Crown Point Auto Repair & Restoration

Auto Body Work, Auto Service, Generator,

About us

Complete auto repair. Classic car restoration. Free local towing. Free loaner vehicles.

Business highlights

27 years of trusted experience

Services we offer

Complete auto repair. Classic car restorations.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Showing 1-4 of 4 reviews

Diana K.
12/2023
1.0
auto body repair
  + -1 more
This review is way below a 1 star. It does not The worst costumer service ever! I was told one price at the beginning and changed me double! This is not how you treat costumers at no point! The lady that works there at the beginning was very nice and then she turned completely a different person very rude and started yelling sat me. She told me to pay and to leave, I was kicked out for her rudeness. They charge costumers extra fees at the end, and if you do not pay the fee they will not give you your keys. Very, very poor costumer service. The technicians were OK, but the lady at the front, not so much. DO not take your vehicle here, take it to another trusted and respected mechanic.
Description of Work: Engine cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$265

Response from Crown Point Auto Repair & Restoration
Hi [Member Name Removed] - this is Cari replying back to your post. I can understand your unhappiness towards your experience at our business, and I want to apologize for the point of frustration we reached, and my part in causing it. We would like to refund you the $80.00 that you were overcharged. Please come in when you are able so I can give it to you, or if you prefer we can mail you a check. Again, I apologize.

Alex Z.
07/2017
5.0
auto repair
  + -1 more
I think it was $30 for an oil change.
Description of Work: Oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Jeffery B.
01/2016
5.0
auto body repair
  + -1 more
unknown
Description of Work: Good guy, good work
Rating CategoryRating out of 5
Yes, I recommend this pro

martin f W.
06/2013
5.0
auto body repair
  + -1 more
The brakes started smelling like they were burning after a family member had changed the rotors and brake pads. They checked and found that the calibers were sticking and not retracting off the rotors and that the drake lines were collapsing. They replaced the calibers and drake lines. Brakes ok now. The " check engine " light kept coming on and the engine was running rough. They put the car on the computer and found the spark plugs were not all firing properly. Plus they found the PCV hose had collapsed and was leaking. They performed a standard tuneup, cleaned the fuel injection system and replaced the hose. The " check engine " light is now off and the engine is running smooth. While in the shop they performed a safety inspection. They found several other issues with the vehicle that needs to be repaired. We had to let them go due to financial issues. All work was completed in the time promised.
Description of Work: This is a 2004 Saturn Vue with 100k miles. Made repairs to braking system and "check engine light " issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$917

    Contact information

    1510 N Main St, Crown Point, IN 46307


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Body Work,
    Auto Service,
    Generator,
    Auto Glass,
    Auto Alarms,
    Metal Fabrication & Restoration,
    Buffing and Polishing,
    Auto Inspections,
    Auto Accessories,
    Upholstering - Boat & Auto,
    Auto Radiators,
    Welding

    FAQ

    Crown Point Auto Repair & Restoration is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: Closed

    Crown Point Auto Repair & Restoration accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Crown Point Auto Repair & Restoration does not offer free project estimates.
    No, Crown Point Auto Repair & Restoration does not offer eco-friendly accreditations.
    No, Crown Point Auto Repair & Restoration does not offer a senior discount.
    No, Crown Point Auto Repair & Restoration does not offer emergency services.
    Yes, Crown Point Auto Repair & Restoration offers warranties.
    Crown Point Auto Repair & Restoration offers the following services: Complete auto repair. Classic car restorations.

    Contact information

    1510 N Main St, Crown Point, IN 46307


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    Closed