Radon Environmental, Inc.

As to date all is well... Would use again.

The radon mitigation systems reduced radon levels to below acceptable limit. Installation was professional and clean.

He was prompt, and diligent in installing the system where it would be least obstructive to the layout of the house.

The installer arrived right on time. He checked the various components. It was necessary to use a different part for attaching to the existing system. This was all done quickly. Very professional and knowledgable. Highly recommend.

Went well - radon level mitigated with the first attempt. We were warned that since it was an old house (built 1937), they did not know of the structure of the foundation under the concrete slab so that a single suction point may not have been adequate. However, the single point worked fine.

Everything went very smoothly from the start to the finish. They cleaned up after themselves and they were very knowledgeable and professional. I would definitely recommend them to anyone needing radon control.

Damon, the installation technician, called before his scheduled arrival time to report that due to weather he would be about an hour late. This was not any problem. He showed up as scheduled. He did an excellent job with the installation. Answered all my questions completely. He was very professional. He did an excellent job cleaning up after the installation. I am very pleased with the entire installation and process.

Although my home tested 4.0 pCi/L when I purchased it six years ago, I thought I should retest it, thinking it would be lower now. However, the test results showed the radon was 12.3 pCi/L. So, after researching on Angie's List, I called Radon Environmental. I spoke with Mike Brenneman (company president) and discussed the setup of the house, foundation types, sump pump, etc. He quickly sent a quote for the proposed work. It was within my expectations and after signing the proposal, a date for the installation was set up. Damon Miller was the technician who performed the work. He was right on time, was pleasant, respectful, businesslike, and completed the work in a very timely manner. A sub slab suction system was installed, with a failure indicator, a specialty sump lid, and internal piping with exhaust fan in the attic that vented to the outside. All this was completed and all areas cleaned up within about 4 hrs. I just got the results for the radon test that was done after the installation and the level is now at 3.6 pCi/L. Not as low as I would like, but a whole lot better than 12.3 pCi/L before the system installation. I have no idea why the original test of six years ago was at 4.0 pCi/L, but I am glad I retested and called Radon Environmental. Perhaps I will look into additional work to bring the level down further. I highly recommend this company and would use their services again.

I went under contract to buy a house. The home inspector found radon levels in excess of 20 pCl. Lender would not lend unless mitigated, nor would we want to live an unmitigated environment. Began research for mitigation service professionals. We were relocating from out of state so I was not be available to meet face to face with professionals to evaluate them and would have to rely on the quality of information that they provided to choose one (this was before our joining A's list). Radon-Environmental's bid proposal was comprehensive. It explained everything. It ran 8 pages and had plenty of pictures. Another candidate provided a single page estimate without even coming on site. Mike, the contact at the company was responsive by email, my preferred form of communication. I always heard back within 24 hours. They were willing to work with me on the location of the system. I preferred to have it located in a utility closet rather than the sump room. They accommodated me. They were not the lowest bid. Not even close, but having to conduct business from out of state I needed the confidence that came with their responsiveness and comprehensive bid proposal. During contract negotiation, seller and lender demands put us into a tight bind. We needed to obtain the follow up test results and we needed it fast. Radon-Environmental accommodated us. Subsequent to installation and our occupation of the house, I contacted Mike for a qualitative issue. On a quiet day I could hear the fan running. It is not really a warranty issue, but silence is a rare coin in our house of twin toddlers. Mike sent a pro out to isolate the exhaust pipe from the house. I would be enjoying that rare coin now but for the wind. It worked. The subsequent test resulted in < 1 pCl. I now feel that my family can safely enjoy our basement.

People make all the difference in a service business. From my first interactions with Mike (owner), to the actual job installation with the installer (Damon), these people are first rate. Every question was answered and explained, they were upfront and reasonable with regards to pricing, and deliver an excellent work product. Damon was able to review the layout of the interior and exterior of my home, and strategically install the radon system so that it was not visible from the road, which was important to us. Installer was professional and knowledgeable, and respectful of our property. I would not hesitate to refer this company to a friend or coworker.

I had contacted 3 companies for an estimate. Radon Environmental answered promptly, and was able to give me the best information over the phone. They came out, looked at the basement, and determined the best way to reduce our radon levels. The system was installed, with much of the PVC pipe running through our crawl space instead of through the basement. The technician was thorough, helpful, and prompt in his arrival at the scheduled time. The only reason I gave a B for price was because they had to install a drain seal that cost an additional $25 over the quoted price.

It all went well, no glitches. Looks as good as can be expected. So happy they accommodated us before the house closing.

Radon Environmental quoted and installed a radon mitigation system including covers for two sump holes. The installer arrived when they indicated that he would and promptly got to work. You could tell the installer knew what he was doing and had all of the tools needed to make the install quick and easy. During and after the install the area was maintained neat and clean. The final product looks well done and we are very happy with the results and the fact the install is hidden from view on the back of the house. The follow up radon test is in process and I look forward to seeing the results.

I called to inquire about the services offered and pricing, and was emailed a very thorough and detailed estimate of what would be done and general information on the radon system. I was able to schedule an appointment in a timely manner and the installer was courteous and professional. He went over the options and was unable to install the fan in the way we thought we would be able to, so we went over options to complete the job another way which I feel worked out even better as far as placement of the fan. Overall I am very happy with this provider. I am going to send the retest for radon in today, so I don't have those results yet, but I don't foresee there being any issues with this. Mike was very responsive and helpful as well in email communications regarding payment, etc.

We did not like where the radon mitigation system that we have was set up to vent out the front of our home.We wanted the system to be vented out the side area of the house if possible. The company came out and moved the system for us. We felt the work went very well. The company was very good, punctual, clean, and very professional. We were very pleased with the customer service they provided us. Our experience was that this was a very good to work with.

I was quoted $974 before he came out. When the installer arrived, he claimed he had never installed in an old home before, and he was alone. This install was supposed to take 2-3 hours. He was here from 9am-6pm. He blew a fuse in the basement. Once he finished the job, he couldn't get the system running. As it turns out, half of the house's electric stopped working. He told me to call an electrician because it was an electric issue. So, I called an electrician. It was the radon installer's fault. He didn't wire anything properly and nothing was grounded. Radon Environmental called the next day and wanted to charge me an extra $275 for a suction line they added on site. Of course I refused to pay. Once the radon test was done after install and the results came back, the radon level went from 4.7 to 8.2!!! I am still waiting to hear back about what, if anything, they plan to do to resolve this issue. They made my radon problem twice as bad and now I'm out $1,000!!

Our levels were high so they came out and installed a mitigation system. After a certain period of time, they retested and found our levels were still too high. At no charge to us, the installed a stronger fan which did mitigate the radon issue.

We were extremely satisfied with Damon who installed the system. He routed the system to our specifications and the system is on the side of the house, not seen from our deck in the back yard. The routing required additional drilling through brick, but that did not phase Damon. The installation looks very professional and the whole transaction was handled professionally.

Excellent. The estimate process through the installation of radon system was smooth and timely.

Went really well, scheduled a time, he was there within 10 mins of the appointment time, put the system in, cleaned up, explained the whole thing and then we got a passing result.

They were very quick and professional in their response to my request for a quote. They showed me everything they planned on doing in the quote with pictures which was so helpful in my decision making process. Mike was able to work around my days off to do the installation which only took about 6 hours to complete. They called the morning on the install day to let me know a more exact time that they would be there so I wasn't sitting around waiting. I liked that they showed me where they planned to put everything and wanted to make sure it was ok before they did anything. So many companies just show up and start without making sure it won't be in your way, I was thankful for them checking first. Thery were even carful to make sure not to get my rugs dirty. I recommend them to anyone with a radon issue.

Arrived on time, explained what he was going to do. Was professional, did the work very well and was very neat. Wish all my contractors were like that.

They did a very good job and did not cancel when we received several inches of snow. While the Brighthouse Cable guy complained, the installer was happy and carried out the job very well. Post installation, the tests came back as below detectible limit (0.5pc). Our rating before was below the EPA's action level of 3.4pc, but we felt it was good to do it anyway.

They were very good and very quick. They were also on time.

They were professional and helpful in explaining their work.