Robert Stevens Roofing

THEY LISTENED TO EVERY THING I HAD TO SAY. THEY DID THE WORK ON TIME, THEY WERE VERY GOOD AND MY ROOF DOESN'T LEAK ANYMORE.

WE RECEIVED PROMPT SERVICE IN SPITE OF BAD WEATHER. BIDDER WAS POLITE, TIMELY AND PROFESSIONAL.

TOOK 4 PHONE CALLS TO GET APPOINTMENT SCHEDULED. ROBERT IS VERY NICE. SECOND MOST EXPENSIVE ESTIMATE OUT OF 5 ROOFING ESTIMATES. WANTED TO REPLACE SHINGLES IN VALLEY. HOWEVER, THE CHIMNEY REPAIR PERSON THAT WE EVENTUALLY HIRED INSISTED THERE WAS NOTHING WRONG WITH THE ROOF ITSELF & IS GUARANTEEING THAT HIS CHIMNEY REPAIRS WILL SOLVE OUR PROBLEM.

EVERYTHING WAS GREAT!!!!! HE GAVE THE BEST PRICE. WONDERFUL TO WORK WITH. WORKED WELL WITH THE CREW.

THEY WERE VERY WONDERFUL AND DID AN OUTSTANDING JOB. I CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM.

DID A NICE JOB ON THE ROOF, HASN'T LEAKED YET AND DON'T SUSPECT IT WILL. THE BIGGEST PROBLEM WAS GETTING WORK DONE. ON SEVERAL OCCASIONS THE WORK WAS DELAYED. THEY KEPT SAYING IT WAS THE WEATHER, IT DIDN'T RAIN ON SOME OF THOSE DAYS. IT SEEMED TO ME MORE LIKE WHEN THEY COULD SQUEEZE IT IN. I THINK IT WAS A PRETTY SMALL JOB FOR THEM. THE OWNER IS VERY NICE, EASY TO WORK WITH AND I WOULD USE HIM AGAIN, BUT I WOULD PUSH TO GET HIM TO GIVE ME A MORE DEFINITIVE TIME TABLE.

KNOWLEDGEABLE OF PRODUCT, SENT US TO CONTRACTOR SHOWROOM TO PICK SHINGLES WE WANTED. (INSTEAD OF DECIDING FOR US). RESPONDED PROMPTLY, RETURNED ESTIMATE QUICKLY. THIS WAS OUR FIRST EXPERIENCE WITH ROOFING, AND MOSTLY WAS A PLEASANT ONE. WAS A LITTLE MESSY (SHINGLE GRAVEL IN THE ATTIC AND SOME STAPLES/NAILS AROUND). SKYLIGHTS ALREADY EXISTING, REPLACED WITH NEW ONES WE PROVIDED. OVERALL VERY GOOD.

VERY PROFESSIONAL AND GAVE A FAIR BID. WHEN I CALLED TO EXPLAIN THAT WE WOULD NOT BE USING THIS COMPANY BECAUSE THEY DID NOT DO THE GUTTER WORK HE WAS VERY KIND AND UNDERSTANDING-NOT AT ALL DEFENSIVE. I WOULD DEFINITELY CALL HIM AT ANY OTHER TIME AND RECOMMEND HIM!

AS WITH THE OTHER TWO PROJECTS STEVENS' DID (SEE OTHER REPORTS I HAVE ENTERED), WE WERE VERY HAPPY WITH THE WORK DONE. STEVENS AND HIS CREW WERE PUNCTUAL AND EASY TO WORK WITH. THE FINAL PRODUCT WAS EXCELLENT, AS WAS THE FINAL CLEAN-UP. I WOULD HIRE AGAIN FOR ANY ROOFING JOB.

THIS WAS A VERY GOOD COMPANY. THE EMPLOYEES WERE COURTEOUS AND EFFICIENT. THE MANAGEMENT MADE SURE EVERYTHING WENT AS DESIRED AND GAVE US NO PRESSURE FOR ANYTHING. CLEANUP WAS GOOD.

STEVENS WAS PROMPT ON GETTING ME AN ESTIMATE, WHICH WAS AN EXCELLENT QUOTE. SCHEDULED THAT SAME WEEK. WORKMEN WERE GREAT AT EXPLAINING WHAT THE PROBLEM WAS AND WHAT WAS NEEDED TO FIX PROBLEM. CLEANED UP GREAT!

HIS WORKMAN WERE VERY NICE AND WE WILL RECOMMEND THEM.

ROBERT'S COMPANY GAVE ME THE BEST PRICE OVER 5 COMPANIES. HE WAS POLITE, LET ME KNOW WHEN HE COULD DO THE WORK, AND THEN DID WHAT HE PROMISED. THEY DID THE WORK IN ONE DAY, AND DID EVEN MORE THAN WE AGREED UPON FOR NO EXTRA CHARGE. WE WERE MORE THAN HAPPY WITH THE RESULTS.

GETTING THROUGH THE LOGISTICS OF JUST GETTING THE QUOTE WAS MORE WORK THAN NECESSARY. I HAD TO HAVE AT LEAST 4 PHONE CALLS BETWEEN SCHEDULING AND THEN DISCUSSING THE SITUATION. I HAD TO GIVE MY CONTACT INFORMATION ON 2 DIFFERENT OCCASIONS, AND THE QUOTE WAS DELIVERED A WEEK AFTER IT WAS INITIALLY PROMISED. THE COMPANY DID NOT APPEAR TO BE ORGANIZED. I WAS VERY DISAPPOINTED IN THE LACK OF EFFORT TO DIAGNOSE THE PROBLEM AND HAVE NO CONFIDENCE THAT IF THIS COMPANY GOT THE JOB, THAT THE PROBLEM WOULD HAVE BEEN FIXED. I EXPLAINED THE PROBLEM OVER THE PHONE, AND THEY JUMPED TO WHAT THE RESOLUTION WOULD BE. THEY DID COME OUT AND TAKE A LOOK AT THE ROOF TO PREPARE THE QUOTE. THEY SAID IT LOOKED LIKE IT HAD BEEN FIXED ALREADY, BUT GAVE ME A QUOTE ANYWAY. THIS IS WHAT CONCERNED ME THE MOST, IF THEY SAID IT LOOKED LIKE IT HAD BEEN FIXED, THEN WHAT WORK WOULD THEY BE DOING? I DON'T THINK THEY SPENT ENOUGH TIME TO FIND THE PROBLEM, THEIR ESTIMATE AND DIAGNOSIS WAS FAR OFF FROM OTHERS.

I RECEIVED A PROMPT CALL IN THE MORNING FROM ROBERT EXPRESSING HIS CONCERN AND HIS REGRETS. THEY HAD TOO MANY JOBS TO EVEN CONSIDER COMING OUT. WE APPRECIATED HIS HONESTY AND HIS WILLINGNESS TO TURN AWAY WORK INSTEAD OF STRETCHING HIMSELF AND HIS CREWS TOO THIN.

COMPANY HAS A $200 MINIMUM FOR WORK TO BE PERFORMED. THE CHARGE INCURRED BY ME WAS ONLY FOR CUTTING THE ROOF AND PLACING THE ATTIC FAN, IT DID NOT INCLUDE THE ELECTRICIANS FEE FOR HOOKING UP THE ATTIC FAN.

GOOD OVERALL EXPERIENCE. I APPRECIATED THAT THEY RESPONDED QUICKLY, AND WERE ABLE TO BEGIN SHORTLY AFTER THAT. THEY INSTALLED A CHIMNEY CAP AT NO COST WHEN WE PURCHASED THE EQUIPMENT. THEY WERE VERY PROFESSIONAL.

THEY WENT BEYOND WHAT NORMAL ROOFING WOULD ENTAIL, WHICH WAS POWER WASHING MY DRIVEWAY (MY REQUEST, BUT NO HESITATION IN DOING SO) TO CLEAN OFF ALL THE DIRT CREATED DURING THE PROCESS.

ROBERT STEVENS WAS VERY PROFESSIONAL AND PROVIDED ME WITH A COMPETITIVE QUOTE. I DECIDED NOT TO HIRE THIS COMPANY SIMPLY BECAUSE THEY WERE SLOW IN RESPONDING TO MY CALLS.

ROBERT STEVENS PERFORMED THE TASKS OF A PRIME CONTRACTOR VERY WELL. HE SOLD THE JOB, OBTAINED THE SUB-CONTRACTOR, PROVIDED EXCELLENT COORDINATION BETWEEN THE SUB AND US. THIS WAS A RATHER COMPLICATED GUTTERING JOB REQUIRING TIMING COORDINATION FOR GUTTER REMOVAL, REPAIR OF FASCIAS, REPAINTING OF FASCIAS (BY ANOTHER CONTRACTOR), AND AFTER PAINTING WAS COMPLETE, INSTALLATION OF GUTTERS. AFTER INSTALLATION THERE WAS A MINOR PROBLEM WITH A LEAK. STEVENS ACTED PROMPTLY TO GET THE PROBLEM CURED. FOR THE SERVICES PROVIDED, THE AMOUNT PAID WAS MOST REASONABLE. THE N/A FOR JOB QUALITY IS BECAUSE THE WORK WAS DONE BY A SUB- CONTRACTOR. THE SUB IS BEING RATED UNDER HIS OWN COMPANY TITLE.

MR. ROB STEVENS KEPT IN CONSTANT COMMUNICATION. ALWAYS READY TO ANSWER QUESTIONS.

FIRST CLASS! 1. ONE OF THE BEST CONTRACTING EXPERIENCES. (I'M 76 YEARS OLD)! 2. ALL AGREED CONTRACT ITEMS WRITTEN AND ITEMIZED, SIGNED AND DATED. 3. REFERENCES (WORK SITES) DETAIL OF MATERIALS, WRITTEN WARRANTY AND GUARANTEE, LIEN WAIVER NOTARIZED, INSURANCE (BOTH LIAB & WORK COMP) CERTIFICATES FURNISHED AND MATERIAL SPECS. ALSO, HE MET CODE.

THEY DID THE WORK WHEN PROMISED AND DID IT WELL. THEY DID NOT REQUIRE PAYMENT IN ADVANCE OR AT TIME OF SERVICE. THE JOB WAS DONE WHILE I WAS AT WORK.

GOOD WORK OVERALL. MET ALL MY EXPECTATIONS, VERY RESPONSIVE, WAS PATIENT WHEN TEACHING ME ABOUT THE ROOFING PROCESS, MATERIAL SELECTIONS, AND OTHER ASPECTS OF THE PROJECT.

WONDERFUL EXPERIENCE, VERY IMPRESSED.