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PREMIER CUSTOM AUDIO & VIDEO

Stereo and Home Theater Systems, Home Automation, TV Sales,

About us

Home Electronics Lifestyle Showroom located inside the Indiana Design Center at 200 S. Rangeline Road, Carmel, IN. Experience the latest in Home Entertainment, Home Security, Home Networks, and Home Automation. Ranked in the Top 100 Integrators in the U.S. by CEPro for 9 Consecutive Years (2003-2011).

Business highlights

25 years of trusted experience

Services we offer

Design, Sales, Installation and Support of Home Electronics Systems. Home Theater, whole-house music, hi-fi systems, gaming, alarm systems, camera systems, access controls, wired and wireless networks, lighting automation, climate controls, motorized window treatments, iPad/iPhone/Android integration, and more...

Services we don't offer

Computer hardware and software sales.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
0%
2
0%
1
29%


Rating CategoryRating out of 5
quality
4.7
value
3.8
professionalism
4.8
responsiveness
4.1
punctuality
4.1
Showing 1-7 of 7 reviews

Thomas L.
11/2017
5.0
home automation
  + -1 more
We are currently in the initial stages, but so far the service has been extraordinary. Ken Irvine is very professional, very knowledgeable and easy to work with. He is currently transferring our requirements into a proposal.
Description of Work: Premier Audio will be supplying/setting up all of our low voltage needs/electronics for our new home, including entertainment/surround sound system, alarm system, smoke alarm system, networking/WIFI, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie C.
10/2014
1.0
tv sales
  + -1 more
They provided us with a very expensive system which has never worked reliably. Our impression from trying to operate the system for several months is that they sold us a very expenseive state of the art theater, but it was equitpment that is very "buggy". We have tried to contact them for help initially after the system was installed but our calls were not returned and we have turned to another service provider to rework the system. Overall, they seem to be in love with the latest gadgets and "toys" for a home theater, but are unable to provide a basic system that operates reliably.
Description of Work: Installation of home theater system and sound system

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$9,000

BARBARA C.
09/2010
5.0
home theater design
  + -1 more
Everything went well. They do good work and stand behind it.
Description of Work: They installed and set up our home theater system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

DEBRA C.
02/2007
1.0
home theater design
  + -1 more
They came out to provide us with a quote for hanging plasma TV on wall and programming all of our other components into one remote. He was to provide quote same day he came out to the house, which was a Monday. I didn't get quote until Thursday. Therefore, we went with another company.
Description of Work: No work was done. I used another company who also bid on the job.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0

$1,700

Bob H.
04/2006
5.0
home theater design
  + -1 more
Oustanding company. Oustanding staff. They made sure everything worked properly. They went out of their way to be sure I was comfortable with the components.
Description of Work: Design and install audio/video system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Debbie R.
03/2005
5.0
home theater design
  + -1 more
RYAN IS OUTSTANDING. VERY UPFRONT WITH YOU ON PRODUCTS AND WHAT FITS YOUR LIFESTYLE. WE HAD A BOSE SYSTEM. THEY TRIED TO MAKE IT WORK WITH THE NEW PRODUCTS. IT DIDN'T WORK, BUT AT LEAST THEY TRIED. ANY PROBLEMS THAT WE HAVE ENCOUNTERED ( WHICH HAVE BEEN FEW) THEY ARE OVER AS SOON AS THEY CAN GET HERE. VERY PLEASED.
Description of Work: INSTALLED LARGE SCREEN TV AND SPEAKERS IN 3 SECTIONS OF THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

LONI S.
09/2003
5.0
home theater design
  + -1 more
THEY ARE PHENOMENAL. THEY HAVE TRULY BEEN A LIFESAVER FOR US IN BUILDING OUR HOME. WE'VE HAD PROBLEMS WITH OTHER CONTRACTORS BUT THESE GUYS ARE GREAT. ALL OF THEIR EMPLOYEES ARE TERRIFIC AND THEY DO EXCELLENT WORK.
Description of Work: THEY INSTALLED OUR SATELLITE DISH, THEY WIRED OUR HOUSE FOR CAMERAS, THEY DID OUR ALARMS, AND THEY INSTALLED BUILT IN SURROUND SOUND. THEY ALSO INSTALLED ALL OF THE WIRING FOR CABLE AND DSL.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1065 3rd Ave SW, Carmel, IN 46032

    www.premier-group.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 AM
    Tuesday:
    8:30 AM - 5:30 AM
    Wednesday:
    8:30 AM - 5:30 AM
    Thursday:
    8:30 AM - 5:30 AM
    Friday:
    8:30 AM - 5:30 AM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    Home Automation,
    TV Sales,
    Home Security Systems,
    Lighting

    FAQ

    PREMIER CUSTOM AUDIO & VIDEO is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:30 AM

    Tuesday: 8:30 AM - 5:30 AM

    Wednesday: 8:30 AM - 5:30 AM

    Thursday: 8:30 AM - 5:30 AM

    Friday: 8:30 AM - 5:30 AM

    Saturday: 10:00 AM - 4:00 PM

    PREMIER CUSTOM AUDIO & VIDEO accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, PREMIER CUSTOM AUDIO & VIDEO does not offer free project estimates.
    Yes, PREMIER CUSTOM AUDIO & VIDEO offers eco-friendly accreditations.
    No, PREMIER CUSTOM AUDIO & VIDEO does not offer a senior discount.
    No, PREMIER CUSTOM AUDIO & VIDEO does not offer emergency services.
    No, PREMIER CUSTOM AUDIO & VIDEO does not offer warranties.
    PREMIER CUSTOM AUDIO & VIDEO offers the following services: Design, Sales, Installation and Support of Home Electronics Systems. Home Theater, whole-house music, hi-fi systems, gaming, alarm systems, camera systems, access controls, wired and wireless networks, lighting automation, climate controls, motorized window treatments, iPad/iPhone/Android integration, and more...
    Computer hardware and software sales.

    Contact information

    1065 3rd Ave SW, Carmel, IN 46032

    www.premier-group.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 AM
    Tuesday:
    8:30 AM - 5:30 AM
    Wednesday:
    8:30 AM - 5:30 AM
    Thursday:
    8:30 AM - 5:30 AM
    Friday:
    8:30 AM - 5:30 AM
    Saturday:
    10:00 AM - 4:00 PM