Worthington Design & Remodeling

IT WAS SO NICE. THE REPAIRMAN CALLED WHEN HE ARRIVED AT THE HOUSE, GIVING ME HIS CELL PHONE NUMBER IN CASE I WANTED TO TALK WITH HIM. THEN HE CALLED PRIOR TO LEAVING TO CONFIRM THAT THE WORK WAS COMPLETED. I THINK THAT IS EXCELLENT SERVICE!

THEY WERE ON TIME, VERY PROFESSIONAL, AND THEY DID EXCELLENT CLEAN UP. THEIR PRICE WAS VERY COMPETITIVE.

THE PERSON WHO BOUGHT OUR HOME ACCEPTED AN ALLOWANCE RATHER THAN HAVE ME GET THE WORK DONE. SALESMAN DID NOT RETURN PHONE CALLS AS PROMISED. COMPLAINED THAT SINCE HE WASN'T GOING TO GET THE BUSINESS HE MIGHT AS WELL BID HIGH WHEN I TOLD HIM I DIDN'T KNOW WHETHER I WAS GOING TO HAVE THE WORK DONE, OR WHETHER I WAS GOING TO GIVE AN ALLOWANCE TO THE BUYER TO HAVE THINGS DONE.

DON KING, THE LEAD MAN ON THE JOB, WAS A VERY RESPONSIBLE INDIVIDUAL. HE WAS EASY TO WORK WITH AND ON EACH PHASE OF THE JOB. HE MADE SURE WE UNDERSTOOD WHAT WAS BEING DONE. HE FREQUENTLY CHECKED TO MAKE SURE THAT WE WERE SATISFIED WITH THE QUALITY OF THE WORK. HE WAS OPEN TO ANY SUGGESTIONS AND POINTED OUT OTHER ITEMS THAT NEEDED TO BE CORRECTED ALONG THE WAY. ALL OF CASE'S MEN WERE DILLIGENT, CLEAN SHAVEN, HARD WORKING GENTLEMEN.

DON KING WAS ON TIME....VERY FRIENDLY...DOES EXCELLENT WORK...WOULD RECOMMEND TO ANYONE...SHOWS EXACTLY WHAT THE PROBLEM IS AND THE BEST WAY TO FIX IT....CAN BE TRUSTED LEFT ALONE IN THE HOUSE....

DID EVERYTHING FROM DRY WALL TO PUTTING UP SHELVING, ENTERTAINMENT CENTER. WENT STRAIGHT TO WORK DID NOT WASTE A SECOND. FOLLOW UP WAS GOOD TOO, THEY CALLED TO SEE WE WERE SATISFIED.

THEY DID A WONDERFUL JOB. MIKE, THE REPAIR PERSON, WAS ON TIME, WORKED QUICKLY AND CLEANED UP AFTERWARDS.

THEY ARE COMPETITIVE IN THEIR PRICING. JIM ISAACS DID A GOOD PORTION OF THE WORK, EXCELLENT SERVICE AND WORKMANSHIP. OVERALL, I WAS VERY PLEASED.

THERE WAS A DELAY OF FIVE WEEKS WHERE WORK WAS LEFT INCOMPLETE. I KEPT GETTING TOLD THAT OTHER IMPORTANT JOBS KEPT COMING UP. THE CONTRACTOR KEPT PUSHING HIS SIDE BUSINESS, WANTING US TO HIRE HIM AT A LOWER RATE.

QUITE PERSONABLE, GOOD RESULTS, QUICK RESPONSE.

APPOINTMENT MAKING WAS EASY AND CONVENIENT. IN ADDITION, ON-SITE REPAIR SPECIALIST, BRETT FOLLOWAY, WAS PROMPT, PROFESSIONAL, AND COURTEOUS. WE WERE VERY PLEASED WITH THE WORK BRETT DID.

THEY COULD AT LEAST CALL BACK, IT HAS BEEN WEEKS.

I MADE AN APPOINTMENT FOR 5:00 PM. AND THEY CALLED ME LATE IN THE AFTERNOON ON THE DAY OF THE APPOINTMENT AND CANCELLED, BECAUSE IT HAD STARTED TO RAIN. THAT WAS FINE, ALTHOUGH WHEN I GOT HOME SHORTLY AFTER 5, IT DID NOT LOOK LIKE IT HAD RAINED AT ALL IN MY NEIGHBORHOOD, SO THEY COULD'VE MADE THE APPOINTMENT. I RESCHEDULED FOR A FEW DAYS LATER, AGAIN AT 5:00. I CALLED THEM AT 4:40 THAT DAY TO MAKE SURE THEY WERE COMING, AND THEY TOLD ME THAT THEY WERE NOT GOING TO BE HERE AFTER ALL. I FOUND IT EXTREMELY UNPROFESSIONAL THAT THEY DID NOT CALL ME TO TELL ME THIS, I HAD TO CALL THEM. I HAD ALREADY LEFT WORK EARLY TO MAKE THE APPOINTMENT AND THEIR LACK OF PROFESSIONALISM WAS VERY FRUSTRATING. THEY SAID THEY WOULD CALL ME THE NEXT BUSINESS DAY TO RESCHEDULE, AND THEY HAVE NEVER CALLED BACK.

THEY ARE A LITTLE EXPENSIVE, BUT KNOWING IT WAS DONE RIGHT WAS WORTH THE COST.

BRETT CORRECTLY DIAGNOSED THE PROBLEM, CAME OVER EXACTLY ON TIME, DID THE WORK IN LESS TIME THAN EXPECTED AND CHARGED LESS THAN ESTIMATED. EVEN AFTER ALL THIS RAIN, IT'S DRY AS A BONE! SUPER WORK!

THEY CALLED TO TRY AND SCHEDULE ON A PARTICULAR DAY. I EXPLAINED THAT IT WAS AN INCONVENIENT DAY, BUT THEY CALLED MY HUSBAND, WHO DIDN'T REALIZE THE SCHEDULE ISSUES, AND SHOWED UP ON THAT DAY ANYWAY. HE WAS AS INCONVENIENT AS POSSIBLE, SAYING HE WOULDN'T NEED TO ENTER THE HOME, (BUT HE DID), AND DECIDING I NEEDED TO REVIEW THE WORK AND PAY JUST AS I NEEDED TO LEAVE. VERY FRUSTRATING.

THEY FIXED IT, BUT IT STILL DIDN'T WORK PROPERLY, SO THEY CAME BCK AND CORRECTED IT. I WAS HAPPY WITH THEM.

EVERY OTHER HANDYMAN SERVICE I CALLED COULD NOT DO THIS JOB BECAUSE IT WAS ON THE ROOF. ANDREA, AT CASE, WAS VERY PROFESSIONAL, EXPLAINED THE PROCEDURE AND COST IN GREAT DETAIL. BRETT WAS PROMPT, COURTEOUS AND PROFESSIONAL. HE DID AN EXCELLENT JOB AND THE TOTAL COST WAS LESS THAN THE ESTIMATE. I WOULD DEFINITELY RECOMMEND CASE HANDYMAN SERVICES OF CARMEL AND WILL CALL THEM AGAIN.

WORK WAS COMPLETED AS REQUESTED. THEY WERE A LITTLE SLOW GETTING THE WORK DONE.

I EXPLAINED THAT I WAS IN A TIME CRUNCH SINCE WE ARE PUTTING OUR HOUSE ON THE MARKET. THEY SAID THEY COULDN'T GET OUT FOR A WEEK AND A HALF. SHE THEN CALLED ME THE NEXT DAY AND SAID THEY HAD SOMEONE AVAILABLE AND WOULD SEND HIM OVER. ANDREA, THE RECEPTIONIST WAS A KEY PERSON IN HELPING ME. SHE WAS VERY FRIENDLY AND PROFESSIONAL AND WAS ON TOP OF EVERYTHING!

THEY WERE VERY PUNCTUAL, WE WERE VERY, VERY PLEASED. THEY WERE VERY VERSATILE.

TIM KRAUS, OUR SERVICE MAN, WAS EXCELLENT. HE WAS COURTEOUS, HARD WORKING, AND .

THEY HAD TO MAKE THE OPENING MORE NARROW IN ORDER FOR THE LADDER TO FIT. THEY CALLED TO SEE IF THEY COULD COME A DAY EARLY TO DO THE WORK. IT TOOK THEM A COUPLE HOURS TO DO THE WORK WHICH IS WITHIN THE TIME THAT THEY HAD ESTIMATED. THE ESTIMATED COST WAS CORRECTED. GOOD CLEAN UP AND THEY CAME WHEN THEY SAID THEY WOULD. THE 2 MEN WORE UNIFORMS AND THEY CAME IN VANS WITH THE CASE HANDYMAN LOGO VERY PROFESSIONAL OUTFIT.

THEY DID A VERY GOOD JOB. THEY WERE VERY EASY TO WORK WITH. THEY WERE VERY PLEASANT AND PROFESSIONAL. THIS WAS A SMALLER JOB THAT WAS ABOUT A DAYS WORK. THEY CHARGED BY TIME AND MATERIALS.

THEY CAME OUT THE SAME DAY BECAUSE OF THE RAIN. THEY DID A GOOD JOB.