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PropellerHeads, Inc.

Computer Repair, Website Design & Development, Printing - Invitations

About us

Carmel, Indiana based IT firm with a focus on Real-time Monitoring & Management (RMM) for SMBs and healthcare practices.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Commercial and residential PC/network installs and upgrades.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 38 reviews

Chris S.
04/2015
5.0
computer repair
  + -1 more
The work was done quickly without drama. The system has been running faultlessly since. This is a very great contrast to our previous setup and system support contractor. Cannot recommend Dave highly enough.
Description of Work: Visited site and setup new network & network computers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

JANE B.
05/2014
5.0
computer repair
  + -1 more
My husband and I tried everything we could think of to get my wireless printer to print after our recent move. We spent countless hours on the HP website and other sites trying to fix the issue. I called Propeller Heads and Dave returned my call and showed up within minutes of my call. He promptly fixed my printer issue and suggested some other items that would allow my laptop to work more effectively.
Description of Work: Updated my wireless printer after a residential move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Alison T.
03/2014
5.0
computer repair
  + -1 more
David is the best! He responded immediately to my call and came out to my house the same day. He quickly found the issue that was causing my computer to not work properly. He then took 3 computers from my home and cleaned them up and brought them back the next day. I had tried for 2 weeks to get someone to help me and I was getting really desparate. I highly recommend David Lash to fix any of your computer needs.
Description of Work: Removed a virus and did an overall cleanup of my computers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

M T.
02/2014
5.0
computer repair
  + -1 more
Talk about quick turn around time. This is our main computer and it was nice not to be without it for long, less than 24 hours! Dave cleaned out the viruses and made some recommendations about antivirus programs, actually he deleted two and installed a new one thT hopefully will work better.
Description of Work: Desk top was slow and certain services were not working. Dave picked up the computer one afternoon and returned it the next day. W

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard and Susan G.
02/2014
5.0
computer repair
  + -1 more
David did an excellent job. He removed viruses and updated programs. My computer runs like new even though it's 4 years old. He took time to explain what he was doing as well as help me be aware of things I should do to keep my computer trouble free. I will definitely use David again. He certainly deserves the Super Service Award.
Description of Work: Cleaned up computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SHEILA AND MIKE M.
12/2013
5.0
computer repair
  + -1 more
I used to consider myself a geek, but I haven't kept up with the G- and N- wireless networks and interference issues with Wi-Fi. It took David less than an hour to install a new 2-channel wireless router. Now we get five-bar strength throughout our two-story home and, most important, the Wi-Fi connection is constant. Until now, we didn't know Skype could be a satisfying experience. I'm confident I could've installed something myself, but I preferred to pay to take advantage of David's experience and expertise. Glad I did.
Description of Work: After constantly fighting the unreliable Wi-Fi hardware supplied by Bright House, I asked David to come to our house and set up a new wireless network using equipment that he recommended. Bright House techs have been to our house a half-dozen times over the last two years. They normally give us a new modem/router, which works decently for two or three months. While we've kept their internet service, the wireless network that David set up has allowed us to bypass the junk router that Bright House provides.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Charles C.
11/2013
5.0
computer repair
  + -1 more
I had to re-establish connectivity with my computer and wireless printer when I had to replace my wireless router. I had tried numerous times unsuccessfully, and had downloaded new drivers so many times I had really hosed things up. Propeller heads came and cleaned up my mess and my printer is working fine.
Description of Work: Re-established operation of my wireless printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Amanda V.
11/2013
5.0
computer repair
  + -1 more
David then ascertained that my computer was on its last leg. David searched, found and installed a new computer that fits my specific software needs. David also has great follow-up on emailed questions.
Description of Work: David found and removed a virus from my computer that 2 other computer experts could not find.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

KENNETH W.
11/2013
5.0
computer repair
  + -1 more
I have been using PROPELLERHEADS services now for over a year, as my old computer warranty had expired and I was not happy with factory tech support. The transferal was taken care of overnight, and while their were a few issues remaining, Dave took care of them the following day at no charge. I would HIGHLY RECOMMEND the services of PROPELLERHEADS!!!!!!
Description of Work: Dave Lash of PROPELLERHEADS transferred all files and folders from my old CPU to my new CPU.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

