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Premier Home Inspections Llc

Home inspection

About us

Home inspections

Business highlights

15 years of trusted experience

Services we offer

Home inspections, mold testing, radon testing, well water testing nd septic system testing.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

Jeff W.
02/2020
5.0
home inspection
  + -1 more
Wonderful. Troy was prompt and professional. Open communication and helpful.
Description of Work: Home inspection for purchase of home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jeff M.
05/2016
5.0
home inspection
  + -1 more
It went very well. He did a great job. We used him before on a house that we did not end up purchasing. He was very knowledgeable and friendly. He gave us his recommendations while we were at the site and then emailed us a detailed hard copy. We were very pleased with the service.
Description of Work: He performed an inspection on our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Sara P.
04/2016
5.0
home inspection
  + -1 more
Troy was thorough, polite, and professional. The report he created was very comprehensive and he had good tips on small improvements that would be very beneficial as a prospective home buyer.
Description of Work: Home inspection of 1951 ranch home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Zachary A.
04/2015
5.0
home inspection
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adrian P.
12/2014
5.0
home inspection
  + -1 more
Troy was very professional. Up front and honest. The weather forecast was calling for rain. Troy actually showed up early before the rain to inspect the roof. Very patient and answered all.questions. I would recommend Troy.
Description of Work: Home inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jennifer W.
06/2014
5.0
home inspection
  + -1 more
Troy was very knowledgeable and professional. His report was received within 24 hrs and was very complete. Would recommend highly.
Description of Work: Home inspection on purchased home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Jennifer W.
06/2014
5.0
home inspection
  + -1 more
unknown
Description of Work: Troy was very thorough and helpful. He explained what he found. His report was prompt. Would definitely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Diane L.
06/2014
5.0
home inspection
  + -1 more
Went great. Troy made arrangments with the current homeowner and when we arrived was ready with inspection report. He documented any problem areas identified. The report was enhanced by many photos indicating what minor repairs need to be done. Great experience would gladly work with him again.
Description of Work: throughly inspected property we are puchasing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jeannie L.
06/2014
5.0
home inspection
  + -1 more
Troy was very professional and caught some issues that we were able to get fixed before closing.
Description of Work: Home inspection and radon inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Regina A.
03/2014
5.0
home inspection
  + -1 more
.
Description of Work: Home inspection on the house I sold, and new house I'm buying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

David R.
08/2013
1.0
home inspection
  + -1 more
The inspection appeared to go fine and we were happy until after we moved in. We started noticing popping sounds in the attic and found out that rafters were breaking and the roof structure was failing. We also had a window break under a header that was sagging that we were told was fine during the inspection. I contacted Troy Knorr and he denied that he was responsible for any of the damage because he felt he missed nothing. Next I contacted my home owner insurance company; they sent a forensics inspector out and determined that the damage occurred prior to closing so they denied the claim. Their advice was to see an attorney. Before seeing an attorney, I obtained a quote from a builder to repair the home and it came back at 34,100.00. I had another builder look at it and he confirmed that this price was realistic but turned down the job because it was larger than he expected. I took this information to an attorney and had a demand letter sent to Mr. Knorr, who again denied responsibility. Due to the cost of legal assistance, I postponed further legal action and decided to do some of my own research. I discovered that Mr. Knorr has a criminal background with his previous career. Upon this, I contacted the state police, who confirmed this information to be true and have strongly advised me to file a complaint with the attorney general. I am now facing a huge financial burden and can only hope that the attorney general can help. Another complaint I have with this inspector is that he claims to adhere to ASHI standards but is not a member. Do yourself a favor and make sure you research an inspector before using them and make sure they are certified with any associations they claim to adhere to.
Description of Work: Pre-purchase home inspection.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$425

Response from Premier Home Inspections Llc
(removed member name) complaint involves his attic space. After looking up into the attic, (removed member name) was aware that neither I nor (removed member name) (who was at the inspection) could access the attic space. As the customer did not yet own the property any inspection is limited to those areas that can be inspected without damage to the property. The attic was inaccessible. However, I did conduct a sight inspection along with the customer. As noted in my report, the window that (removed member name) references in his post was operational the day of the inspection. The window failure occurred some months after the inspection. A home inspection is a limited snapshot of the current condition of a home at a certain point in time. Unfortunately, as all homeowners can attest, things can change in a short period of time. I worked as a police officer with the Indiana State Police for over 21 years and retired as a supervisor with an impeccable record. I think it is highly unlikely that the State Police would confirm or deny anything related to a prior employee or that they would encourage a citizen to file a complaint with the Attorney General's Office. I do suspect that they would advise a citizen that the State Police would not be in a position to assist them and would refer them to the Attorney General's office for more information or assistance. As for my prior employment, I openly disclosed and discussed all of the facts with the Indiana Professional Licensing Board, and it was their determination that those issues were unrelated to my current profession as a licensed home inspector and they have renewed my home inspection license twice. I am not and have never claimed to be a member of ASHI. I do adhere to and exceed ASHI standards in regards to the standards and practices of inspecting homes. I have been blessed with the ability to conduct over 750 inspections in the five years I have been in business and this is the only complaint I have ever received. I do my very best for all of my clients and inspect every house as if I was going to move one of my three daughters into that house. I am deeply sorry that (removed member name) had a latent issue with his home that was not discoverable at the time of home inspection. I am sure he is frustrated and angry at the situation. However, I stand by my inspection report. I did the most thorough inspection I could do given the circumstances before me and I exceeded the ASHI Standards and Practices on his inspection as I do on every inspection I conduct. I hope (removed member name) finds peace in his home.

