Surroundings By Natureworks+

THEY DID A BEAUTIFUL JOB ON THIS RATHER LARGE (APPRX. 35'' X 15'') BRICK/PAVER PATIO. INTERACTION WAS CASUALLY PROFESSIONAL FROM START TO FINISH AND THEY WERE ALWAYS RESPONSIVE TO MY QUESTIONS AND CONCERNS. THE PROJECT WAS CONSTRUCTED IN A RELATIVELY ENCLOSED REAR AREA THAT WAS PREVIOUSLY LAWN. SOME DRAINGAGE ISSUES AROSE DURING THE PROCESS WHICH THEY DEALT WITH EXPERTLY. ACCESS TO THE AREA WAS LIMITED AND RATHER TIGHT, BUT THEY WORKED AROUND IT. I FELT THE COST WAS QUITE REASONABLE FOR THE SIZE OF THE JOB. I''M SURE GLAD I DIDN''T TRY TO TACKLE THIS ONE MYSELF. A PREVIOUSLY SMALL, BANAL LAWNSPACE NOW LOOKS LIKE A CLASSIC BRICK COURTYARD. VERY HIGHLY RECOMMENDED.

PROFESSIONALS TO WORK WITH. DESIGNED AND INSTALLED A UNIQUE DECK THAT WAS BOTH FUNCTIONAL AND ATTRACTIVE. QUALITY WORKMANSHIP THROUGHOUT.

THEY WERE VERY ACCOMMODATING AND WHEN SOME PLANTS AND TREES DIDNT MAKE IT, THEY REPLACED THEM RIGHT AWAY.

RANDY IS WONDERFUL TO WORK WITH. HE ALWAYS ANSWERS HIS CALLS AND IF SOMETHING IS NOT QUITE RIGHT, CHEERFULLY CORRECTS IT. HE IS KNOWLEDGEABLE AND OFFERS HELP WITH THE PLANTS HIS COMPANY PLANTS. VERY GOOD GROUP TO WORK WITH.

SCHEDULING AND CONTACTS WERE SLOW. THE SUB CONTRACTOR DID THE BALCONY WORK - IT WAS ACCEPTABLE FROM A UTILITARIAN STANDPOINT, AFTER SEVERAL ADJUSTMENTS FOR ERRORS IN THE SHOP, BUT HAS GAPS WHERE THE FRAMING WORK DOESN?T QUITE FIT. NOT A QUALITY JOB. NOT WORTH THE PRICE. WE CONTACTED THE REP WHO GOT BACK TO US AFTER A DELAY AND HE SAID HE WANTED TO MAKE IT RIGHT AND THAT THE SUB WOULD CONTACT US. AFTER ANOTHER DELAY THE SUB CALLED AND PROMISED TO COME BY THE MORNING OF 3/2/02 BEFORE NOON TO LOOK AT THE PROJECT. WE TOLD HIM WE HAD ERRANDS TO RUN AFTER NOON. HE SAID HE?D BE THERE. HE DID NOT CALL OR APPEAR IN THE MORNING AND WE LEFT TO DO ERRANDS AT 1:45. HE HAD NOT CALLED US BY 6:35 THIS EVENING. WE GIVE UP ON THIS COMPANY.

SCHEDULING/CONTACTS WERE SLOW. REP INSTRUCTED THAT THE DRAPERY HARDWARE WAS TO COME DOWN/SUB PUT UP THE MOLDING IN THE MASTER BEDROOM WITHOUT REMOVING DRAPERY HARDWARE, CHOPPING OUT MOLDING AROUND HARDWARE. BECAUSE THE OLD DRAPES WOULD COVER THIS, WE PLAN TO MOVE IN TWO YEARS, AND WE FELT SORRY FOR THE SUB WHO APPEARED TO BE IN OVER HIS HEAD, WE PAID FOR THE WORK. LATER, WHEN WALLS PAINTED CONTRASTING COLOR, WE COULD SEE THE MOLDING MORE SHARPLY AND SAW HE USED SHORT PIECES ON A LONG WALL AND MOLDING AND CEILING LINE WAS CROOKED. NOT A QUALITY OR ATTRACTIVE JOB. NOT WORTH THE PRICE. REP SAID HE WANTED TO MAKE IT RIGHT. AFTER ANOTHER DELAY SUB PROMISED TO COME BY 3/2/02 BEFORE NOON. WE TOLD HIM WE HAD ERRANDS TO RUN AFTER NOON. DURING THIS CALL, HE SAID OUR CEILING WAS CROOKED AND THAT WAS THE PROBLEM. WE DID NOT HEAR FROM SUB IN A.M. AND LEFT TO DO ERRANDS AT 1:45. HE NEVER CALLED. WE WOULD NEVER USE THIS COMPANY AGAIN.

FIRST, THEY FORGOT THEIR FIRST APPOINTMENT TO COME OUT AND GIVE ME AN ESTIMATE. THEN AFTER I CALLED THEM TO GET IT RESCHEDULE THEY CANCELLED THE SECOND APPOINTMENT. STILL DONT HAVE AN ESTIMATE FROM THEM.

WORK WAS NOT DONE TO SATISFACTION. DID NOT DO A COMPLETE DESIGN. THEY ROTOTILLED AND I HAVE SLOPES. DID NOT GRADE GROUND PROPERLY.

SERVICE PROVIDER NEVER CALLED BACK.

ONLY COMPLAINT IS THAT I HAVENT YET RECEIVED A COMPUTER PRINTOUT "PLANT CARE" INSTRUCTIONS AS PROMISED.

WE HAD TAKEN BIDS FROM 3 DECK/PORCH CONTRACTORS, AND FELT THAT, EVEN THOUGH THE ESTIMATE FROM HANDYWORKS WAS THE HIGHEST OF THE 3, THE QUALITY AND WORKMANSHIP WOULD BE WELL WORTH THE EXTRA MONEY. AND WE WERE RIGHT. THE CARPENTERS DID AN OUTSTANDING JOB, MAKING IT VERY ATTRACTIVE FOR A LARGE BUT SIMPLE DECK. THEY WERE IN AND OUT OF HERE IN LESS THAN A WEEK, WHICH REALLY IMPRESSED US. AND, THEY WERE KIND ENOUGH TO FINISH OFF A COUPLE OF INCOMPLETE CONSTRUCTION ITEMS (WE HAD A REMODEL CONTRACTOR WHO DITCHED US . . . THAT WILL BE ANOTHER REPORT IN ITSELF) AT NO EXTRA CHARGE. CAN''T WAIT TO USE THE DECK THIS SPRING!

DID NOT FOLLOW THROUGH. DELAYED WORK.

HE WAS VERY WILLING TO WORK WITH THE MEMBERS SCHEDULE. VERY GOOD WORK

THE OVERALL QUALITY OF THE WORK WAS EXCELLENT!

A COUPLE OF ITEMS WERE UNFINISHED, BUT A PHONE CALL HAD SOMEONE OUT THE NEXT DAY TO COMPLETE THE ITEMS. GOOD PEOPLE TO DEAL WITH.

TIME WAS SET FOR APPOINTMENT. COMPANY CALLED AND ASKED TO RESCHEDULED. TOLD MEMBER THEY WOULD CALL LATER TO MAKE THE APPOINTMENT BUT NEVER CALLED BACK.

RANDY SORRELL IS A PLEASURE TO WORK WITH. I WAS NOT AS HAPPY WITH THE TREE TRIMMING AS I WAS WITH THE LANDSCAPE WORK. ANY LACK OF PERFORMANCE ON THEIR PART WAS BECAUSE OF MY LACK OF COMMUNICATION OF MY EXPECTATIONS. I WOULD HIGHLY RECOMMEND THEM.

GREAT WORK! MY WHOLE BLOCK IS IMPRESSED WITH THE WORK THAT WAS DONE. MAKES A HUGE DIFFERENCE IN THE APPEARANCE OF MY HOME. VERY POLITE, CLEAN, PUNCTUAL!

BEST PRESENTATION ON HOW TO SATISFY ONES NEEDS. BEST PRICE OFFERED. QUALITY OF WORK OUTSTANDING.

THEY HAVE USED SEVERAL TIME. THEY ARE A PLEASE TO WORK WITH HIGHLY RECOMMEND!

HAVE CREATIVE AND INNOVATIVE IDEAS FOR LANDSCAPING. OWNER (RANDY) IS GREAT TO WORK WITH. HE FOLLOWS UP AND WORKS TO MAKE YOU HAPPY.

DID A POOR JOB OF REGRADING. LEFT MANY DIPS AND SWELLS. STATED THEY WOULD COME BACK AND ROLL IT OUT, BUT DIDN'T. SAID THEY WERE GOING TO DO OTHER THINGS AND NEVER FOLLOWED THROUGH. VERY EXPENSIVE FOR WORK DONE. DEAD TREES BEING REPLACED.

EVERYTIME WE CALLED WE HAD TO LEAVE A MESSAGE WHICH SOMETIMES CAUSED DELAYS BUT NO REAL PROBLEMS ESPECIALLY COMPARED WITH OTHER COMPANIES.

I WAS VERY PLEASED WITH THE RESPONSIVENESS OF THIS COMPANY. THEY HAD BETTER FOLLOW THROUGH THAN THE OTHER COMPANIES I EXPLORED. AFTER I AWARDED THEM THE JOB, THIS COMPANY SEEMED TO BE EVEN MORE EXCITED ABOUT THE WORK. THEY HAD A GREAT CREW AND MADE ME FEEL LIKE MY JOB WAS THE MOST IMPORTANT PROJECT THEY HAD GOING. EVERYTHING THEY DID WAS PERFECT.

WAY OVER PRICED AND WOULD NOT RECCOMMEND TO ANYONE. THEY HAD TO COME BACK OUT TO BETTER CLEAN THE AREA. THEY LEFT ROOTS AND OLD TARP FROM PREVIOUS BED STILL IN THE GROUND. THIS WAS THE BIGGEST WASTE OF MONEY I EVER SPENT.