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The Appliance Man

Appliance Repair, Appliance Repair - Small

About us

Family owned and operated business gladly serving Angie's List Customers. Appliance repair in Louisville, Oldham County, Mt Washington and Southern Indiana for washers, dryers, stoves, ovens, refrigerators, freezers, ice-makers, microwaves, disposals, dishwashers & more.

Business highlights

27 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated

Services we offer

We service most all kitchen and laundry products. Washers, dryers, refrigerators, microwaves, ranges/stoves, freezers, disposals and dishwashers

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9431 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 431 reviews

RANDY J.
05/2017
5.0
appliance repair
  + -1 more
The washing machine was irreparable.
Description of Work: Washing machine repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from The Appliance Man
Thank you for the GREAT review sorry it took so long to respond back. We love Angies list and we get GREAT customers from it. Please keep them in mind when looking for something as I have personally found them to be the most HONEST plus dont charge us for referral like other big web sites do. Some say its free referral and never charge the customer but the company you contacted gets charged for the referral and they in turn add that to your bill so really its not free. Angies list does not charge us and all you have to do it keep your membership with them and an use them anytime you need for something. Thanks again Kevin

Michael W.
04/2017
5.0
appliance repair
  + -1 more
Replaced a controller/sensor board,
Description of Work: GE Profile dryer quit working, would not turn on

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michael M.
12/2016
4.0
appliance repair, small appliance repair
  + 0 more
somethings worked out superbly and some are still being tested. They probably deserve a "A. "I just need time to decide. They are clearly very knowledgeable.
Description of Work: Improve functioning out dishwasher and disposal.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from The Appliance Man
Thanks for the good review. Kevin

Sheila B.
11/2016
5.0
appliance repair
  + -1 more
Unfortunately the computer part cost as much as a new washer, but I appreciated their prompt response and professionalism.
Description of Work: My clothes washer would not cycle correctly, and would not rinse clothes or spin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from The Appliance Man
thanks we appreciate the great review. please call us anytime you need appliance work. kevin

Kim J.
10/2016
5.0
appliance repair, small appliance repair
  + 0 more
fixed the water line valve was not even the refrigerator.
Description of Work: Refrigerator ice maker/water not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Appliance Man
Thanks for the Great Review and please feel free to call us anytime with your appliance needs. Kevin

Patty G.
09/2016
5.0
appliance repair
  + -1 more
The technician arrived on time (a little early, in fact), soon diagnosed the problem and had the parts for repair on his truck. Everything went very well.
Description of Work: Refrigerator freezer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Appliance Man
We thank you for the feedback and taking the time to do this. We try and keep our prices inline and sometimes it may seem like too much for the time and effort we spent at your home but we hope it all went well and you are satisfied with us and will call us again in the future if so need too. We rely on past customers like yourself to spread the word to friends as we are not one who will take advantage of the situation and overcharge you and not answer the phone if you have an issue. We guarantee our work and parts Kevin

Sherry H.
09/2016
5.0
appliance repair
  + -1 more
Great. Knew exactly what the problem was and fixed it
Description of Work: ice maker leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from The Appliance Man
Thank you so much for the good review and we sure appreciate how you took the time to use your free will and time to do so. We rely on past customers as we do little advertising and Angies list has been very good to us over the years and have hundreds of loyal customers from them. If it was not for Angies list and how they started practice with a membership then we would maybe not be able to keep our rates as good as they are plus I have technicians wanting to work for me due the reviews we get and want to be apart of that as the companies they work with sometimes take advantage of the situation and charge way too much and they like to sleep good at night but find it hard as they can only do what their boss tells them to do. We have had a few techs sorta beg me to hirel them if I have any openings but I cannot just hire anyone I like to screen them just for this reason.

