M&M Home Remodeling Services - Crown Point

Roofing, Gutters, Windows,

About us

M&M Home Remodeling Services is a full-service, Exterior remodeling company specializing in Roofing, Siding, Windows, Gutters, Attic Insulation and Entry Doors. We delivers quality services while keeping your objectives in mind. Exterior Remodeling is one of the single biggest investments you make. An M&M Remodeling consultant will work with you every step of the way, offering quality advice to develop the exterior home remodeling plan that is right for you. M&M is fully licensed, bonded and insured in both Illinois and Indiana. As a member of the National Association of Remodeling Industry (NARI), M&M follows a strict code of ethics and has made a strong commitment to the professionalism of the remodeling industry. From minor exterior home updates, to full exterior remodeling and expansions, find out what M&M can do for you! Over 70 employees. Licensed. Bonded and insured. Operate out of 2 locations. Family-run company.

Business highlights

48 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Roofing, Siding (including installation of James Hardie products), Windows, Gutters, Attic Insulation, Entry Doors

Services we don't offer

Interior Doors

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.592 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
7%
3
4%
2
4%
1
11%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 76-92 of 92 reviews

Lisa S.
09/2019
5.0
gutter repair
  + -1 more
Great work ethic and cleanliness
Description of Work: Gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from M&M Home Remodeling Services - Crown Point
[Member Name Removed], thank you for sharing your experience with the world! We greatly appreciate your feedback and referrals.

Robert L.
09/2019
5.0
gutter repair, roofing
  + 0 more
Very good so far!
Description of Work: Gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from M&M Home Remodeling Services - Crown Point
[Member Name Removed], thank you for sharing your experience with the world! We greatly appreciate your feedback and referrals.

Pamela A.
09/2019
5.0
gutter repair, roofing, siding
  + 1 more
Excellent craftsmanship
Description of Work: Gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from M&M Home Remodeling Services - Crown Point
[Member Name Removed], we greatly appreciate your business and appreciate you taking the time to share your experience with the world.

Ralph R.
07/2016
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Melissa J.
01/2016
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: Replaced our simple garage roof. It was done and thoroughly cleaned up by the time I returned from work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from M&M Home Remodeling Services - Crown Point
Thank you for taking the time to let us know how we did. We hope you keep us in mind for any of your future remodeling projects.

Regina C.
11/2015
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: new windows

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark G.
10/2015
3.0
roofing, siding
  + 0 more
unknown
Description of Work: I has a shutter fall off of the upper front window on the house during some high winds. In the past they had replaced some of the vinyl siding on the front after a hail storm. The shutter was in that area. They did not want to bother with the shutter issue. It's on the second floor I don't have a ladder to get up that high and I would hurt myself is I fall. It's just a simple repair. I have the undamaged shutter in the garage now.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0


Margaret F.
09/2015
5.0
roofing, siding, replacement windows
  + 1 more
unknown
Description of Work: Added a chimney cap, and some siding around the solar panels. In addition replaced missing siding on house and around windows. | |All contact personnel were professional and punctual. We're pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Wilbur B.
12/2014
1.0
gutter repair, roofing, siding
  + 1 more
unknown
Description of Work: I called M&M to come out and look at my roof on 11-6-2014 and was told some one would calling me and I never herd from no one !!!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from M&M Home Remodeling Services - Crown Point
Hi [Member Name Removed], I"m sorry to hear that you never got a call back from us. After reviewing your address, I see it's a WA address and we only service the Illinois and Indiana area. Maybe you called a different M&M?

Robert B.
10/2014
1.0
remodeling
  + -1 more
.
Description of Work: Did not get estimate from them even after three calls and talked to the estimator who told me he would send me a copy of bid.

Rating CategoryRating out of 5
responsiveness
1.0


Response from M&M Home Remodeling Services - Crown Point
Please allow me to apologize for the inconvenience you experienced with our company. Our goal is to provide the best service possible to each and every customer. Our policy is that if a customer calls in and requests a call back from the sales representative, the customer should receive a call back within 24 hours. If they don't receive that call, the next time the customer calls in it goes to management. I do not have record of you speaking with a manager or I assure you, you would have received a call back with an estimate from the rep that same day. Perhaps you didn't ask for a manager or were not directed towards one. With all that being said, I would like to assist you if you still have a need. If you do, feel free to contact me. Once again I do apologize for the inconvenience. Jim Martin Operations Manager jmartin@m-mcorp.com (708)941-7900