TODD B.
10/2013
5.0
computer repair
  + -1 more
Works perfectly now. I would definitely recommend Dave who has been to my office numerous times for many different computer needs!!!
Description of Work: Fix my computer system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Rick E.
04/2013
4.0
computer repair
  + -1 more
The computer problem has not returned, so I am pleased with the service. When I call I got an answering machine, but a return call very quickly. The service person made an appointment, and explained the possible charges. When he got to my home he was on time and professional. No surprises and that was good.
Description of Work: The computer guy was on time, and very professional. He spent about 1 hour fixing my problem and explained what to do in the future if it happens again. I was pretty pleased with the service, and would call again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kristina M.
02/2013
5.0
computer repair
  + -1 more
The service was professional and he was very upfront regarding the issues with our computer. He was able to give us some "quick fixes" to help but based on his opinion the computer issues were related to HP (the brand of the computer). He suggested we contact them because the computer was still under warranty and request they address the problems. He gave us the correct contact information for HP and what we needed to share with them regarding the problems we were having. Additionally, he discounted his price because he was not able to completely fix the problem. I could not have been more pleased.
Description of Work: The service provided was excellent. He assessed the problems and gave us tips for future computer issues/purchases. He provided an estimate regarding his service and a timeline in which he expected to complete the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PAT M.
01/2013
5.0
computer repair
  + -1 more
I tried to clean my computer online and it locked up my computer. I saw Propellerheads in the Angie's List catalog and decided to give them a call. A tech arrived the same day and decided that he needed to take a closer look at my machine. He took it for one day and brought it back a day later. I was amazed at how good a job he did and how quickly he got it done.
Description of Work: He cleaned up my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John P.
01/2013
5.0
computer repair
  + -1 more
I brought my laptop PC to David because I thought it had a virus. Within a day, David called to tell me that the computer did not have a virus but that the registry hive was corrupted. He clearly explained to me his plan of action to repair the problem and gave me a estimated completion time. I advised him of my spending limit and he assured me that he could remain within that limit. He also assured me that he would be able to save all of my files but that he might have to wipe the entire hard drive back to factory settings and I might have to re-install most/all of the programs. David gave me realistic expectations and met those expectations. He also went extra steps to help prevent this type of problem in the future. Work was completed in about 3 days.
Description of Work: Computer operating system repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ann D.
10/2012
5.0
invitations, web designers
  + 0 more
His graphic work is really good. He is very professional and knowledgable.
Description of Work: He is helping my husband set up and design a website for his business. He is also designing stationary and business cards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie P.
10/2012
5.0
computer repair
  + -1 more
They fixed two of my computers my kids have messed up. Did a good cleaning and protected it from future spyware. He was very knowledgeable and professional. He took a vested interest in solving my problems. He earned my trust for future business. Chris
Description of Work: They fixed two of my computers my kids have messed up. Did a good cleaning and protected it from future spyware. He was very knowledgeable and professional. He took a vested interest in solving my problems. He earned my trust for future business. Chris

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KARYN P.
10/2012
5.0
computer repair
  + -1 more
.I left a message hoping to have someone call me back to set up and appointment to see my 'funky' acting computer. Within 15min. David called. I explained my monitor was dead, I had hooked up another screen but my system wasn't talking to the outside world. He asked me a few questions, then had me try a few things (which didn't work) told me to call my RR service and they could send a signal to my 'modem' (all my new terms) to see if that's where the problem was. If it wasn't, then give him a call back - but there wasn't any reason for him to charge me for a house call if I didn't need one..........HUH?- Well I called him back - He came over, played with it a few mins. and asked if he could take it back to his place because...and listed all the problems it was showing and explained what I probably would need. As promised he had my computer back to me the next morning, working like it was new. He explained all he did and told me he would call in 3 months to schedule a check up. What a delight! I will tell anyone who needs a 'puter' person - He explains, he teaches, he fixes and all within the time he said he would..............what more can you ask for?
Description of Work: My monitor all of a sudden quit working - wouldn't turn on or show any signs of life - for no reason (I thought) My computer wouldn't connect with the internet and was a little funky acting. David went through my computer, cleaned up all the viruses that had found their way in. Reinstalled all the drivers that had been removed, again by a multitude of viruses. Installed a new anit-virus program - which was also one of the reasons for my monitor not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JEFFREY GLASER F.
07/2012
5.0
computer repair
  + -1 more
I contacted him because I was receiving an error when I would try to print any page on the internet. He was able to cure the problem by removing Internet Explorer and then re-installing it. Then he added a new anti-virus program to my computer and cleaned out two viruses. He also had to re-establish the wireless connection between my computer and printer. Before he left he rescheduled my cloud backup program to start at night.
Description of Work: He came to my home to look at my computer. He took it back to the shop and worked on it over night returning it the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

lawrence P.
06/2012
5.0
computer repair
  + -1 more
I used to be a systems analyst and for over 15 years I have been able to fix ever pc related issue I have ever had. True, I have not done that type of work for 15 years, but I have always been able to figure it out. This time I could not soI looked for someone who could do it quickly. David did the trick. If I ever need a PC fix again i am calling david, he went out of his way to do it fast, well and just as important he was kind. Need a computer fix guy? call David.
Description of Work: I had a virus and it was messing wiht our ability to retrieve email from Comcast

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pam M.
05/2012
5.0
computer repair
  + -1 more
David is very prompt and responsive and excellent in his communication and follow-up. He's very professional and took care of the problems quickly. I will definitely use his services in the future.
Description of Work: David cleaned up a heavily-infected older laptop and got it back in good running condition, and also installed a new disk drive on a newer laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Thomas R.
04/2012
5.0
computer repair
  + -1 more
We will employ David in the future. The total experience was great.
Description of Work: Our computer had a virus on it and we couldn't even turn it on. We called David and he came the same day to pick up our tower and worked through the evening to remove the virus and re-install the programs he called the next day and brought it back and made sure everything was working and we had everything back on the computer. He asked about other computers that were in the home and they were linked so he ended up taking the other two and removing the virus on them as well. He brought them both back the next day so we are set to use our computers once again. He was very professional and prompt in his response. He called once with a follow-up to make sure we were in the loop as to when he would complete the work. We didn't have to call him back to find out what was going on. We would call him in the future. We couldn't have asked for a better experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Debbie K.
04/2012
5.0
computer repair
  + -1 more
A virus attacked our computer. Dave of PropellerHeads was very responsive to our request for service. He picked up the infected computer and removed all the virus and other undesirable programs that had gotten into the computer and then returned the computer to our home all within 24 hours. We have two computers that share a wireless connection and Dave advised us that the potential existed for the virus to get into the other computer so we had him clean that one also. He found other issues in that computer that he removed. Again Dave had the computer back to us within 24 hours. The computers are operating faster. Dave does great work!
Description of Work: PropellerHeads cleaned all types of infections from our computers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

lawrence P.
04/2012
5.0
computer repair
  + -1 more
y and worked for over an hour machines since windows 2 First of all let me say that I am a former systems analyst and when I get frustrated with a computer, you know things are bad. I have owed windows based since windows 2 and I have never ever called a technician to to come to my house fix my computer. With the exception of hardware related issues. This time however I had to call someone, it was out of control. So I found propeller heads and wrote them an email at 3 AM which they responded too at 8:00 AM. They promised to be at my house Monday afternoon. They arrived promptly and worked for over an hour and said they would have to take the machine. I had it back the next day at (:00 am Tuesday working like a charm. This machine is better than brand new, it absolutely flies like a rocket. A rated? more like triple A on my part. These folks are stunningly wonderful. Need computer repair? Make this company your first call. Client for life Rick Phillips
Description of Work: They fixed, really fixed a buggy computer that was so I was ready to buy a anew one and start over. I mean it was bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

STEVEN I.
03/2012
5.0
computer repair
  + -1 more
He was very professional, not forceful. He will also be setting up a web site for our business.
Description of Work: Computer high speed would not work...David came that same evening and installed a new wireless modem, cleaned up spam and spyware and did an overall inspection. Advised on what we needed to have done to make the computer faster. Came back a week later and installed 2 GB of memory and converted some files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

EDWARD B.
07/2011
5.0
computer repair
  + -1 more
It went great. Dave was punctual and kind. He made sure to let me know how the computer was progressing and went out of his way to finish his work ahead of schedule. Upon returning my computer he checked up several days later to make sure I was still happy with his work.
Description of Work: cleaned viruses from corrupt computer and upgraded speed and quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210
    • 1(current)
    • 2

Contact information

600 E. Carmel Drive #600, Carmel, IN 46032

http://MyPropellerHeads.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Website Design & Development,
Printing - Invitations

FAQ

PropellerHeads, Inc. is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

PropellerHeads, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, PropellerHeads, Inc. offers free project estimates.
Yes, PropellerHeads, Inc. offers eco-friendly accreditations.
No, PropellerHeads, Inc. does not offer a senior discount.
Yes, PropellerHeads, Inc. offers emergency services.
No, PropellerHeads, Inc. does not offer warranties.
PropellerHeads, Inc. offers the following services: Commercial and residential PC/network installs and upgrades.

Contact information

600 E. Carmel Drive #600, Carmel, IN 46032

http://MyPropellerHeads.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM