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Nason Appliance Co

Appliance Sales and Installation, Appliance Repair

About us

Nason's Appliances is celebrating its 77th year in business in 2013. We pride ourselves in being a Times "Best of the Region" and Post-Tribune "Neighbor's Choice" award winner annually for having quality customer service and some of the most knowledgeable staff in Northwest Indiana. On the sales side, we can match or beat the box store competitors and we offer service which most stores can not provide. What makes us unique besides having our own Service Technician is the fact that we offer next day delivery, have our own delivery team and install and remove all major appliances for a small fee. We also have our own subcontractor to install dishwashers, microwaves, garbage dispoals, etc. We have over 200 appliances on our showroom floor. We also do service for out of warranty ranges, top load washers and traditional dryers for just $65 plus parts and labor. We can offer same day service or next day service. We also sell used washers, dryers and ranges starting at $200 each.

Business highlights

88 years of trusted experience

Services we offer

Warranty service for Whirlpool, Maytag, Amana, Kitchen Aid, Frigidaire, Electrolux and Samsung. We also do extended warranty work and work on almost all MAJOR appliances.

Services we don't offer

Front load laundry, refrigerators, freezers or microwaves

Amenities



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-12 of 12 reviews

Joseph V.
12/2015
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: It went very well. I purchased a new refrigerator from them ande they installed it timely and professionally

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANE P.
04/2015
5.0
appliance repair
  + -1 more
They were awesome. They came out and installed it as well. They were excellent. I had been at their store about 6 months previously, and I researched about it. No one had it in stock so I had dealt with them 6 months prior, then I called them, and set everything up, and they delivered it and took the old ones and installed the new ones.
Description of Work: I bought a new washer and drier, from Nason's. They are an appliances dealer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,400

James J.
02/2015
5.0
appliance sales
  + -1 more
l wanted a high quality dishwasher to replace an 21 year old unit that was built into custom cabinets. There were no models that I liked, that would allow me to purchase a new custom panel for the front of the new dishwasher. I decided to go with their recommendation for high quality white dishwasher, since it matched some other appliances. I did though, want a VERY quiet model. I decided to buy their recommended model and they matched the price I had found on the internet. They ordered the unit, and came today, during a bad snow storm to install the the unit and remove the old one. Their intaller called me before coming, and came right on time. He was the BEST installer I've ever experienced and did an OUTSTANDING job!!! Overall, my experience from sales through installation, was the BEST I've ever had concerning appliances. I whole heartedly Recommend NASON'S!!!!
Description of Work: Helped me choose a new dishwasher. Removed existing dishwasher, installed new dishwasher into custom cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$990

RoseMarie M.
07/2014
5.0
appliance repair
  + -1 more
I choose Nason based on reviews on Angie's list . I visited their showroom and spoke with one of their salesmen. He was easy to talk to and was very knowledgeable about all their products. I selected the products I needed and made the arrangements for delivery and set up. I found this company to be easy to work, prompt and professional. I plan to up grade my kitchen in the near future and will go back to Nason for all my appliance needs.
Description of Work: Sold, delivered, installed new appliances, and disposed of old ones.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Roy S.
05/2014
5.0
appliance repair
  + -1 more
they did a very good job and i would highly recommend them.
Description of Work: put in oven and stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara L.
03/2013
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: An 8 year old dishwasher needed repairs and Nason's was very willing to search and order the parts for it. Felt like their knowledge and experience was to be trusted. Nice to deal with a local business instead of the big box stores. We have always felt we got reasonable prices and good service through the years with Nasons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diana I.
11/2012
5.0
appliance sales
  + -1 more
We came across Nason's by accident. Now I think it was fate. Nason's, by far, gave us the best package deal for our kitchen remodel compared to the other area appliance stores. We purchased a refrigerator, stove, dishwasher and microwave/convection oven with them. All Kitchenaid. Our sales person, Tim, was very good in helping us select our appliances. Appliances came in as they promised and delivery was made on time with no issues. Very satisfied customer!
Description of Work: Appliance purchase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Doug R.
07/2012
4.0
appliance sales
  + -1 more
Appliances were a very good deal and all are of very high quality. Installation and delivery were all good. Original refrigerator was too big and they replaced with a new smaller refrigerator within a week no questions asked. They do need to work on their callback and communication skills regarding delivery and scheduling. Overall a good purchase and I would do business with them again.
Description of Work: Purchased refrigerator, dishwasher, stove and microwave along with delivery and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$4,000

Helen K.
07/2012
3.0
appliance repair
  + -1 more
Because I did ask for a service on the fridge up front, I did pay the extra $30 charge but feel it should have been waived, considering he didn't seem to be trained on refrigerators, and considering he didn't do anything beyond chip some ice. Therefore my overall opinion on the service: a draw.
Description of Work: We called the company to repair our non-functioning dishwasher, which was only a year old but had fallen out of warranty. As a secondary matter, we said our aging refrigerator was leaking a little. The repairman did the usual diagnostics on the dishwasher and got it running again but couldn't explain the problem beyond saying it was a "loose wire." This part of the service cost about $70. As for the refrigerator, he said he did not have expertise in that appliance. He chipped some ice off the bottom of the freezer and told us to defrost the unit. (It's a frost-free freezer.) That part of the service took about 10 minutes.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$100

Glinda T.
10/2011
5.0
appliance repair
  + -1 more
Service Call - they came exactly when they said they would. The needed to order a part, and returned exactly when they said they would to install new part. Fast and efficient service. Highly Recommend
Description of Work: Washing Machine Repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273

Pamela S.
11/2010
5.0
appliance sales
  + -1 more
Very satisfied with service. very professional and friendly to deal with.
Description of Work: Purchased new appliances for Kitchen(stove, frig,dishwasher, and microwave). visited store 2 times and employees very helpful both times. Good communication on delivery and installation. On time to deliver and install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

bruce N.
04/2007
5.0
appliance sales
  + -1 more
We had checked out this dishwasher at several large chain stores and box stores and were surprised that this small privately owned store was able to offer the same model for $300 less than the big guys. We would highly recommend you check them out before any major appliance purchase.
Description of Work: We purchased a built in Maytag Model MDB9601 digital dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

    Contact information

    1158 E Summit St, Crown Point, IN 46307

    www.nasons.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair

    FAQ

    Nason Appliance Co is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Nason Appliance Co accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Nason Appliance Co does not offer free project estimates.
    Yes, Nason Appliance Co offers eco-friendly accreditations.
    No, Nason Appliance Co does not offer a senior discount.
    No, Nason Appliance Co does not offer emergency services.
    No, Nason Appliance Co does not offer warranties.
    Nason Appliance Co offers the following services: Warranty service for Whirlpool, Maytag, Amana, Kitchen Aid, Frigidaire, Electrolux and Samsung. We also do extended warranty work and work on almost all MAJOR appliances.
    Front load laundry, refrigerators, freezers or microwaves

    Contact information

    1158 E Summit St, Crown Point, IN 46307

    www.nasons.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM