The Appliance Guy

Run AWAY THEY WILL STEAL FROM YOU. Their employee, Luke Molloy, is a Proven Credit Card FRAUD. They came to look at a fridge briefly and i paid the young man, with my card, through his phone. Over the next few days over $1,000 unauthorized transactions appeared on my card. Is this a joke? I wish it was. I received a handful of emails for ordered items with his name and address attached. Not that hard to trace back the events, and confirming with the financial institutions, that he indeed did steal and use my credit card. Horrible person and company.

The Appliance Guy was professional and courteous. He worked quickly. He explained what he was doing and why. His prices were very reasonable. I would definitely recommend.

This is not a showroom, as most used appliance stores are not... so do not expect that. He did have many many choices though, and he was nice and explained his business and the warranties. Would I go back? Yes. Absolutely.

I was completely thrilled with The Appliance Guy! The amazing customer service I received was shocking. I have never had such a great experience with any repair company ever. After trying to contact several other business without any luck or getting outrageous prices I contacted The Appliance Guy in Cloverdale Indiana. I called The Appliance Guy at 5:45 on Saturday knowing that they closed at 6pm.Not only did I get a hold of a human instead of a answering service but they stayed open for me passed their closing time. That is virtually unheard of in the repair businesses. They knew I wouldn't be able to get there until after 6:30 but they stayed opening just for me.They not only had the part I needed but their prices are extremely fair. Unlike most of their competitors around here they didn't charge and outrageous price and stayed opening passed their closing time. The best part of my experience was the fact it was the Saturday before Easter Sunday! The customer service I received was outstanding and very welcoming. I love the family atmosphere here. I will never go anywhere else for appliance parts or service. They not only have parts but they sell appliances,repair appliances, deliver appliances, do service calls and they have excellent knowledge of virtually every appliance you can think of. They even haul away unwanted appliances for FREE! I will never go anywhere else for appliances or appliance parts or service. They really are a amazing business and I will refer them over any other business. Idfk give them a A++ if it was and optional.

The technician showed up late in a beat-up truck with his whole family (wife and a baby) took one look at the the fridge and told me it was definitely the thermostat and would be an easy fix that would take him no time at all. After about ten minutes (during which he made a mess throwing and moving things around) he turned around and told me it was all done and it would cost me $100. I wrote him a check and he took it and ran out of the house. When I asked if he would stay to make sure it worked I was told it was a sure thing. Lo and behold, it still does not work as it should and I am completely unable to get anyone from the company to come out and fix it -- they no longer even answer my calls!!

QUALITY SERVICE AND MERCHANDISE.

Very satisfied with the service and my purchase