Anita M.
11/2013
1.0
ceramic tile
  + -1 more
Disappointed.
Description of Work: Nothing! Contacted the provider who did not do tile work. Tile is what I wanted in my bathroom. None of providers offered the service I needed. I indicated a date only because survey forced me to do so.
Rating CategoryRating out of 5

CAROLE L J.
09/2009
5.0
roofing
  + -1 more
see above
Description of Work: Tear off of old roof and installation of new. Ice and water protection applied, plus new vents and chimney chase. Work was completed in less than one day. Clean up was fantastic. All contacts were very professional and timely. They are very hard workers. They all wear shirts with the M & M logo and their trucks are spotless. I was impressed with their appearance and their workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Rich W.
09/2009
2.0
gutter repair, roofing
  + 0 more
Arrived quickly and completed roof. Completed gutters and soffits in a timely manner. Gutters leaked in several locations, roofing had asphalt type material for ice dam instead of rubber, ice dam material was unevenly distributed on roof and hung into gutters in several locations. Didn't use drip edge on roof - folded over aluminum instead - this caused buckling of shingles where aluminum didn't fit to roof well and also didn't support shingles on edge well. Gutters were screwed instead of riveted - sharp ends of screws were left throughout gutters and downspouts - very dangerous for cleaning.
Description of Work: Tore off old roof and put on new. Aluminum Soffits and Gutters.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$6,500

Mary L.
05/2008
2.0
gutter repair, roofing
  + 0 more
They came out and did the roof. They used 9 inch nails which punctured all of the boards in the garage. They ruined my cedar attic. They broke through fascia boards and I had to hire an attorney for them to come back out. They caused $1500 of damage. They came back out and replaced all the fascia boards. They had to caulk where they busted through the wood. They did extend the warranty to 15 years, instead of the normal 5. It has been a nightmare. I wish I never hired them. They sold me leaf-guard gutters and did not tack them down correctly. This work was done last August and they still have to come back out to the house to fix things. I would never hire them again. They tried to make good, but only because I got an attorney involved.
Description of Work: They put an entire new roof on the home and also on the garage. They also added leaf-guard gutters on my home.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$7,800

Jim P.
09/2007
5.0
roofing
  + -1 more
They did excellent work. They were in and out quickly, doing the job as promised and making sure it was done right. They also cleaned everything up perfectly. I think their price is a little higher than average, but they do quality work.
Description of Work: M & M Roofing put a new, shingled roof on my home, they removed the old roof. The new roof used 300 squares.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

JULIA S.
08/2006
4.0
gutter repair
  + -1 more
THE SALES PERSON CAME AND EXPLAINED THE DIFFERENT KINDS OF GUTTERS. THE CREW WAS EASY TO COMMUNICATE WITH. THEY WERE PUNCTUAL AND WORKED IN A TIMELY MANNER. I HAVE NO COMPLAINTS.
Description of Work: THEY REPLACED THE GUTTERS ON MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

08/2006
4.0
roofing
  + -1 more
THEY PROVIDED AN ESTIMATE THAT I THOUGHT WAS FAIR AND THEY STAYED WITHIN IT. THEY DID A GOOD PROFESSIONAL JOB IN SHINGLING. THE CREW WAS EASY TO COMMUNICATE WITH AND THEY CAME WHEN THEY SAID THEY WOULD. THEY CLEANED THE YARD OF ALL THE DEBRIS.
Description of Work: THEY REMOVED THE OLD SHINGLES AND REPLACED THEM WITH NEW.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,500


Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Windows,
Siding,
Skylights

FAQ

M&M Home Remodeling Services - Crown Point is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

M&M Home Remodeling Services - Crown Point accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, M&M Home Remodeling Services - Crown Point offers free project estimates.
Yes, M&M Home Remodeling Services - Crown Point offers eco-friendly accreditations.
Yes, M&M Home Remodeling Services - Crown Point offers a 5% senior discount.
No, M&M Home Remodeling Services - Crown Point does not offer emergency services.
Yes, M&M Home Remodeling Services - Crown Point offers warranties.
M&M Home Remodeling Services - Crown Point offers the following services: Roofing, Siding (including installation of James Hardie products), Windows, Gutters, Attic Insulation, Entry Doors
Interior Doors

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM