This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Looking for mailbox repair in Indianapolis? Look no further! Mailbox Pro is here to help. Our experienced team will fix your mailbox quickly and efficiently. Contact us today for a job well done!
The Mailbox Pro installed our new post and mailbox the Saturday after Thanksgiving. We were out of town so I appreciated that we didn't have to pay upfront. The new mailbox looks great! It makes our house look so much better from the street.
Description of Work: The original mailbox was about 10 years old and in rough shape. It was rusting and the lettering was faded. About 3 years ago, the post fell down and my husband cemented it back in place. Recently, it started leaning quite a bit and we decided it was time to replace everything. Our HOA isn't very active but it was important for us that it looked similar to the original mailbox. I called five companies for quotes and we decided to go with the Mailbox Pro because of their price and reviews on Angie's List. Tim was very friendly and knowledgeable. His rates are very competitive if you're looking for something to match your neighborhood's style.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$222.33
Steph S.
11/2012
5.0
mailbox repair
+ -1 more
Everything went great. Within a week, we had a new mailbox set in a better location than the old one. Tim was very communicative throughout the entire process, and he made it very easy.
Description of Work: Had an old mailbox and post removed and a new mailbox and post set
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Wade G.
10/2012
5.0
mailbox repair
+ -1 more
When we discovered that our mailbox has blown over in the storm from the night before, I found MP on Angie's List, called and left a message stating that we needed a new mailbox. I waited an hour or so, and then decided to try to replace the post myself. I had made the short trip to Home Depot, and was checking out the supplies needed when I received the call back. Owner gave me a quote and offered to come to my home immediately to set up a temporary box so that mail could be delivered. I agreed and within the hour, he had put one up. My wife and I decided on the cedar post with traditional beveled top and a medium-sized mailbox with Clarendon font for the address. After checking out the website, we discovered that the owner had accurately quoted us the discounted price that he was offering online. Three days later, he returned as he had promised and put in the permanent post and mailbox; he then hauled the old post and mailbox away. Workmanship and appearance is outstanding.
Description of Work: Mailbox Pro replaced a rotted out post and mailbox with a new cedar post and personalized medium-sized mailbox
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$202.72
JOSEPH & MARY L.
08/2012
5.0
mailbox repair
+ -1 more
The experience was excellent -- maybe the best customer service and response time that I have ever had from a service provider. The Mailbox Pro was professional, responded to my questions immediately and thoroughly and performed the work to my specifications. The price was reasonable and fair. The product was provided exactly as I had requested. I believe that the turnaround time (from my initial contact to the actual install) was 48 hours-- and my job was not an emergency...just routine business.
Description of Work: The Mailbox Pro provided me with a new mailbox including custom lettering, and then delivered and installed the new box on my existing post. They removed and hauled away the old mailbox.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
TOM H.
07/2012
5.0
mailbox repair
+ -1 more
it went very very well. you get to choose from size of metal boxes, colors, fonts, font colors, post, decorative tops of the post. all my neighbors ask me about our new mail box. i love it. looks super nice and fancy and i dont live in a fancy neighborhood. i wish i would have hired Tim last year. i am please. i highly recommend this company based on quality of work, ease to work with and how well the job turned out.
Description of Work: One cedar post with two mail boxes installed. removal of old post and boxes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Bill R.
07/2012
5.0
mailbox repair
+ -1 more
I had some unique requirements, including painting the new post the same color as our house, and installing a small flag that pops up when the mail is delivered (saves multiple trips to find an empty mailbox). He was most responsive to my many questions about the new mailbox, and delivered it when he said he would, for the price he quoted. Through the entire experience he was always professional, and our new mailbox looks terrific. I could not have been more pleased with them for this job. And their price was almost $100 less than competitive quotes from other mailbox suppliers!
Description of Work: Tim replaced my old mailbox and post.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Terri C.
07/2012
5.0
mailbox repair
+ -1 more
They did a good job. They gave me a discount because I am an Angie's List's member. The price was a bit on the lower higher end. But, they had to dig up the old box which had concrete. So, there was some work involved there.
Description of Work: I used The Mailbox Pro for mailbox. They came down and fixed a whole new mailbox for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$213
MARY JO E.
04/2012
5.0
mailbox repair
+ -1 more
He did a great job. He did a very neat job.
Description of Work: He replaced everything for my mailbox.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$389
Stephanie M.
04/2012
5.0
mailbox repair
+ -1 more
These guys are great I called The Mailbox Pro and got an immediate response from Tim the next morning. Tim called me at work to let me know he was in front of my house looking at my mailbox and that he had all the items I needed to please my HOA (Home Association). Tim also put a sleeve/post protector around the bottom of post to protect from weed eating. The maibox and Post look great thank you Tim for being prompt and accurate. this guy delivered within a week!!! wow
Description of Work: The Mailbox Pro removed damaged mailbox and post replaced with new mailbox numbers on both sides replaced with cedar post painted to HOA standards and added post protector
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
BOBBI F.
03/2012
5.0
mailbox repair
+ -1 more
They were wonderful. I would use them again if I needed it. They are very professional. They didn't take any time at all.
Description of Work: They provided mailbox repair services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob S.
03/2012
3.0
mailbox repair
+ -1 more
Sent an email requesting a quote for a new mailbox and post. Never heard back. Ended up going with another company. I'm sure they are a fine company... so I will not give them an overall "F" rating. Hopefully it just slipped through the cracks. :-)
Description of Work: They performed no services.
Rating Category
Rating out of 5
responsiveness
1.0
Gaylord R.
02/2012
5.0
mailbox repair
+ -1 more
Great service -- exceeded expectations. I got exactly what I wanted, which was much more than I expected. After car flattened my mailbox and broke off the post, Tim provided temporary mailbox. Two days later he removed old post, installed new one with exactly the mailbox designed I wanted at a fair and reasonable price.
Description of Work: Provided temporary box. Provided and installed new mailbox and post.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156
James E.
01/2012
5.0
mailbox repair
+ -1 more
Tim delivered and installed the post sooner than promised. Went to bed on Friday night and the new post was in the ground by 9:30 Saturday morning. The materials I used for my temporary post were neatly stacked beside my garage door...we did not even know Tim was here, very quiet and efficient. Excellent product, installation, and customer service. The new post is an exact match and looks great. We could not be happier.
Description of Work: Called Tim at Mailbox Pro after our mailbox post rotted off. Tim was familiar with the size and style used by our neighborhood, quoted a price, and gave me an approximate date of installation. Tim apologized that he did not have a temporary "loaner", his were all being used after a recent snow storm. I rigged up a temporary post and waited for the new post to be installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
DAVID M.
01/2012
5.0
mailbox repair
+ -1 more
I called Tim Loftus after a driver ran over my mailbox and post and they were heavily damaged. I asked him if he had any temporary mailboxes and later that same day he had one there so I could receive mail that same day until he could get my new mailbox and post installed! That made me extremely happy! He returned to install the mailbox/post several days later when weather/soil conditions were more favorable. He installed a new cedar post and a black mailbox with the street number on both sides of the mailbox. In addition, he removed and disposed of the old mailbox and post after he transferred my Indianapolis Star tube to the new post. A very happy experience and I will use him again! He included the Angie's List 5% discount in my final billing.
Description of Work: Replaced mailbox and post which was heavily damaged by a vehicle during icy driving conditions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
Amalie N.
12/2011
5.0
mailbox repair
+ -1 more
We called The Mailbox Pro after researching their company on Angie's List. They were very timely in their response and gave us several options for the replacement of our mailbox (size, materials, color, etc.). The job was completed several days before we expected (we were away on vacation and were happy to return home to a new mailbox!). Their work was exceptional.
Description of Work: Replaced damaged mailbox with new mailbox.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Wretha & Jeff R.
12/2011
5.0
mailbox repair
+ -1 more
We were highly satisfied with their work. Would we recommend this company for any kind of mailbox repair or replacement? Our answer would be most definitely. This company is worth your time and your money. They are very prompt and defintely skilled in this area. They communicated with us via telephone and email. We compliment them upon their service response and completion of the job.
Description of Work: The response time for an estimate of cost to replace a mailbox and post was within 15 minutes of our request. This was service beyond our expectation. Two other companies were also approached. One company never responded and the other company responded three days later. By that time we had already contacted The Mailbox Pro to take care of our situation. They took out the old post and mailbox. They installed a cedar post that they primed first and then they painted the post to match the trim of our house with paint we had in our possession. Then the installation of a new mailbox was completed. Their work was done within one week and completed in one day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$289
Florence G.