Gabrielle D.
07/2016
5.0
appliance repair
  + -1 more
My mom had her washing machine and her disposal repaired by The Appliance Man on separate occasions. She also had them come for her dishwasher, which ended up not being broken and was a matter of flipping a switch to get it running again. She is guessing on the cost of one of the repairs ($65), but cannot remember which it was for as it was a few years ago. When I called yesterday about my washer, I spoke with Sherman and he was incredibly helpful. I will be calling The Appliance Man for my repairs in the future.
Description of Work: My mom recommended I call The Appliance Man when my washing machine broke. Her experience with them for a few repair jobs was nothing short of fantastic. She said they were knowledgable, affordable, and gave dependable service. I spoke with Sherman yesterday and he was incredibly helpful. I will be calling The Appliance Man for my appliance repairs in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from The Appliance Man
We have alot of younger people I remember as small kids living at home with parents and to see them grow up and are now starting a life on their own and needing an appliance repair or other repair and your parents felt comfortable giving you our number is a humbling feeling we satisfied her needs in the past and she felt we did a good job enough to pass you our name and number.. Good luck with everything and were only a phone call or text away if need us again. Please thank your mother for trusting us to give you our number. That means alot to me and i love to read about it. Kevin

David M.
07/2016
5.0
appliance repair
  + -1 more
They were very responsive and came out the next day. We opted for their first available appointment. They were in and out in less than 30 minutes and left the place looking better than when they arrived. They could have suggested we get a new ice maker like other companies did but instead they just fixed the issue.
Description of Work: Our ice maker chute was getting clogged with frost. The Appliance Man replaced the flapper and tightened the spring. No more frost!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from The Appliance Man
Thank you for the good review and appreciate the god words you gave us. We do not spend alot on advertising like some companies do but rely mostly on past customers spreading out name out to family friends and neighbors for any needs they may have. Angies list has been great to us of=ver the years and have excellent subscribers who not only look to them first but also take time to leave a nice review out of only free will. Thank you so much and please call on us anytime. Kevin

Robin W.
06/2016
5.0
appliance repair
  + -1 more
I called and got someone right away. While they said they couldn't necessarily be there that day, they added me to the schedule and said they'd call that day or the next 30 minutes before. I was called four hours later and had someone at my door 15 minutes after that. (I could have gotten a scheduled appointment, but didn't want to wait.) The tech was polite, responsive, and even laughed at my bad jokes. My dryer was repairable, but it would have cost a lot of money to fix. Together, the decision was made to not fix the dryer. I appreciated the honest answer, when it would have been more profitable for them to fix the dryer. This has gained my loyalty.
Description of Work: I asked them to come look at my dryer as it wasn't turning on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from The Appliance Man
Thank you so much for trusting us to work on your appliance that was not working. Sometimes with the internet like it is you never know who to trust and thats why I love Angies list as the reviews are not paid for but are added from free will from a satisfied customer. We try to treat your home with respect and dignity as it is your living quarters not ours but want you to feel comfortable knowing we would not do anything on purpose to damage anything as why we pull our appliances on sliders or use furniture blankets when possible. We thank you for your positive post and hope you keep us in mind in the future if any other appliance needs come along and dont forget to tell your friends and family about us and maybe like our facebook page if so interested. Kevin

Robert M.
06/2016
5.0
appliance repair
  + -1 more
Kevin fixed my malfunctioning frig door hinge with a simple adjustment in about 15 minutes. Another company had told me over the phone that it could not be fixed, and that I needed to buy a new frig. Saved me thousands of dollars! Moral of the Story: Always get a second opinion from Kevin, or better yet just call him first.
Description of Work: Fixed refrigerator door hinge problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from The Appliance Man
Thanks [Member Name Removed] for the god review. Yes it just needed and adjustment and now you know how to do it yourself. Recently you called us back on another appliance and hope you were also a=satisfied we did an honest repair and took care of your issue? We sure appreciate you keeping us as your appliance repair company and hope you will share our name with friends and family as we rely on this site and word or mouth advertising if it;s good work of mouth and that's why we go the extra mile to try and see it is. Kevin

Albert O.
04/2016
5.0
appliance repair
  + -1 more
My dishwasher had developed a loud vibrating sound. The technician came out on 3/15/16 and ran it through a complete cycle. There was no vibrating sound and all the connections checked out. The owner called approximately one week later to make sure I was satisfied with the service since no problem was found. He told me there would be no charge for a return visit within thirty days. The vibrating noise came back and I called on the thirtieth day to schedule a return visit. He instructed me to have a full load and to start the dishwasher as soon as the technician called to tell me he was on his way. The technician again monitored the complete cycle and found the problem, an unusual situation caused by detergent buildup on the middle arm spray. There was no charge for the second visit. We've used The Appliance Man in the past and will definitely use him again for all our repair needs. They always do a great job.
Description of Work: Repaired Frigidaire dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from The Appliance Man
Thank you for your persistence and glad he found it. I told you that this will happen alot in the GE brand and how to fix that, Sometimes even though it works the noise is not livable I completely understand plus it could cause a leak if didn't know. for sure wan not pump. I hope Kody fixed it for you to last. Kevin

Laurene C.
12/2015
5.0
appliance repair
  + -1 more
I placed my call Monday morning, left a message. Andre called me back within about an hour and a half and we discussed the water leaking into the tub even when the washer was not in use. He thought it sounded like it needed a new valve. Andre then went and purchased the part since he did not have it available on his truck, came to my house and repaired my washing machine very quickly and easily! I was thrilled to have my problem resolved in approximately 4 hours of my initial call! And I got a Senior Discount! He was very professional and thorough--would definitely use The Appliance Man again!
Description of Work: Repaired leaking washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Bob K.
11/2015
5.0
appliance repair
  + -1 more
Correctly diagnosed the problem and fixed it. Provided additional tips for dishwasher maintenance. A bit late, but otherwise very good service.
Description of Work: Replaced drain/motor on dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

HOPE W.
08/2015
5.0
appliance repair
  + -1 more
Cae on time finished his work on time did a good job
Description of Work: fixed some fixtures around the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Frank G.
07/2015
5.0
appliance repair
  + -1 more
The Appliance Man went out of his way to help me fix a problem without getting anything out of for himself (except my gratitude and word of mouth recommendations for future appliance repairs). I would definitely trust him to do a professional job based on my experiences.
Description of Work: My dryer had started to "sometimes dry and sometimes not." I called The Appliance Man because of the reviews on Angie's List. He asked me some questions about the problem and then asked if I was "handy" (which I am). He told me what he thought it was, where to go get parts, and how to fix. He explained he was very backed up and if I still could not get it fixed he would be very happy to come out (a few days later) and fix it. Diagnosis was correct and dryer is now working!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Tandy L.
07/2015
5.0
appliance repair
  + -1 more
I phoned to schedule a service call. Dishwasher was holding water. The gentleman set up a time, but suggested I check the catch next to the faucets - it could be clogged. I did so and there was a piece of plastic stuck in the small opening. I took it out and ran the dishwasher. It now drains. I want to thank them for their suggestion, which saved me a actual service call. I will keep them on my list for the future. Thank you.
Description of Work: I phoned to schedule a service call. Dishwasher was holding water. The gentleman set up a time, but suggested I check the catch next to the faucets - it could be clogged. I did so and there was a piece of plastic stuck in the small opening. I took it out and ran the dishwasher. It now drains. I want to thank them for their suggestion, which saved me a actual service call. I will keep them on my list for the future. Thank you.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Catroe J.
07/2015
5.0
appliance repair
  + -1 more
Went very well. I had sent an email through Angie's list. I received a call two hours later. We scheduled a time. Provider was prompt, polite (and dealt well with my two big dogs when they somehow got out of the mudroom to come see him). He showed me exactly what the problem was and went about fixing it quickly. The whole process took 1.5 hours and he charged $100 which adds up to about $55 an hour plus parts which is par for the course ($50-60 per hour + parts is the average for these kinds of services). All in all, a very pleasant experience. I would highly recommend this provider.
Description of Work: Freezer door would not close on refrigerator due to ice build up. He immediately found a hole in the water line causing a link and causing the ice to accumulate rapidly. Cleaned ice from freezer, put in a new hose, wiped down freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

TODD N.
07/2015
5.0
appliance repair
  + -1 more
Was contacted very quickly after submitting a request online. Repairs would have happened sooner if I had been able to respond to their calls faster as I was out of town. Set an appointment and a repairman came out to the house on time and did a great job diagnosing the problem and providing information as to how and why the problem arose. I also felt the first person I talked with who might have been Kevin provided great information about how my brand of refrigerator may have acted up or broke down. I was impressed that they didn't "sell the fear" where contractors sometimes paint a much worse picture looking to upsell more work and sell more parts. The price was fair and so far after three months the refrigerator is working great! Would use again.
Description of Work: Repaired refrigerator that wasn't cooling properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

sandy R.
06/2015
2.0
appliance repair, small appliance repair
  + 0 more
I sent a text message to the number that was provided to request assistance with a dishwasher that is not draining properly. They responded an hour later saying that they are not taking new clients because they are having trouble keeping up with their current jobs. My request is not urgent, but they didn't care to ask me if my job could wait. I guess it's a good problem to have too much business, but rejecting requests outright is not a good business practice and I won't be using this company in the future.
Description of Work: I requested help with dishwasher repair.

Rating CategoryRating out of 5
responsiveness
4.0


Response from The Appliance Man
I disagree with you on good business practice. If we were to overload on calls then we could not be prompt on our past good customers if they call with an emergency. Lets say you wanted to wait and the day you are expecting us we get hammered, You would not be very happy if we were to postpone you now would you? Of course not and that is why we have to stop taking on new clients when we get back logged. I have two tech's on vacation at the time and we are short tech's right now. It is not easy to find qualified people to work for us and i'm not going to hire just anyone. It's sad that you felt it was necessary to give us a poor rating for not taking your call but that is free will and I cannot argue about that. Kevin

Janice C.
06/2015
5.0
appliance repair
  + -1 more
They were able to fix the issue in about and hour. We would highly recommend them. They came out the same day I called and were very efficient and fairly priced.
Description of Work: They repaired our refrigerator. A tube leading to the ice-maker had clogged and frozen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Susan N.
05/2015
5.0
appliance repair
  + -1 more
Very professional. Showed up on time and got to the problem quickly. No doubt, as I watched he knew what he was doing and had me back doing the wash in no time. I will definitely use his service if needed again.
Description of Work: Samsung washer would not drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Greg M.
05/2015
4.0
appliance repair
  + -1 more
They didnt mention on the phone that their was a service charge. It seemed like their was a sub contractor that performed the work. He was fast and courteous. The tech was friendly. It would be helpful if they mentioned the service charge and if the tech is an employee or sub contractor on the call.
Description of Work: They repaired my washer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Cicely L.
03/2015
5.0
appliance repair
  + -1 more
My HE front loading washer quit working on a Sunday. I checked Angie's List on Monday and texted this company. I received a response right away. The repairman contacted me the next day via text and was very accommodating on being able to come out. We made an appointment but he was able to meet me even earlier. He quickly diagnosed the issue and fixed the problem. He was very professional and took care to make sure he didn't leave a mess.
Description of Work: Repaired a HE front loading washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Ali B.
03/2015
5.0
appliance repair
  + -1 more
On my first contact the provider obtained the model number of my range, and I described the problem (a non-working burner knob). The provider ordered the part, and two weeks later the installer called, and came to install the part the same day. He was punctual, knowledgable, personable and quick. I thought the service was reasonably priced, given that the part cost $90, and that they came to my home for repair work. I would use this service again in a heartbeat!
Description of Work: Replace valve on gas range burner that had knob that wouldn't turn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

2317 Birch Dr, Clarksville, IN 47129

http://theappliancemankentuckiana.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

The Appliance Man is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

The Appliance Man accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Appliance Man does not offer free project estimates.
No, The Appliance Man does not offer eco-friendly accreditations.
Yes, The Appliance Man offers a 10% senior discount.
No, The Appliance Man does not offer emergency services.
Yes, The Appliance Man offers warranties.
The Appliance Man offers the following services: We service most all kitchen and laundry products. Washers, dryers, refrigerators, microwaves, ranges/stoves, freezers, disposals and dishwashers

Contact information

2317 Birch Dr, Clarksville, IN 47129

http://theappliancemankentuckiana.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM