Robert Stevens Roofing

They were great. They were very punctual. They got back with me right away and did the work in a very timely fashion. I was very satisfied.

My best experience yet with a contractor. Mr. Stevens provided a written estimate promptly, kept me well informed via cell phone and e-mail, responded to my questions clearly and offered cost-saving options. His crew fixed a small flaw that was overlooked immediately. Highest marks - I would recommend this company without reservation.

On first contact, company rep said I would receive a estimate by Friday of that week - never received it. When I followed-up, I was told the roofer would contact me directly to set something up - never heard back from them. Their office is only a short distance from my home. They knew I was an Angie subscriber. I know roofers are very busy due to the recent storms, but this sort of treatment seems unacceptable - especially for Angie subscribers!

They did a good job and they were the cheapest by far. They had the best price.

Their estimate was higher than another company although they were on time and professional.

He stated that we did not need a new roof! He was honest enough to tell us this and replaced one shingle we were worried about. Great service.

Called for a re-roof estimate in November 2005. Mr. Stevens called back and said he had been sick and would get out to estimate job in a few days. Called again in December 2005 and Mr.Stevens said he would be out to estimate after the snow melted. Called again in January 2006, left message inquiring about estimate and have never heard from Mr Stevens.

Very professional. Reasonably priced. Completed the job a week after quoted completion date. After a couple of significant rains, no problems have been encountered.

WE WERE VERY SATISFIED, SO WE RECOMMENDED THE COMPANY TO FRIEND WHO HAD A MUCH BIGGER JOB THAN OURS.

I'M NOT SURE WHEN THEY WERE HERE, BUT WITHIN A COUPLE WEEKS OF MY PHONE CALL I RECEIVED A WRITTEN ESTIMATE FOR THE JOB.

ROBERT WAS VERY PROMPT IN GETTING A QUOTE FOR THE REPAIR AND ONCE I GAVE HIM THE GO-AHEAD, THE JOB WAS DONE QUICKLY. ROBERT ALSO UTILIZED EMAIL, WHICH IS A VERY HANDY FORM OF COMMUNICATION. I WILL BE USING HIS COMPANY TO REPLACE MY EXISTING ROOF IN THE NEAR FUTURE AS WELL.

HIRED THEM TO RESHINGLE OUR HOUSE AND A DETACHED GARAGE. ROBERT WAS VERY FRIENDLY AND PROVIDED GOOD SERVICE. HE CAME BACK TO DOUBLE CHECK WHETHER OR NOT A TEAR OFF WAS NECESSARY WHEN I RECEIVED A BID FROM ANOTHER COMPANY THAT INCLUDED THIS IN THE ESTIMATE. THEY WERE ABLE TO SCHEDULE OUR JOB WITHIN A WEEK OF ESTIMATE ACCEPTANCE AND COMPLETED THE JOB IN TWO DAYS.

VERY PLEASANT, PROMPT, AND PUNCTUAL. THE ESTIMATE FOR THE WORK AND THE LENGTH OF TIME TO BE SCHEDULED FOR A REROOF JOB WERE THE DETERMINING FACTORS IN DECIDING TO GO WITH ANOTHER COMPANY.

SAID HE WOULD CALL WITH ESTIMATE THE NEXT DAY. HE NEVER CALLED BACK. SAID THEY DIDN'T WANT TO DO THE WORK.

EVEN THOUGH ROBERT WAS IN THE BUSIEST TIME OF THE SEASON, HE HAD DONE MY WHOLE ROOF ON OUR LAST HOUSE, AND I CALLED TO SEE IF HE COULD HELP ME OUT ON SOME MISSING SHINGLES ON OUR "NEW" HOUSE WE HAD JUST BOUGHT. ROBERT FOUND THE TIME AND DID AND EXCELLENT JOB.

GREAT COMMUNCIATION WITH ESTIMATE AND WHILE JOB WAS IN PROGRESS. QUALITY JOB. EXTREMELY PROFESSIONAL. LOWEST BID OF THREE THAT WE OBTAINED.

ROOFING COMPANY DID A VERY COMPLETE JOB. PRICE WAS COMPETITIVE WITH ESTIMATES RECEIVED FROM 3 OTHER ROOFING COMPANIES. JOB COMPLETED IN 2 DAYS. REQUESTED GUTTER WORK TO BE PERFORMED BY THEIR RECOMMENDED SUBCONTRACTOR WAS NOT PERFORMED.

MR. STEVENS WAS VERY PROFESSIONAL AND I WOULD HAVE GONE WITH HIM HAD HE BEEN A LITTLE CHEAPER.

OVERALL WE HAD AN EXCELLENT EXPERIENCE. HE WAS FAIR, QUOTED THE WORK, AND COMPLETED THE WORK EFFICIENTLY AND WITHIN 2 DAYS. HIS CREW WAS RESPECTFUL AND THOUGHTFUL AS TO OUR COMING AND GOING WITH CHILDREN DURING THE TEAR DOWN AND REPLACEMENT PROCESS. THEY TOOK EXTRA CARE TO CLEAN UP ALL AREAS OF OUR HOUSE ON BOTH EVENINGS. ROB WAS INSIGHTFUL AND KNOWLEDGEABLE ABOUT THE WORK THAT WAS COMPLETED.

THEY WERE THE FIRST TO COME OUT TO INSPECT THE JOB. EMAILED A QUOTE THE SAME NIGHT HE CAME OUT. VERY PROFESSIONAL. CHOSE ANOTHER COMPANY FOR COST ISSUES, BUT WAS QUITE IMPRESSED.

BOB WAS EXCEPTIONAL. INASMUCH AS HIS COMPANY WAS ACCEPTING ONLY COMPLETE RE-ROOFING JOBS, HE MANAGED TO FIT OUR MINOR REPAIRS INTO HIS SCHEDULE. THE WORK WAS EXCELLENT AND EFFICIENT.

ROBERT AND HIS CREW DID A GREAT JOB ON THE ROOF. THE WORK ON THE ROOF WAS DONE IN 1 DAY AND THEY CLEANED UP NICELY. WE ALSO HAD 6" SEAMLESS GUTTERS PUT ON... MY ONLY COMPLAINT IS THAT THE GUTTER GUYS DID NOT CLEAN UP, I.E. SWEEP DRIVEWAY AND USE A MAGNET TO PICK UP STAPLES AND NAILS THAT WERE IN THE GUTTERS THAT WERE REMOVED. OTHER THAN THAT... GREAT GROUP TO WORK WITH... WILL REFER THEM TO ALL THE NEIGHBORS.

THE CREW WAS ON TIME, HIGHLY EFFICIENT, AND DID AN OUTSTANDING JOB.

THE SERVICE IS EXCELLENT AND THE ROOF LOOKS GREAT! GREAT CHOICE OF SHINGLE COLORS AND STYLE. IT'S JUST PERFECT!

GOOD: ROBERT WAS PLEASANT, PUNCTUAL (IN PERSON), WAS THE ONLY RESPONDER TO QUOTE BY E-MAIL, WAS 2ND LOWEST IN PRICE, AND THE WORK WAS DONE QUICKLY AND SEEMS SOUND. WATERTIGHTNESS NOT YET TESTED. NOT GOOD: TOOK A WEEK TO RESPOND WITH MINOR CHANGES AND A FINAL QUOTE. GRANULES AND OTHER DEBRIS WERE NOT CLEANED FROM THE ROOF UPON COMPLETION, LEAVING OBVIOUS DARK AREAS. GRANULES HAD ALSO BEEN SCRAPED FROM SEVERAL SHINGLES. THE INSTALLERS OMITTED THE QUOTED GUTTER APRON, REQUIRING A RETURN VISIT 4 DAYS LATER TO FINISH THE JOB. THE GUTTER APRON AND RIDGE VENT LOOK UNEVEN COMPARED TO SIMILAR SURROUNDING HOUSES, ALTHOUGH ROBERT ATTRIBUTED THIS TO THE TYPE OF VENT USED, AND TO THE AGE OF THE HOUSE CAUSING THE DECK TO WARP AND GUTTER TO SAG. NOTE: THE ROOF WAS BLOWN CLEAN ON THE RETURN VISIT TO INSTALL THE GUTTER APRON. ONE WONDERS IF IT WOULD HAVE BEEN DONE IF THE RETURN VISIT HADN'T BEEN REQUIRED. NOTE: THE TRAILER USED FOR OLD SHINGLES DAMAGED THE ASPHALT IN FRONT OF THE HOUSE.