GOODLET MASONRY

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Considering the nature of the task, work went well and was done in a professional and workmanlike manner. Mr. Goodlet made one mistake in facing the existing stone to accommodate the new insert and surround, but on balance, we were pleased with the results and appreciative of the fast response. At the completion of the job, we asked for a quote to level concrete steps leading to porch. We were disappointed that Mr. Goodlet did not get back with a quote.

I would use again. The guy knows what he is doing. It's a small business. They were responsive to my phone call and was here within half an hour. I would recommend this company.

We have used Bob Goodlet a few times before and he does a very good job but he is a little temperamental sometimes. He's sort of a free spirit but we have never had any trouble with him. As far as I remember, he's always been on time. He also started the job and stayed with it each day until it was finished. Some of the work was a little expensive but his does an exceptional job. I like him and I would use him again.

On first visit to home, was very good. After that, poor. Company did not make their commitments.

CALLED THE NUMBER AND LEFT A MESSAGE. THEY NEVER CALLED BACK

BOB GOODLET GAVE AN ESTIMATE IN AUGUST 2004. DUE TO HIS SCHEDULE AND THE AVAILABILITY OF MATCHING BRICK, HE INDICATED THIS JOB WOULD BE ONE OF THE FIRST IN 2005. HE STAYED IN TOUCH AND WORKED HARD TO FIND BRICK TO MATCH (EXISTING BRICK IS NO LONGER AVAILABLE). HE ARRIVED ON TIME, KEPT US APPRAISED OF THE PROGRESS, AND CLEANED UP DEBRIS. VERY EASY TO WORK WITH. WOULD RECOMMEND TO ANYONE WHO NEEDS CHIMNEY REPAIR.

DID A GREAT JOB AND TAKES PRIDE IN HIS WORK.

WE PAID PREMIUM PRICE AND HE DID NOT INFORM US THAT THE CAP MATERIAL WE SELECTED COULD LEAK UNTIL AFTER IT WAS DONE. WELL, IT DID LEAK AND UNSEALED ITSELF FROM THE BRICK. HE CAME BACK BEGRUDGINGLY AND REPAIRED IT, BUT IT STILL LEAKED. WE ENDED UP HIRING ANOTHER MASON TO REPAIR GOODLETS WORK. WE FEEL WE WERE RIPPED OFF. THIS GUY IS SUPPOSE TO BE THE PROFESSIONAL AND HE TOOK OUR MONEY AND WE HAD TO HAVE IT REDONE.

GOOD EXPERIENCE SO FAR.

HE KEPT APPOINTMENTS. WHILE WE WERE WAITING FOR GOOD WEATHER, HE MADE A SPECIAL TRIP TO THE HOUSE TO WRAP THE FLUE IN PLASTIC TO PREVENT MORE WATER DAMAGE INSIDE THE HOUSE. HE USED QUALITY MATERIALS - LIMESTONE CAP, STAINLESS STEEL 'BIRD CATCHER', AND ICE-GUARD SHEATHING UNDER THE FLASHING.

BOB GOODLET IS VERY CONSCIENTIOUS ABOUT THE QUALITY OF WORK HE PROVIDES. HE HAS A ONE YEAR GUARANTEE ON MATERIAL AND LABOR. AFTER THE WORK WAS COMPLETED, THE FIREPLACE STILL OCCASIONALLY LEAKED AFTER VERY HEAVY RAIN. I CALLED BOB AND TOLD HIM WHAT WAS HAPPENING. BEING AS HOW IT WAS NOVEMBER, HE SAID IT WOULD BE BETTER TO WAIT UNTIL SPRING BEFORE APPLYING A SEALER ON THE OUTSIDE OF THE CHIMNEY WHICH WOULD ADDRESS THE PROBLEM. TO MY PLEASANT SURPRISE, HE WAS THE ONE WHO CALLED FIRST IN THE SPRING AND INFORMED ME HE PURCHASED THE SEALER. HE SIMPLY WANTED TO WAIT FOR SEVERAL DAYS OF DRY WEATHER SO THE SEALER WOULD TAKE HOLD. IT SEEMED AS THOUGH IT RAINED CONSTANTLY DURING THE SPRING AND SUMMER. BOB WAS FINALLY ABLE TO GET OUT TO MY HOUSE IN LATE JUNE. AFTER APPLYING THE SEALER, HE TOLD ME TO CALL HIM IF I HAD ANY MORE PROBLEMS. SO FAR, SO GOOD. I HAVEN'T NOTICED ANY MORE LEAKING DURING EXTREMELY HEAVY RAIN.

WE DIDN''T BUY THE PROPERTY BUT IF I NEEDED MASONRY WORK I WOULD DEFINITELY CALL HIM BACK.

VERY PROFESSIONAL AND EXCELLENT MASON!