VALLIERES WATERPROOFING SYSTEMS LLC

Scott was very responsive and willing to come to our house to investigate our problem at 5 PM on a Friday. He is polite, thorough, and reasonable. After scoping the outside of the house for water, grading issues, and potential sources for water, we went to the basement where he explained what he thought might be the problem. After cutting a couple of holes in the drywall, the problem he suspected was not present, but he was thoughtfully determined to find the source of the water and moisture. It took a couple holes in the opposite direction to find the problem. Scott's work was through and detailed, and he cleaned up well after his work. If I were to have another waterproofing issue, Scott would be my first call.

I cannot say enough about Scott Vallieres and the work he performed at our home. We had just gone thru 4 days of rain and our basement carpet was saturated. Scott came out Friday and found the problem, I worked all weekend drying the mess out and called him Monday to see when he could come. I wanted to get this done before the next rain. Scott called me and said he could come that afternoon...same day! He repaired the crack and after a two inch rain Monday night we are bone dry! Extremely professional craftsman that truly knows what he is doing!!!

Everything went very smoothly. Other contractors had proposed fairly drastic solutions involving major excavation from the exterior side of the wall. Vallieres fixed the problem from the interior side using polymer injection. The whole thing took maybe a couple of hours and worked flawlessly. He advised us that in order to avoid another crack forming in the future, the soil on the exterior of the wall would need proper drainage. Shortly after the wall repair, we did discover and address a drainage issue there (different contractor). The wall has held very nicely for almost two years now.

Scott helped me assess the problem and was able to fix my issue for 1/3 of the cost that we originally agreed upon. He even did the work very late on a Friday.

Scott did everything right, from troubleshooting to cleanup he was professional and personable.

He was polite professional friendly and extremely helpful and informative. I would have happily hired him but we were not able to buy the house.

Very well. He came out quickly, explained process, and most importantly stopped water coming in basement for a reasonable price. Hopefully won't need to call him again, but would not hesitate to hire again.

Scott quickly diagnosed our leak and promptly took steps to repair it. His communication and dependability were over the top! He was always there when he said he would be and educated us on the repair process along the way. His work was impeccable as was his care and clean-up of the affected area.

Scott arrived when he said he would and went about his business in a very professional way. He was extremely neat and finished the project in about 2 hours. I would highly recommend Scott!

Scott went above and beyond to fix our basement. He came out right away and assessed the situation. We had two cracks in the foundation wall which is was able to inject and seal. Our foundation wall did not wrap around the front of the walk out thus causing water to wear away at the particle board and wood framing over the years. He removed only the bricks needed to repair the area and was very neat and tidy as he worked. He was excellent at communicating what he was planning to do and showing me progress as he went. Several weeks went by with just light rains after the repair. Then, we had a deluge of rain. We believe that the irrigation around the footing is not adequate and this created a slight trickle of water to appear in the basement again. When I called Scott that Saturday night, he came right out. The place that he had previously repaired was still good; however, it was a very unusual and tricky spot where the new water appeared. He was able to repair the additional leak and because he did not like that this second leak occurred, he did not charge us for this repair. I truly did not expect him to do this additional repair free of charge. Scott is very diligent and worked late hours to fix the problems so that we did not have to spend another night of using the wet vacuum due to a downpour of rain. I definitely would use him again and highly recommend him.

Went great, they were very professional and respectful of my home. The crack was sealed and has prevented any more water from coming in.

It went very well. He explained what he was doing. We watched him do the work because it was interesting. He didn't mind that we watched. He was friendly and professional. I would recommend Vallieres Waterproofing Systems LLC to anyone that has a leak in a concrete wall in their basement.

We have used scott twice now and both times he has been excellent, honest and affordable. Not only that- he has always called me back same day and even came out here within a day or two of my call. I will use him again anytime we have a leak issue.

Scott came out and repaired a second crack in our basement wall that was leaking water. He does a very thorough job, cleans up after himself, also was very helpful with recommendations to other items that he noticed that needed to be addressed in our basement that I might not have noticed, even though they were outside of his workscope. Appreciate his flexibility of schedule and just doing a great job!

I called their number listed on Angie`s list and talked to a very nice women who asked me some questions as to my situation with water seepage. She took my information and informed me that Scott was unavailable, but will call me back within 30 minutes or so. Scott call me back, we talked about my need to stop water seepage through a crack in the basement concrete wall. I have owned one other home (Illinois) that had seepage and were repaired with a urethane injection and was looking for this type of fix at this time too. Scott informed me that he uses this type of product. We set up a time later that day for Scott to stop over to look at the crack and to give me a price quote. He was on time, and was able to give me a quote for the work to be done. I asked some detail questions about how he will inject the poly-urethane and I was very pleased with his responses. We setup a day/time for him to do the work. On the day the work was performed, Scott arrived on time and ready to do the job. His estimate for completing the job was 2 hours and he was under that estimate. The jobsite was easily accessible and he setup tarps and other protection to eliminate jobsite debris. When he was finished with the repair, the jobsite was as clean as it was before he started.

Scott called me back the day I left a message. He came out the next day. It turned out I probably needed help from a plumber. But he was extremely professional and I would have no hesitation using him if I had a foundation issue. There was no charge for the visit.

Scott was the first one available to come give an estimate of all the companies I contacted. He explained what he did and how that contrasted with the approaches that some of the other companies have. He followed up several days later and I explained that we were still waiting to have a couple other people come give estimates. Scott's recommendation was the least expensive of the three companies who gave estimates and his treatment seemed the least invasive but sufficient for the type of wall (poured concrete) and the severity of the crack. When I told him we had decided to use him, he was able to come out the next day and do the repair. He was neat, cleaned up after himself, and explained the process as he did it. I was very happy with the end result. I would highly recommend him.

My first point of contact was with Scott's secretary. She was very polite a professional, a sharp contrast to their competitor's secretary. Scott came to my home and diagnosed the problem after listening to me describe the symptoms. He came back the next day and made the repairs as he said he would. He is super professional and does quality work. I would recommend him to anyone that needs basement waterproofing/foundation repair.

it went very well, he was so honest that he left our house without a job to do on our house, which three others had given us quotes to fix the grade to foundation. which wouldn't solved the issue. He discovered that the floors had black mold. Very grateful that he found the issue!

Scott was very helpful, professional, courteous, and responsive. He came out for the scheduled estimate and gave me plenty of information when diagnosing my basement leak. We decided to move forward with the injections. He came out on the day he said he would, performed the injections quickly and cleaned up very well. Highly recommended company!

I called and left a message in the morning and he got back to me the same day. Our concrete block basement is leaking and he referred us to someone that was qualified to do the work that we needed. He was very kind, informative and thoughtful about the whole thing.

She cam the same day I called, was professional and inspected my roof drain which disconnected from my gutter drainage system which was dumping water against my basement wall.

After the appointment was made he called to slightly adjust the scheduled time. The day of the appointment he arrived on-time. Scott came in and inspected the signs of leakage in my basement. He suspected that there were two leaks caused by cracks in the poured concrete foundation. He cut two small sections out of the wall to verify this. Sure enough, both locations had cracks. He was able to adjust his schedule to take care of them immediately. He cut open the wall to expose the cracks, and then used his epoxy and closed-cell foam system to seal them. He was very professional and cleaned up after completing the work.

Prompt, courteous, reliable, excellent follow through. Scott removed drywall and wall studs to gain access to cracks, and not only fixed the cracks, but went above and beyond and sealed foundation to bottom of window frame to prevent future problems. Excellent service and very thorough. Highly recommend.

Scott was professional and knowledgeable, he was able to determine the root of our issue and took the time to ensure we had looked at all of the factors involved from the heavy rains that had caused our flooding. We would definitely call Scott again if there is another issue.