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Cleaning by Deb

House Cleaning

About us

Just relocated from South Florida, looking to start my business up here. I'm very dependable, thorough and trustworthy. I have had my business for 12 years now. Personal issues made me leave. I have many references upon request. I am looking to grow my business up here. I can clean offices, buildings, houses, apartments etc.

Business highlights

19 years of trusted experience

Services we offer

We are a detail orientated company.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

James W.
06/2013
2.0
house cleaning
  + -1 more
Debra and her associate do good work. She is very detail oriented in the job she does. I first hired her (off of Angie's list) in February. As I explained to her, I needed a reliable cleaning service for my elderly (87) aunt's house. Upon meeting Deb we agreed on a price (which I thought was a little expensive but was willing to pay because of her friendly demeanor etc) and set her first appointment for the following Saturday. I explained to her that I am a p/t resident in FL, and live in NYC in the summer, so I needed her to service my aunt's account and email me her invoice upon completion. The first service went well, she did an excellent job of cleaning. I did however find it somewhat odd that she didn't schedule the next cleaning appointment at the time I paid her (which was in person). Five weeks past and I sent several text messages asking if she had spoken w/ my aunt about scheduling the next cleaning. In the interest of brevity, she made the appointment, and subsequently called (about 15 min before her scheduled arrival time) my aunt to tell her that she couldn't get a babysitter and asked to reschedule... but she didn't say when? The next day I called her and she said she could come the following week....which I agreed to. The following week she called and asked to move the appointment to a different day that week (I agreed). The next day she called again asking to go back to the original date, I again agreed but told her that this seemed to be a reoccurring problem. It seems that she was having other outside commitments interfering with her work schedule. I reached the end of my rope when she called my aunt 20 minutes before she was to arrive at her house to clean, claiming illness. I didn't believe her b/c she 1.made no effort whatsoever to reschedule the appointment and 2. This now made 3x she had made excuses for not showing. I had to fire her. Be advised. When she is working she is competent and does a great job, however she is NOT reliable and unprofessional in her business scheduling conduct. And personally, she had absolutely no appreciation of the fact that she was dealing with a very upset elderly lady who's life she had disrupted when hearing that she wasn't coming on such short notice. Totally unacceptable, DO NOT HIRE HER!!!
Description of Work: General cleaning, washing floors, dusting, bathroom sanitation etc

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$80

Response from Cleaning by Deb
[member name removed], I was going to go to your Aunt's at 10:00. Scheduled an appt for the doctor at 8:30. When he diagnosed me with Strep, and said I was extremely contagious. I felt, I should not go and contaminate your Aunt and her house. And with the text you sent me, I knew there was no rescheduling. You made that very clear. So, I wish you both well.

paul C.
08/2012
5.0
house cleaning
  + -1 more
We were lucky to find her. She had great references and she has done a very nice job in cleaning our house. Surprisingly, she even cleans the on our patio! She has been working for us for a few months and we trust her and are not afraid to leave her in the house alone. She is prompt, very pleasant, has a good crew and brings her own cleaning supplies. Very happy to recommend her. Her price is reasonable as well.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    136th pl, Cedar Lake, IN 46303


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Cleaning by Deb is currently rated 3.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Cleaning by Deb accepts the following forms of payment: Check
    Yes, Cleaning by Deb offers free project estimates.
    Yes, Cleaning by Deb offers eco-friendly accreditations.
    No, Cleaning by Deb does not offer a senior discount.
    No, Cleaning by Deb does not offer emergency services.
    No, Cleaning by Deb does not offer warranties.
    Cleaning by Deb offers the following services: We are a detail orientated company.

    Contact information

    136th pl, Cedar Lake, IN 46303


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day