Steve Rupp - Real Estate Agent

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it went very well.

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We still receive a newsletter from them and try to be very professional about what they do. The cost was based off a percentage of the selling price. They were very detailed in their work and we appreciated them be actively involved in buying our home. They advised us on negotiating the sale price. I had no problem contacting when I needed.

The service went great. He was very personable and gave great advice. He constantly keeps in touch and still does to this day. It was very easy to reach him when I needed and he responded quickly.

He sends us material on different kinds of homes we are looking for. We have been working with him on the search since September 2014. Steve is very thorough and listens to what you have to say. He has great suggestion for alternatives if you are not finding what you need. It is very easy to contact him and he responds right away to email or cell phone.

We relocated from the Chicago area to the Indianapolis area for family and work reasons. Steve Rupp and his family have been good friends of our family for decades and Steve has previously served as realtor for other transactions for our family. There was really no other option - he is the best. Steve was able to advise us on all aspects of the area real estate market and aspects of family life and community in our area of interest. We actually had conversations with Steve for several years leading up to our actual relocation, and he gladly set aside time to answer our questions and help us. We even used Steve as a trusted advisor for the sale of our home when we were evaluating listing agents and their marketing approaches, and his advice was always specific, detailed, and helpful. For our purchase, Steve consistently went above and beyond our expectations at all stages. Despite his being a busy realtor, we always felt like he was giving us his full attention throughout the process. We are very detail oriented and we are very risk-conscious and Steve is the master of the details, a relationship which worked very well. Steve also has a team of top professionals for mortgage lending and home inspection to make the entire process go smoothly. We would gladly recommend him to anyone needing to buy or sell a home. Thanks again Steve!

Steve did a good job as a buyer's agent. He's probably more knowledgable about the Carmel market (which wasn't our market) than other Indy areas, so you are in especially good hands if that's where you are looking.

The service turned out very well. The Rupp's are very good people. We have been friends with them since grade school. They are great to work with. They are very thorough and good at what they do.

The service was great. They are very thorough as well.

Steve Rupp is without a doubt, one of the best real estate professionals you can hope to find. I had to have major repair, update, cleaning in preparation for the sale of a condo that was 1800 miles from where i lived. Steve was invaluable through all of this and sold the condo in a very short amount of time. You cant find a better realtor, thanks Steve!

My wife and I started our relocation to the Indy area with another agent. In short the other agent did little for us and barely ever responded to our requests. We always wondered if she was listening to us .... Then we were referred to Steve and what a difference ! Working from out of state, most of our initial meetings were handled over the phone. He was very polite, professional and never rushed. After the first two calls we felt strongly that Steve understood our family and our needs very well. In fact , he later sent us a 3 page "summary" to confirm our needs and tastes in house, to make sure he got it right. We were shocked.... He listened to every single detail we told him and understood it perfectly! Being very picky buyers, I imagine we could be very challenging clients for a real estate agent... Instead of the standard comment like "you'll never find a home that has everything you want", Steve worked his tail off to find us the homes that met our requirements. He was always there for our million questions and not once did it take him more than a few hours to get back to us. Almost every evening, we could count on a daily update call from him, after he was done tucking his kids in for the night. After we found our dream house, Steve was very detailed in helping us understand the values in the neighborhood and went beyond the call to aid us in determining our offer price. Despite the sellers being out of state, their agent being out of town at a convention and us being out of state as well, Steve did a great job coordinating the negotiation process and it went very smoothly. Some of the items uncovered during our inspection were major. We felt very strongly about a few of them as did the sellers. Steve was diplomatic in the way he handled the final negotiations and found middle ground that was good for both parties. We were very happy about the outcomes and the fashion in which it was handled. Amidst the stress of packing and preparing for the move, we got several helpful reminders from Steve. We even got a package from him in the mail with a bag of popcorn, so we could take a break and relax for a minute ! He was very proactive about coordinating with our Mortgage Broker and making sure all the details were coming together as needed. The week before closing, Steve was out on vacation with his family. He made us aware of this early on and made sure we had all the contact info for the agents that would be there for us in his absence. But, of course, everything went to h*** that week, because of our Mortgage Banker. Although Steve had put two other people in charge of our file for the week, he still personally handled everything (from the beach) and helped us get back on track. Without going into alot of detail this was the most challenging home buying process I have ever been through, and we would have never made it if it weren't for Steve. In fact, working with Steve was the most pleasant part of the move. After closing, he presented us with a gift basket including all sorts of goodies that helped make this house full of boxes feel like our home. In the days past we receive regular phone calls to make sure everything is going okay and offers of help. I know that whatever we need that Steve would be there for us in a second, even though the deal is closed. In summary, the level of attention that Steve gave us made us feel like we were his only and most important client. He was very responsive and worked hard for us. I don't think that we would have been able to do it without him and certainly would recommend him to anyone. I tend to be the eternal pessimist of our family and can find improvement anywhere.... My only advice to Steve is to include more of his wife's homemade jams and jellys in the gift basket !

I relocated out of state for employment, and hired Steve as a seller's agent to help me sell my home. I know Steve and the Rupp family from my school years, and despite not using his services in the past, thought I would give him an opportunity. I am SO sorry I did, and will not/cannot recommend Steve to anyone in good faith. Steve is an eloquent talker and will pump you up to get your business, and he even throws in quite a few trinkets during the relationship, but his attention to detail, his bedside manners, and his cockiness become quite apparent in no time. My experience with Steve involved inaccurate and misleading marketing materials that I (as the client) was not allowed to review ahead of time (before they were left in my home), Steve telling me numerous times of all the things he would not do as my agent, Steve's administrative staff not contacting me with correct e-mail address, and Steve being absent at closing, and not paying adequate attention to detail in closing documents, thus causing the title company on day of closing to redo the HUD I Settlement Statement because Steve missed their errors on his review, as he was more concerned about leaving town for vacation than ensuring all ducks in row for his paying client. I also had to endure several insulting comments from Steve such as "I have clients with a lot more stuff than you", "I don't need the commission from your home sale", and his failure to remove the "sold" sign in timely manner from my property due to fact that I wished to allow for additional showings and additional (potential) offers before closing. My friends and family, who I enlisted to check on home during my absence (because Steve and his staff would not do so) were defacto babysitters of Steve, who gave impression of wanting to do his own thing during home sale process, despite my (client) wishes. Even in high school, Steve displayed attitude that he thought he was better than everyone else, and that attitude is still painfully present. He has not matured in my opinion, and while he might have been raised with silver spoon in his mouth, he is no better than others and should treat others with respect if he wishes to earn client trust and future business. He has failed to earn my trust and respect, and I will not recommend Steve to anyone going forward. His perception that he is a cut above, and better than all others does not impress and in fact turns me off, and I would not in good faith want anyone else to feel or experience the things I have been through as Steve's client. Good bye, and good riddance!

He’s a really good realtor. I’m referring him out to other people. I would use him again in a heartbeat. He’s very informative. I never had to ask questions because he’d always anticipated. He has something like a folder that he gives to people that tells them about things to think about if they’re buying a house. He’s very informative and he’s good about letting you know about all the processes involved. He’s just great and a good person. He’s a hard worker.

We were referred to Steve by a co-worker to hire Steve as our buying agent. We were moving from another State. Steve was very thorough and is a wealth of knowledge, which was very refreshing, Steve worked with us, getting to know what we like and dislike. We scheduled over 20 showings in one day. We had two more outings with several showings in each outing. As we got to know Steve we could see that he truly cares about those he helps and the effort he puts behind it really shows. To say he exceeded our expectations is not saying enough. Back to the showings; we had scheduled showings in areas and with builders we were not familiar with. Steve took the time to show us these properties and point out flaws or short cuts some builders would take; doing so even if it meant less money for him. He truly is a professional!