Heather M.
07/2013
5.0
home inspection
  + -1 more
Troy showed up early to the inspection and did an extremely thorough job. The house we are purchasing is 35+ years old and we plan to do a complete remodel. The people selling the house had done some demo and we were concerned that they might have damaged the stability of the house. Troy listened to all of our concerns and got into several tight spaces to check joist for movement and stability in both the basement and the attic. Troy found a major electrical problem and alerted us to the danger immediately. There would have been no way for either my husband or myself to know that, that particular electrical panel had been subject to several lawsuits and fire hazards. Troy also found a few masonry problems and explained the options surrounding those repairs. A copy of the inspection was sent via email within an hour. Overall Troy did a very good home inspection and I would highly recommend him to anyone purchasing a home.
Description of Work: A complete home inspection on a house I am purchasing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

John R.
06/2013
5.0
home inspection
  + -1 more
Troy arrived early and had already done the preliminary part of the inspection. He was very courteous and addressed all of the concerns we had regarding the condition of the house. We had the inspection report within hours, and he responded immediately to all of our follow-up questions.
Description of Work: Radon test and home inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Benjamin C.
04/2013
5.0
home inspection
  + -1 more
Troy arrived early to our inspection and had already started the inspection process. This is third house that we have bought and Troy by far was the most thorough inspector. Troy went through every nook and cranny of the house to come up with a detailed report. Troy also does a great job of communicating the difference between incidental findings vs. problematic issues. Troy's prices are based on square footage and very competitive. Overall we would absolutely trust Troy to do future home inspections. Troy is knowledgeable, friendly, professional, and will not disappoint. Due to the outstanding service that Troy Knorr (Premier Home Inspection) has provided I feel compelled to update my review. As stated above my wife and I purchased a home about a year ago that was inspected by Troy. Our prior home had been demolished after being involved in a criminal gas explosion in Indianapolis. After seeing that type of destruction and seeing first hand the type of cosmetic and structural damage that can be present in a home it was important to have a thorough and trustworthy inspector. Troy exceeded our expectations at the inspection but his service since has been what sets him apart. Troy has an immense fund of knowledge regarding all things with your house. Since the inspection Troy has answered countless calls and texts in regards to our home and has referred us on to other trustworthy contractors. For example we decided to finish our basement and Troy explained all the options in regards to backup sump pump and explained the difference between battery backup vs. jet pump(which I didn't know existed at the time). Another example, the first large snow after we had purchased our house I heard a truck in the driveway and it was Troy scraping off the front drive with his snow plow because he was "in the neighborhood." My experience is not unique and I would whole heartedly recommend Troy to anyone needing a home inspection. Sincerely, Dr. and Mrs. Ben Chastain
Description of Work: Detailed home inspection with radon testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dexter S.
01/2013
5.0
home inspection
  + -1 more
Troy came out at a moment's notice to evaluate some issues I discovered in my new home. He was professional, reasonable, and provided exceptional service. I highly recommend without reservation.
Description of Work: Exceptional!
Rating CategoryRating out of 5
Yes, I recommend this pro

Timothy S.
03/2012
5.0
home inspection
  + -1 more
The price I noted is for the inspection itself. I also spent $125 for a radon test, but as I know that's not always required, I didn't want to include it above and make his services appear more expensive than they really are. From what I've been told, his pricing is perfectly in line with what is customary in the area. Troy spent about two hours or a bit more at the house, which is just right for the size of the place. I mention this because I think it's important to point out that even though he was very busy today AND worked me into his schedule so quickly, he still gave the inspection the time it needed to be done right. I couldn't have asked for a better experience. This kind of thing always makes me nervous, and Troy's responsiveness and professionalism really put me at ease. I would definitely use his services again, and I will recommend his company every chance I get.
Description of Work: Troy Knorr performed a home inspection on a house we are purchasing in Columbus. He was recommended by a realtor friend, and he was great to work with every step of the way. Although Troy was very busy this week because he was out a few days unexpectedly the week before, he still found time to fit us into his schedule when I called him yesterday. He went out that evening and placed radon test kits in the home's basement, then met me at the house the next morning. I arrived a bit late, and he had started by opening windows and taking a look at the roof and exterior. He took the time to go over everything he already inspected with me, then invited me to follow him around for the rest of the inspection or to do my own thing and catch him with any questions. I had my nephew with me, who is somewhat familiar with home inspections, so we looked around on our own while Troy did his thing. Any time we had any questions, Troy was happy to stop what he was doing and give us his attention. When he completed his inspection, he took us for a walk-through to address a few things he discovered, and he addressed all our questions in a manner that made me feel comfortable that he is very competent in what he does. Although I know he had a lot more on his plate for the day, he not only addressed the concerns he had, but also took the time to address the "positives" about the house. Impressively, Troy had the report emailed to myself and my realtor in less than two hours. I emailed Troy a quick question later in the day, and he followed up promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    572 s cr 250 east, Columbus, IN 47203


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home inspection

    FAQ

    Premier Home Inspections Llc is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Premier Home Inspections Llc accepts the following forms of payment: Check
    Yes, Premier Home Inspections Llc offers free project estimates.
    No, Premier Home Inspections Llc does not offer eco-friendly accreditations.
    No, Premier Home Inspections Llc does not offer a senior discount.
    No, Premier Home Inspections Llc does not offer emergency services.
    No, Premier Home Inspections Llc does not offer warranties.
    Premier Home Inspections Llc offers the following services: Home inspections, mold testing, radon testing, well water testing nd septic system testing.

    Contact information

    572 s cr 250 east, Columbus, IN 47203


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM