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ULTIMATE FLOORING & SUPPLIES

Carpet Sales and Installation

About us

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Reviews

4.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.5
punctuality
3.5
Showing 1-2 of 2 reviews

Heidi H.
05/2015
3.0
carpet installation
  + -1 more
unknown
Description of Work: I had a sewer line back up so a lot of carpet was replaced, some drywall replaced, painting to be done. This included a bedroom, 2 bathrooms, the hallway, living room, dining room, kitchen and family room. The owner said it was a piece of cake job and would be done in 2 1/2 weeks. It took over 2 months due to issues with the flooring and painting needed to be touched up. I had to hire an outside plumber to finish the plumbing on the new sinks in the bathroom as a leak was starting to ruin the new cabinetry. Mold was found under the flooring in the main bathroom after I insisted the underlayment be pulled up. I had to call in a third party to confirm that it was mold. The owner finally agreed to replace the wood all the way down to the joists as there was mold. The insurance company reimbursed him anyway so I didn't understand the hesitation. Not having the flooring ready in the bathroom delayed the carpet and linoleum installation and the workers sat around waiting. The wood debris with nails sticking out sat by my garbage cans for weeks. |When painting was done there were quite a few missed spots or areas not painted thickly enough. When touch ups were done, I don't believe they thoroughly stirred the paint and you could see the areas didn't match right. Also one of the workers managed to pull off the paint on my painted kitchen cabinets during the painting process and I spent $150 to get them touched up. | I was not called when workers weren't coming. 3/4 of my house was torn up for this project. |I was hounded for the final payment by the owner although I told him I would give him the balance when the work was completed. He unprofessionally told his subcontractors I didn't pay him. They then questioned me about payment. I had to explain I paid most of it but was waiting for completion. |On the plus side, the main workman did extra things to help me and answered many questions, being a single mom. I felt completely safe with he and his crew in my home. |The carpet/linoleum/tile guys did a very good job in laying the flooring. |Also, the owner included extra things he didn't have to and spent extra time helping me choose appropriate bathroom sinks, vanities, mirrors. He was patient with changes I made in choices.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$12,000

DIANE N.
04/2007
5.0
carpet installation
  + -1 more
This was a very inexpensive way to purchase and have a carpet installed for us. We liked the customer service representation and the man they subcontracted out to have it installed worked very quickly and cleanly. The rug looks really nice in our living room and we recommend this company to anyone that wishes to save a little money without sacrificing quality.
Description of Work: We had purchased the 15 by 15 carpet from them. We took out the old carpet and padding ourselves and they subcontracted the work out to a serviceman to install the carpet in our living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

    Contact information

    401 N CALUMET RD, Chesterton, IN 46304


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation

    FAQ

    ULTIMATE FLOORING & SUPPLIES is currently rated 4 overall out of 5.
    No, ULTIMATE FLOORING & SUPPLIES does not offer free project estimates.
    No, ULTIMATE FLOORING & SUPPLIES does not offer eco-friendly accreditations.
    No, ULTIMATE FLOORING & SUPPLIES does not offer a senior discount.
    No, ULTIMATE FLOORING & SUPPLIES does not offer emergency services.
    No, ULTIMATE FLOORING & SUPPLIES does not offer warranties.

    Contact information

    401 N CALUMET RD, Chesterton, IN 46304