Security Home Inspections

I WAS OVERALL PLEASED WITH THEIR SERVICE, HOWEVER, THEY SAID THEY WOULD BE BACK ON WEDNESDAY TO PICK UP THE CANISTERS. NO ONE SHOWED UP OR CALLED ME THAT DAY. IT TOOK 2 DAYS OF ME TRYING TO GET A HOLD OF THEM TO GET THEM TO COME OUT WHICH WAS VERY FRUSTRATING.

THEY FOUND ISSUES THAT LED US TO ORDER A MOLD INSPECTION. THEY HELPED US AVOID PROBLEMS. THEY WERE VERY COMPLETE, & AS WE REVIEW OTHER HOMES FOR POTENTIAL PURCHASE, WE'LL TURN TO THE COMPANY AGAIN.

QUICKLY SCHEDULED AN APPOINTMENT AT THE TIME I NEEDED. PROVIDED USEFUL INFORMATION ABOUT HOME MAINTENANCE ABOVE AND BEYOND WHAT WAS REQUIRED IN A BASIC INSPECTION. PROVIDED THE REPORT WITHIN TWO DAYS IN EMAIL FORMAT WITH SUPPORTING DIGITAL PICTURES IN AN EASILY UNDERSTANDABLE FORMAT.

A VERY PROFESSIONAL COMPANY FROM START TO FINISH. THE OFFICE STAFF IS KNOWLEDGEABLE AND FLEXIBLE IN SCHEDULING, IN ADDITION TO BEING FRIENDLY AND HELPFUL. BRETT DID OUR INSPECTION AND WAS EARLY FOR THE APPOINTMENT, VERY THOROUGH IN BOTH HIS EXAMINATION AND HIS EXPLANATION OF THE SYSTEMS AND ANY CONCERNS HE MIGHT HAVE NOTED. HE WELCOMED ANY QUESTIONS AND ENCOURAGED PARTICIPATION OF THE CLIENT, ALL DONE WITH GOOD HUMOR TO MAKE THE 5 HOURS PASS QUICKLY. THE REPORT WAS RECEIVED WITHIN 24 HOURS AND WAS EASY TO READ AND UNDERSTAND, BUT BRETT WAS AVAILABLE AFTER THE INSPECTION TO CLARIFY IN GREATER DETAIL SOME CONCERNS. RECOMMENDATIONS THAT WERE NOTED WERE OF GREAT HELP IN NEGOTIATIONS AND IN DECISION MAKING. A VERY POSITIVE EXPERIENCE!

KEITH FILIPOW DID AN OUTSTANDING JOB ON INSPECTING OUR HOUSE. HE EXPLAINED EVERY DETAIL THAT HE FOUND, DIDN'T RECOMMEND THAT EVERYTHING HAD TO BE REPLACED BY ORIGINAL OWNER. GAVE ME GOOD EXPLANATIONS ABOUT WHY THINGS LOOKED THE WAY THEY DID, AND HOW TO PREVENT PROBLEMS. SPENT SEVERAL HOURS AT OUR HOUSE. HE WAS FAIR AND MADE OUR BUYING EXPERIENCE EASIER.

VERY POSITIVE EXPERIENCE. WARREN GOT STUCK IN TRAFFIC AND CALLED TO LET ME KNOW HE'D BE A FEW MINUTES LATE. HE WAS VERY PATIENT WITH ALL MY FIRST-TIME HOME BUYER QUESTIONS AND EXPLAINED TO ME THE THINGS HE FOUND AS HE WENT ALONG. I WOULD HIGHLY RECOMMEND THIS COMPANY.

THE INSPECTOR DID A VERY THOROUGH AND COMPREHENSIVE JOB. AFTER HE WAS DONE, HE REVIEWED HIS INSPECTION WITH ME AND EXPLAINED HIS FINDINGS. HE ALSO TOOK TIME DURING THE INSPECTION TO POINT OUT VARIOUS CONCERNS. VERY PROFESSIONAL.

AFTER INSPECTION, I FOUND WATER UNDERNEATH THE KITCHEN SINK BELOW THE FLOOR AND HIRED ANOTHER INSPECTOR TO LOOK AT THE CONDO. AFTER INVESTIGATING THE CRAWL SPACE, A SERIOUS LEAK WAS DISCOVERED WHICH HAD ROTTED THE WOOD AND DAMAGED THE PIPING. NEW INSPECTORS COULD NOT UNDERSTAND HOW ANOTHER INSPECTOR COULD HAVE MISSED THIS PROBLEM AND THAT IMMEDIATE REPAIRS ARE NECESSARY.

THIS IS THE SECOND TIME USING SECURITY HOME INSPECTIONS, AND BOTH TIMES WE HAVE BEEN VERY PLEASED. BRETT WAS OUR INSPECTOR. HE ARRIVED ON TIME, AND DID A VERY COMPLETE HOME INSPECTION. THE HOUSE WAS IN VERY GOOD CONDITION, BUT BRETT FULLY EXPLAINED ALL OF THE MINOR ISSUES HE FOUND. HE SEEMED MORE THAN COMFORTABLE INSPECTING THE OLDER HOME (1920'S), AND WAS WELL TRAINED IN WHAT TO LOOK FOR IN A HOUSE OF THAT AGE. THEIR FINAL REPORTS WERE DELIVERED IN A VERY TIMELY FASHION, AND ARE VERY COMPLETE WITH PHOTOS AND DESCRIPTIONS OF THE ISSUES FOUND. I AM VERY PLEASED AND WOULD USE THEM AGAIN. THEY LIKELY ARE NOT THE CHEAPEST INSPECTOR IN TOWN, BUT WITH THE MONEY YOU SPEND ON A HOUSE, IT'S WORTH THE PRICE TO GET THE BEST INSPECTION.

WE COULD NOT HAVE FOUND A MORE PLEASANT, OR MORE INFORMATIVE INSPECTOR THAN BRETT PARTLOW, WITH SECURITY HOME INSPECTIONS. MY WIFE AND I WERE FIRST TIME HOME BUYERS AND ADMITTEDLY HAD A TON OF UNKNOWNS AND QUESTIONS WHEN IT COMES TO ''WHAT TO LOOK FOR''. BRETT NOT ONLY THOROUGHLY ANSWERED EVERY ONE OF OUR QUESTIONS, BUT DID SO IN A MANNER THAT MADE US FEEL LIKE HIS FIRST CUSTOMERS. SECURITY EMAILED THE FULL REPORT TO MY WIFE AND I, AND ALSO OUR REALTOR, THE NEXT BUSINESS DAY. WE THEN RECEIVED A HARD COPY OF THE 15 PAGE REPORT IN THE MAIL TWO DAYS LATER. THE REPORT WAS CLEAR, DESCRIPTIVE WHERE NEEDED, AND ACCOMPANIED BY COLOR PHOTOS OF POTENTIAL PROBLEM AREAS. I CAN NOT RECOMMEND THEM ENOUGH.

THEY CAME OUT PROMPTLY AFTER MY CALL AND INSPECTED MY ROOF FOR DAMAGE FROM THE RECENT HAIL STORM. MY INSURANCE COMPANY ADJUSTER HAD INSPECTED THE ROOF AND FOUND DAMAGE TO THE AIR VENTS, ROOF FAN, GUTTER HELMETS, AWNINGS BUT SAID HE FOUND NO DAMAGE TO THE SHINGLES. I FOUND THAT EXPLANATION NOT REASONABLE SO HIRED SECURITY HOME INSPECTION TO PROVIDE AN UNBIASED EVALUATION. THEY FOUND DAMAGE TO THE SHINGLES ON THE ROOF, IN ADDITION TO THE ITEMS THE INSURANCE ADJUSTER HAD FOUND. I WAS WELL SATISFIED WITH THE SERVICE PROVIDED BY SECURITY HOME INSPECTION.

WHEN I CALLED WITH CONCERNS ABOUT THE ROOF INSPECTION, MR. THORNBERRY WAS VERY PROFESSIONAL AND PROMPTLY OFFERED TO HAVE THE ROOF REINSPECTED. THE SECOND INSPECTOR, MR. GERMAIN, WAS VERY CORDIAL AND OFFERED EXPLANATIONS AS TO WHY SOME PARTS OF THE ROOF WERE FLEXIBLE. HIS EXPLANATIONS SEEMED RELIABLE; THEREFORE WE HAD REPAIRS DONE THAT SECURITY HOME INSPECTIONS RECOMMENDED ON THE FIRST INSPECTION.

EXCELLENT EXPERIENCE! KEITH, THE INSPECTOR, WAS VERY, VERY THOROUGH AND PRECISE. HE EXPLAINED DIFFERENT ASPECTS OF THE HOME AND MECHANICAL EQUIPMENT, AND ANSWERED ALL OF OUR QUESTIONS. HE INSPECTED AN 80 YEAR OLD HOUSE, AND WAS TRAINED ON ITS NUANCES. WE WERE CONCERNED ABOUT SOME STRUCTURAL PROBLEMS, AND HE SPENT EXTRA TIME WITH US TO DISCUSS REMEDIATION. WHEN WE CALLED HIM WITH A QUESTION REGARDING THE INSPECTION REPORT, HE CALLED US BACK IMMEDIATELY. HE WAS VERY PROFESSIONAL AND KNOWLEDGEABLE, AND WE WOULD RECOMMEND HIM TO ANYONE (EXCEPT THE BUYERS OF OUR HOUSE!)

KEITH WAS EXTREMELY THOROUGH, PROFESSIONAL, SERIOUS, AND TAUGHT US ALL A LOT ABOUT THE CARE AND UPKEEP OF THIS HOUSE. HE REALLY HELPED US SORT THROUGH THE ISSUES ONE BY ONE, AND WAS EXTREMELY PATIENT WITH ALL OF OUR QUESTIONS. HE NEVER SEEMED IN A HURRY. HE CAME OUT FOR A RE-INSPECTION ON SHORT NOTICE, TO CHECK ON THE REPAIRS - AND IT'S A GOOD THING! HE FOUND A FEW THAT WERE NOT CORRECT. WE APPRECIATE KEITH'S COMPETENCE AND PROFESSIONALISM!

JOB 1: STEVE SIMMONS WAS ON TIME, TOOK TIME TO EXPLAIN EVERY STEP OF THE INSPECTION. HE ALSO OFFERED SUGGESTIONS IN TERMS OF MAINTENANCE. INSPECTION WAS VERY THOROUGH AND PROFESSIONAL, BOTH IN TERMS OF STRUCTURAL ISSUES AND APPLIANCE SYSTEMS. HE ALSO DID A WALK THROUGH INSPECTION OF THE ROOF. JOB 2: PROFESSIONAL AND DETAILED WRITTEN RESPONSE.

JOB 1: STEVE SIMMONS WAS ON TIME, TOOK TIME TO EXPLAIN EVERY STEP OF THE INSPECTION. HE ALSO OFFERED SUGGESTIONS IN TERMS OF MAINTENANCE. INSPECTION WAS VERY THOROUGH AND PROFESSIONAL, BOTH IN TERMS OF STRUCTURAL ISSUES AND APPLIANCE SYSTEMS. HE ALSO DID A WALK THROUGH INSPECTION OF THE ROOF. JOB 2: PROFESSIONAL AND DETAILED WRITTEN RESPONSE.

NEW HOME BUILT, CALLED SECURITY BASED ON RECOMMENDATION FROM A FRIEND. TOP NOTCH WORK. VERY DETAILED AND PROFESSIONAL. POINTED OUT MANY THINGS WE WOULD HAVE MISSED ON OUR OWN. BUILDER EVEN SAID HE ''ENJOYED'' WORKING WITH THIS COMPANY. TIMELY IN PAPER WORK AND FOLLOW UP.

VERY POLITE, ARRIVED ON TIME, AND VERY THOROUGH. THE REPORT WAS EMAILED TO THE REALTOR, AS WELL AS MYSELF, THE NEXT DAY. I ALSO RECEIVED A REPORT IN THE MAIL. WONDERFUL; A+ VERY, VERY PLEASED. WOULD RECOMMEND IN A HEART BEAT. PLEASE USE THIS COMPANY IF YOU WANT AN HONEST UP FRONT OPINION.

THE WOMAN WHO SET UP THE APPOINTMENT WAS OUTGOING, HELPFUL, AND EFFICIENT. SHE PROVIDED THE INSPECTORS NAME AND COST ONCE WE HAD ESTABLISHED THE DATE FOR INSPECTION. THE INSPECTOR WAS PUNCTUAL (ALL EQUIPMENT WAS SET UP WHEN WE ARRIVED), INFORMATIVE, THOROUGH, AND PROFESSIONAL. HE PUT US AT EASE, LISTENED TO OUR CONCERNS, AND DID A GREAT JOB TAKING THE TIME TO EDUCATE US BY EXPLAINING THE ENTIRE PROCEDURE, EQUIPMENT, AND RESULTS. HE WAS WONDERFUL. WHEN THE SELLER HAD QUESTIONS ABOUT THE INSPECTION THE COMPANY CAME BACK AT NO CHARGE FOR A FOLLOW-UP THUS DEMONSTRATING THAT THEY STAND BEHIND AND GUARANTEE THEIR WORK.

JOB 1: METICULOUS, EDUCATIONAL, THOROUGH, KNOWLEDGEABLE, AND COURTEOUS, I LEARNED MUCH AND WAS IMPRESSED. A COMFORTING FEELING KNOWING THAT MY NEW HOME RECEIVED A VERY CRITICAL EXAM. THIS COMPANY RESPONDED QUICKLY AND POSITIVELY TO A SUDDEN SCHEDULE CHANGE WHICH MOVED UP THE INSPECTION DATE SEVERAL WEEKS. THEY WERE ACCOMMODATING. I'D RECOMMEND THEM ANYTIME. JOB 2: PHIL THORNBERRY AND SECURITY HOME INSPECTIONS RATES AT THE TOP OF MY ''GOOD GUYS'' LIST. PROMPT, RELIABLE, COURTEOUS, AND PATIENT (EXPLAINING TO ME THE BUILDING CODES AND CRITERIA), I CAN RELY UPON THE COMPLETENESS OF THE INSPECTION.

THEY WENT ABOVE AND BEYOND THE CALL OF DUTY.

SECURITY PERFORMED AN INSPECTION OF THE HOME WE HAD CONTRACTED TO PURCHASE. THE INSPECTION WAS PERFORMED PROMPTLY, BUT WAS VERY INSUFFICIENT IN OUR MINDS. ONE QUARTER TO ONE-HALF INCH OPEN GAPS BETWEEN THE WALL AND ELECTRICAL OUTLET COVERS, AS WELL AS OUTLET BOXES PROTRUDING AN EQUAL DISTANCE FROM THE WALL, WERE DISMISSED AS ''COSMETIC'' ISSUES, EVEN AFTER WE QUESTIONED WHETHER THEY MET CODE AND EXPLAINED WE HAD A 4 YEAR OLD CHILD WHO COULD BE ELECTROCUTED. THEY COMPLETELY MISSED A NON-WORKING OUTLET ON THE FIRST FLOOR THAT WOULD NOW REQUIRE RIPPING UP THE BASEMENT CEILING TO REPAIR. THEY ALSO IGNORED IMPORTANT PLUMBING ISSUES SUCH AS WATER SUPPLY SHUT-OFFS TO MAJOR FIXTURES -- WHICH TURNED OUT TO BE COMPLETELY STRIPPED AND NON-FUNCTIONAL. THEIR EXPLANATION FOR DOING SO WAS THAT ''IN OLD HOUSES, IF WE TURN THE VALVES THEY MIGHT START LEAKING.'' TO DATE WE AND OUR REALTOR HAVE EXPENDED MORE THAN $800 TO REPAIR ITEMS SECURITY SHOULD HAVE CAUGHT IN A COMPREHENSIVE INSPECTION.

EXCELLENT JOB AND VERY PROFESSIONAL REPORT TO US THE NEXT DAY INCLUDING PHOTOGRAPHS.

MY WIFE AND I ARE FIRST-TIME HOME BUYERS. WE WERE UNDER THE IMPRESSION THAT OUR BROKER WOULD SET UP THE INSPECTION, BUT DIDN'T. BECAUSE OF THE CHRISTMAS HOLIDAY, WE WERE AT DAY 15 BEFORE WE WERE LEGALLY BOUND TO OUR OFFER. WE NEEDED AN INSPECTOR ... IMMEDIATELY. NOT ONLY WAS SECURITY ABLE TO DO THE INSPECTION SAME DAY, THEY E-MAILED THE REPORT AS A PDF WITH PHOTOS THAT AFTERNOON! ALTHOUGH I RECOGNIZE MY EMERGENCY IS NOT THEIR PROBLEM, THEY HELPED ME OUT OF A BIND. THE SELLER AGREED TO FIX THE MAJOR ITEMS ... SOMETHING THEY WOULD NOT HAVE HAD TO DO HAD THE 15-DAY DEADLINE EXPIRED. AND WHILE MY SITUATION IS NOT NORMAL, THEY UNDERSTOOD THE URGENCY AND CAME THROUGH. MY INSPECTOR, MIKE GERMAIN, DID NOT GET ANNOYED THAT I FOLLOWED HIM AROUND AS HE CONDUCTED THE INSPECTION. HE WAS PATIENT, EXPLAINING WHAT HE WAS DOING AND WHY IT WAS IMPORTANT. I WAS EARLY TO THE APPOINTMENT ... HE WAS EARLIER. I HIGHLY RECOMMEND SECURITY HOME INSPECTIONS IN GENERAL AND MIKE GERMAIN IN PARTICULAR.

BRET WAS ON TIME DID A VERY THOROUGH AND COMPLETE JOB. REPORT WAS DELIVERED AS PROMISED.