Robert Stevens Roofing

CHOSE BECAUSE OF ANGIE'S LIST AND THEY DID A SUCCESSFUL REPAIR FOR US LAST YEAR. ROBERT STEVENS EMAILED US OUR QUOTE, AND I WAS ABLE TO KEEP TRACK OF THE SCHEDULE VIA EMAIL - VERY CONVENIENT FOR ME. ALSO QUICK PHONE RESPONSE. CREW CAME A WEEK LATE BECAUSE OF RAIN. WHEN THEY DID COME, THE CREW STAYED ABOUT 12 HOURS THE FIRST DAY, THEN FINISHED IN ABOUT 3 HOURS THE SECOND DAY. ALL HISPANIC CREW, BUT SOMEONE ON SITE SPOKE ENGLISH. VERY HARDWORKING.

ROBERT STEVENS APPEARS TO BE VERY FRIENDLY AND AN HONEST PERSON. HIS ESTIMATE WAS REASONABLE. WE DECIDED TO GO WITH ANOTHER COMPANY ONLY BECAUSE THEY HAD ALREADY DONE REPAIR WORK FOR US, BUT WE JUST AS WELL COULD HAVE GONE WITH STEVENS.

THE OWNER OF THE COMPANY ARRIVED ON TIME AND WAS VERY PROFESSIONAL AND HELPFUL. HE PROVIDED A WRITTEN ESTIMATE THE FOLLOWING DAY. WE DECIDED TO GO WITH ANOTHER ROOFING COMPANY, HOWEVER, WHOSE BID CAME IN LOWER.

ROB AND HIS GROUP DID A GREAT JOB. FROM THE START THEY WERE GREAT TO WORK WITH. ROB ANSWERED ALL OF OUR QUESTIONS AND HIS CREW IMMEDIATELY HANDLED ANY PROBLEMS OR CONCERNS. I WOULD RECOMMEND THIS COMPANY TO OTHERS.

HE SAID HE WOULD DRAW UP THE ESTIMATE AND MAIL IT. HE SAID I SHOULD GET IT BY THURSDAY. I DIDN'T GET IT UNTIL MONDAY (COULD BE POST OFFICE). I FELT LIKE I WAS WASTING HIS TIME, I THOUGHT HE COULD HAVE SPOKE WITH ME MORE AND EXPLAINED WHAT HE THOUGHT NEEDED TO BE DONE. I DIDN'T EVEN KNOW WHEN HE LEFT MY HOME.

ROB AND HIS CREW WERE PROMPT AND PROFESSIONAL AND THEY CLEANED UP AFTER THE WORK VERY WELL. I WAS WELL SATISFIED WITH THE WORK THEY PERFORMED.

THIS COMPANY WAS GREAT! THE OWNER CAME OUT ONE MORNING BEFORE WE WENT TO WORK, GAVE US AN ESTIMATE, AND GOOD ADVICE ON WHAT NEEDED TO BE DONE. HE WAS EASY-GOING AND VERY KNOWLEDGEABLE ABOUT ROOFING. HE WORKED A LOT WITH US VIA E-MAIL WHICH WAS WONDERFUL. THE COMPANY DIDN'T ASK FOR ANY MONEY UP FRONT. THEY KEPT US INFORMED AND WENT ABOVE AND BEYOND TO FIND A CEDAR REPLACEMENT BOARD (THAT WAS HARD TO FIND) FOR OUR PORCH. THE CREW WORKED ABOUT 12 HOURS THE FIRST DAY TO GET THE ROOF DONE BEFORE RAIN CAME THAT EVENING. WE COULDN'T BELIEVE THEIR DEDICATION. THEY WERE JUST EASY TO WORK WITH AND DID A SUPER JOB AND THAT IS EXACTLY WHAT WE WANTED.

ROB IS VERY FRIENDLY & EASY TO WORK WITH. THIS COMPANY WAS WAY LOWER IN PRICE THAN THE OTHER TWO COMPANIES THAT GAVE US ESTIMATES. WE WERE VERY PLEASED. WE RECOMMEND THIS COMPANY TO ANYONE WHO ASKS US.

HE WAS NICE ENOUGH TO PROMPTLY CALL ME BACK AND LET ME KNOW THAT THEY WERE NOT TAKING ANY NEW JOBS AT THIS TIME. VERY COURTEOUS.

I LIKED THE PRESENTATION & ESTIMATE PROCESS; EXCELLENT WORKERS, EXCELLENT RESULTS.

WONDERFUL GUY ROBERT. HARD WORKERS, REASONABLY PRICED. DID NOT SOLVE OUR PROBLEM THOUGH. VENTILATION UPSTAIRS WHICH IS WHY HE WAS HIRED. THERE ARE A NUMBER OF THINGS HE MISSED SUCH AS THE GABLE VENTS, OTHER THINGS IN THE HOUSE. NOW WE HAVE TO GET MORE WORK DONE.

THIS COMPANY PROVIDED EXCELLENT SERVICE. WITHIN A WEEK OF ACCEPTING HIS PROPOSAL, WE HAD A NEW ROOF. EVERYTHING WAS DONE WELL, AND THE WORKERS CLEANED UP AFTER THEMSELVES. WE ARE VERY PLEASED WITH THE WORK.

WHEN I FIRST SPOKE TO ROBERT, WE MADE AN APPOINTMENT FOR HIM TO COME AND LOOK AT THE ROOF THE FOLLOWING WEEK (HIS SCHEDULE WAS VERY FULL BECAUSE OF THE STORMS THAT CAUSED OUR LEAK). ON THE DAY OF THE APPOINTMENT HE CALLED ABOUT HALF AN HOUR BEFORE THE APPOINTMENT AND ASKED IF WE COULD MOVE THE APPOINTMENT TO THAT EVENING. I WAS HAPPY TO DO IT AND APPRECIATED HIS CALL. THAT EVENING, HOWEVER, HE ONCE AGAIN CALLED TO SAY THAT HE COULDN'T KEEP THE APPOINTMENT. WE SET A TIME IN THE AFTERNOON OF THE FOLLOWING DAY FOR HIM TO COME TO THE HOUSE. THAT DAY SOMEONE CAME TO THE HOUSE IN THE MORNING WHEN NEITHER MY HUSBAND OR I WERE AT HOME. HE CALLED ME AT WORK AND SAID THAT IT WAS EITHER A GUTTER PROBLEM OR A MORE SERIOUS PROBLEM THAT WOULD REQUIRE TAKING OUT PART OF A WALL TO FIX. WE DO NOT PLAN TO USE THIS COMPANY FOR ANY WORK THAT NEEDS TO BE DONE.

HE GAVE A VERY FAIR ESTIMATE, AND WE WERE HAPPY WITH THE WORK HE PERFORMED.

WORK WAS DONE IN 1 1/2 DAYS. WORKERS ACTUALLY STAYED UNTIL AFTER DARK THE FIRST NIGHT. DID A VERY GOOD JOB WITH CLEAN-UP. ROB WAS GREAT TO WORK WITH. I CALLED TO SCHEDULE WITH HIM AND THEY HAD A SCHEDULE CHANGE, SO, THEY ACTUALLY DID MY ROOF THE NEXT DAY! I AM VERY SATISFIED WITH THE WORK AND THE PRICE. I WOULD HIGHLY RECOMMEND THEM TO ANYONE WHO NEEDS A GREAT JOB, AT A MORE THAN REASONABLE PRICE.

ROBERT ESTABLISHED A GOOD RELATIONSHIP WHEN HE AGREED TO EXAMINE THE ROOF, EVEN BEFORE WE HAD SIGNED A PURCHASE AGREEMENT, ON THE NEW HOUSE. HIS QUOTE WAS VERY COMPETITIVE AND THOROUGH. HE EVEN IDENTIFIED THE NEED FOR ADDITIONAL SOFFIT VENTS. AS A NICE TOUCH, HE EVEN INCLUDED COPPER FLASHING FOR THE CHIMNEYS. WE TRIED TO START THE JOB BEFORE WINTER BUT MISSED THE WINDOW. ROBERT COMMUNICATED REGULARLY WITH ME AS WE WAITED FOR THE RETURN OF GOOD WEATHER. I ALWAYS FELT THAT DOING THE JOB RIGHT WAS MORE IMPORTANT TO HIM THAN JUST COLLECTING MY MONEY. GOOD WEATHER DID FINALLY ARRIVE, AND SO DID HIS CREW. JOB COMPLETE, AND CLEANED UP TO 100% SATISFACTION.

ROBERT CAME OUT QUICKLY TO GIVE ME A FAIR ESTIMATE, I CALLED 4 ROOFERS AND HE WAS RIGHT IN THE MIDDLE. HE EXPLAINED THE WORKED THAT NEEDED TO BE DONE, AND GAVE ME A GOOD EXPLANATION OF WHAT WORK WOULD BE DONE. THE CREW CAME OUT ON THE DAY THAT WAS SCHEDULED, AND THE NEW ROOF WAS DONE ALL IN A DAY. I DO HAVE A SMALLER HOUSE, THOUGH.

MY ROOF WILL NEED TO BE REPLACED EVENTUALLY AND I WILL DEFINITELY CALL THIS COMPANY.

THEY WERE ON TIME WITHIN 15 MIN. THEY TOOK THE TIME TO FIND OUT WHERE A LEAK COULD HAVE BEEN COMING FROM. IN THE END, HE ADVISED ME THAT THE PROBLEM WAS NOT WITH THE ROOF. HE REALLY DID NOT HAVE TO GO THROUGH THE EXTRA EFFORT, BUT I APPRECIATED THAT.

THERE WAS SOME LEAKING AROUND A SKYLIGHT DURING SNOW MELT, THEY'VE HAD TO RETURN TWICE TO CORRECT THE PROBLEM, BUT THEY DID RESPOND QUICKLY EACH TIME, AND THE REST OF THE WORK SEEMS TO HOLD UP WELL

HE WAS NOT WILLING TO COME OUT AND TALK TO US, SO TO ME THAT WAS AN INSTANTIOUS TURN OFF.

I SPOKE TO A GENTLEMAN WHO TOOK DOWN MY NAME AND ADDRESS, ADVISED THAT HE WOULD DRIVE BY MY HOUSE IN THE NEXT COUPLE DAYS TO LOOK AT THE ROOF, AND THEN HE WOULD CALL ME WITH HIS ESTIMATE AND SUGGESTIONS ON REPAIRING THE ROOF. I NEVER RECEIVED A RETURN CALL.

THEY ARE VERY ATTENTIVE TO OUR QUESTIONS.

HE WAS GREAT, VERY NICE, AND QUICK ALSO REASONABLY PRICED. I WOULD USE HIM AGAIN.

THEY RESPONDED WELL. THEY GAVE US THE ESTIMATE WE NEEDED. WE DECIDED TO NOT HAVE THE WORK DONE. THEY WERE ABLE TO DO THE ESTIMATE WHEN WE WERE NOT HOME, WHICH I REALLY APPRECIATED.