11/2011
5.0
mailbox repair
+ -1 more
When they came out, they realized that the entire post was very loose and the post needed a great deal of repair. So, they installed a new cedar post, painted the correct color to match the other mailboxes in the neighborheed and reset and post and also mounted the new mailbox. They did a perfect job! It is very rare when you start with a 1 1/2 minute on-line order and the next thing you know, you have a new mailbox, post and it is set correctly and very sturdy now. Everything is brand new! I will use this company again and I recommend this company for any mailbox repairs you may have. They are very professional and get the job done!
Description of Work: Our mailbox was hit by an out of control car last winter. Not too much damage to the mailbox but recently we discovered that the whole pole was loose and in October part of the attached screw's of our mailbox fell off so the door hung open by one screw. We notified our Homeowner's Association who recommended we contact "The Mailbox Pro". Went to their website and gave them our address, lot number, etc. and they had the color we needed to order, the print type, the color of the print, etc. which made it extremely east to order. Since we opted to have them install the new mailbox - they charged us an additional $25 which I thought was a real bargain so I ordered the mailbox for them to install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$267.89
MELISSA M.
11/2011
5.0
mailbox repair, woodworking
+ 0 more
The mailbox was installed and before it was installed he came by and put up a temporary mailbox for us to make our mail man happy. He took our old one away. Hopefully no one will dash my mailbox again, but if they do, I would call him back.
Description of Work: We used the services of The Mailbox Pro in July. We got a brand new large mailbox with our address painted on it. We also got a post for it and a little newspaper thing underneath it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
ELIZABETH R.
11/2011
5.0
mailbox repair, contractors
+ 0 more
Great product, durable, looks great.
Description of Work: Mailbox pro was professional and very helpful, once placing my order they delivered the post to my home without any inconvenience to my schedule.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
LARRY R.
11/2011
5.0
mailbox repair
+ -1 more
Contacted Drew and Tim of The Mailbox Pro, based on strength of comments on Angie's List, to replace a rusted mailbox. Call was answered within a day or two and we discussed what needed to be done. They offered a very reasonable estimate, mentioned they had done work in our subdivision before, so were familiar with our box style and color. The work was done a few days later, and we received a very professional, detailed invoice. All in all, a very pleasant, professional experience.
Description of Work: Mailbox replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Thelma F.
11/2011
5.0
mailbox repair
+ -1 more
They came out well. Very nice to business with. Did the job well.
Description of Work: Installed mailbox.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jim R.
06/2011
5.0
mailbox repair
+ -1 more
The new mailbox and post look fantastic. Tim helped with the colors and lettering font and he was spot on. We got the best looking box on the street but I'm hoping the neighbors will get inspired and give Tim a call.
Description of Work: Installed a new mailbox and post
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Jesse E.
05/2011
5.0
mailbox repair
+ -1 more
After researching Mailbox replacements on the Web and Angies List. I saw the type and style of Mailbox I wanted on MailBox Pros' Web site. I then called to get estimate for a new Mailbox and cedar post. I spoke to Tim Loftus the owner, he knew exactly what I wanted and told me it would take a few days to get the needed materials (4X6 Cedar Post & Large Mailbox) . Three days later Tim had the new Mailbox installed, and it looks great... We were so pleased with Tim's workmanship that we odered a smaller version to replacement our ederly aunt's Mailbox
Description of Work: Removed old post and Mailbox and installed a new cedar post and large Mailbox
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
SHIRLEY & ALYN B.
04/2011
5.0
mailbox repair
+ -1 more
The mailbox was sent in pieces and we had to buy some lumber, a post to go inside the metal. We needed a company to assemble it and get it all ready to go. Overall, they did a good job and we were very pleased.
Description of Work: We had purchased a mailbox through a catalogue.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Seth S.
03/2011
5.0
mailbox repair
+ -1 more
It went great, good quality product and very fair price
Description of Work: A new post and mailbox was installed. Work was done very quick and it looks great. No problems.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Mailbox Repair,
Unfinished Carpentry,
Finished Carpentry and Woodworking,
Windows,
Gutters
FAQ
Mailbox Pro is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: Closed
Mailbox Pro accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Mailbox Pro does not offer free project estimates.
No, Mailbox Pro does not offer eco-friendly accreditations.
No, Mailbox Pro does not offer a senior discount.
Yes, Mailbox Pro offers emergency services.
Yes, Mailbox Pro offers warranties.
Mailbox Pro offers the following services: Mailboxes installation & repair.