B.
06/2013
4.0
house cleaning
  + -1 more
unknown
Description of Work: B
Rating CategoryRating out of 5
Yes, I recommend this pro

Gladys T.
06/2013
5.0
house cleaning, window cleaning
  + 0 more
It went very well. They arrived on time, went right to work. They started in the back of the house and ended up in the front. They did all the rooms. I was very pleased with the job that they did for me. The birds had pooped on my bedroom window and she went out and cleaned it off. I would use them again. They were completed in under two hours. I also got the discount for using Angie's list to contact them.
Description of Work: Whole house cleaning, vacuuming, dusting, windows cleaned inside, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Keith T.
01/2013
5.0
house cleaning
  + -1 more
They arrived on-time and did exactly what they said they were going to do in a timely manner. Would definitely use them again.
Description of Work: Move in Cleaning of Home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carole G.
11/2012
5.0
house cleaning
  + -1 more
THEY ARRIVED ON TIME, DID THE WORK VERY EFFICIENTLY AND LEFT NO MESS.
Description of Work: WASH BATHROOM AND KITCHEN WALLS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathryn W.
09/2012
5.0
house cleaning
  + -1 more
Excellent compnay at the tme I used them -- owner very conscientious.
Description of Work: Cleaning service -- came in twice a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

erica L.
08/2012
5.0
house cleaning
  + -1 more
I called top to bottom because I was looking for a good cleaning service that was friendly, professional, and good. I wanted to try them out and hopefully do a biweekly clean. I hired maid pro originally to do a move in clean, they were horrible and missed so many spots (as well as charged a fortune). So there was a lot to do; plus I just moved in three weeks ago and boxes are everywhere. There was a lot of drywall dust as well because we had rooms repainted. Our house is a two story, 5 bedroom, 3 bath house with a baby and cat. First sally was prompt and responsive in calling me back, she immediately set up a time and gave me a price over the phone. She and Heidi showed up on time and got right to work. They were a pleasure to hang out and chat with, they flew through the house and did a great job. They got all the spots maid pro had missed with their 5 person team during their 4hours of cleaning. They were receptive to everything I asked of them and were courteous and had all their supplies with them. They worked great as a team. After they were done I quickly asked them to come back in two weeks!
Description of Work: Dusted, mopped, vacuumed, cleaned baseboards,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary Kay C.
12/2011
5.0
house cleaning
  + -1 more
They did a wonderful job cleaning my home. They tackled the cobwebs, baseboards, ceiling fans, blinds and even did my windows on the inside in every room! Every knick-knack, shelf, picture and wall hanging was dusted along with the wood furniture. All the floors were vaccumed or hand washed, and the upholstery also was vaccumed. The kitchen cabinets and appliances were all wiped down. The bathroom was scrubbed including the tub and shower. They were both very pleasant and worked well together. They were also very good with my nervous, older dog. I am very happy with their work and plan to continue to have them clean for me at least twice a month.
Description of Work: Cleaned my home (2 bedrooms, living room, kitchen and one bathroom) from - appropriately - "Top to Bottom" at the initial visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gayle M.
11/2011
4.0
house cleaning
  + -1 more
unknown
Description of Work: Sherry did a good job and was very personable. I used her service for more than a year. We parted company because of difficulties over timing. Although I feel she was very trustworthy, I did not give her a key to my home and we had difficulty syncing our times. She was very cooperative and willing to do what was needed within reaso

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$75

Susan M.
11/2011
2.0
house cleaning
  + -1 more
I will never call this Company again. All I got was excuses why they couldn't do the job.
Description of Work: I called this company. They did not seem interested in doing the job, at all. They were not hired.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0


Response from Top To Bottom
We had a communication error, as I incorrectly wrote down the phone number. We didn't realize it until we received a call from the person whom we incorrectly left a message for. Again..our apologies!

NATALIE M.
08/2011
5.0
carpet cleaners, floor cleaning, house cleaning
  + 1 more
I hired Top to Bottom to clean our rental house after we moved out. They arrived on time and did a great job. They were courteous. I contacted them for a receipt a couple weeks after they cleaned my home and they sent me one right away and were very helpful
Description of Work: They cleaned the whole house. They vacuumed the carpets and cleaned the bedrooms and the bathroom They cleaned all my appliances and scrubbed the floors. The tub had a lot of rust , because we have well water, and our water softener wasn't working correctly for a couple weeks. I had tried everything to get it clean. They went down to the hardware store and bought some cleaner and didn't charge me for the cleaner. The tub came clean and it looked great. I was very pleased with how the house looked they did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rebecca F.
02/2009
5.0
floor cleaning, house cleaning, window cleaning
  + 1 more
I called the day before the appointment and they showed up on time. They did a great job and everything smelled so great...very professional and they were great with my dogs. I would definitely have them back again.
Description of Work: cleaning 4 bedrooms, 2 living rooms, 3 bathrooms, downstairs including windows and floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JAMES B.
03/2007
5.0
house cleaning
  + -1 more
We are very satisfied.
Description of Work: These two ladies come to our home every other week to do general cleaning. They are through, accommodating, and meticulous. They will even drop by and let our dogs out when we can't get home from work during the day. Our home always looks and smells fresh.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

MRS HENRY H.
10/2006
5.0
house cleaning
  + -1 more
I just needed them to help with one room and they were here for around two hours. I would use them again and recommend them.
Description of Work: General housecleaning (one-time).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

    Contact information

    512 Sherwood, Crown Point, IN 46307


    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing,
    Window Cleaning,
    Holiday Decorating,
    Carpet Cleaning

    FAQ

    Top To Bottom is currently rated 4.7 overall out of 5.
    Yes, Top To Bottom offers free project estimates.
    No, Top To Bottom does not offer eco-friendly accreditations.
    Yes, Top To Bottom offers a 10% senior discount.
    Yes, Top To Bottom offers emergency services.
    No, Top To Bottom does not offer warranties.
    Top To Bottom offers the following services: Housecleaning, Office Cleaning

    Contact information

    512 Sherwood, Crown Point, IN 46307