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Maid Brigade of Northern Indianapolis

House Cleaning, Upholstery Cleaning, Carpet Cleaning

About us

For over 30 years our clients have trusted their homes to Maid Brigade. And so can you. We deliver high quality, green cleaning services. We respect your privacy, your property, and your time. Trust Maid Brigade for all your housecleaning needs. Why trust us? Our house cleaning professionals are background checked, insured, bonded and continuously trained. We pride ourselves on providing dependable, trusted, consistent level of professional cleaning. Maid Brigade's house cleaning teams provide you with reliable service, consistent and timely cleanings. and flexible scheduling. Call us today and let us get your home sparkling clean, the healthy green way.

Business highlights

24 years of trusted experience

Services we offer

Residential cleaning service, one time, weekly, bi-weekly, 3rd week, & monthly, move-in/move-out cleanings, maintain home while it is on the market, carpet & upholstery cleaning.

Services we don't offer

Exterior window cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.448 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
13%
3
10%
2
10%
1
23%


Rating CategoryRating out of 5
quality
3.5
value
3.2
professionalism
3.6
responsiveness
4.1
punctuality
4.2
Showing 26-48 of 48 reviews

Michael V.
09/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

LINCOLN P.
06/2007
5.0
house cleaning
  + -1 more
We had a good experience.
Description of Work: Had the Maid Brigade come to my home a do a deep cleaning before a party. They did a good job and showed up on time and completed the job for the quoted price. The company was professional and I would refer them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LAURIE B.
09/2003
2.0
house cleaning
  + -1 more
THE CREW WAS HERE FOR 3 HOURS AND ONLY CLEANED THE DOWN STAIRS. THEY DID A WALK THROUGH WITH ME AND I NOTICED SOME DUST ON FIXTURES, DUST BUNNIES IN SOME OF THE CORNERS AND THEY DID CLEAN THE FIXTURES, BUT SOME ITEMS WERE LEFT UNTOUCHED. THE CREW WAS COMPLAINING ABOUT THERE BACKS HURTING. IF THE COMPANY WAS MORE THROUGH IN THERE CLEANING I PROBABLY WOULD HAVE NOT MINDED PAYING THE EXTRA COST FOR THEM TO CLEAN THE UP STAIRS WHICH I WAS GOING TO BE CHARGED MORE FOR. THE ESTIMATES WAS FOR $196- $289 FOR THE ENTIRE HOME, WHICH WAS NOT COMPLETED.
Description of Work: COMPANY WAS TO CLEAN ENTIRE HOUSE AND WAS SUPPOSED TO SEND 2 PEOPLE AND 3 EMPLOYEES SHOWED.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$283

Inga W.
09/2003
5.0
house cleaning
  + -1 more
unknown
Description of Work: CLEANED HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

09/2003
3.0
house cleaning
  + -1 more
IN GENERAL THE HOUSE WAS CLEAN WHEN I GOT HOME, BUT THEIR ATTENTION TO DETAILS WAS VERY LACKING. I ALSO WAS QUOTED A PRICE TO INCLUDE CLEANING MY BASEMENT, AND CAME HOME TO FIND IT NOT TOUCHED. THEY HADN'T MADE ANY ATTEMPT TO LET ME KNOW THAT IT WASN'T COMPLETED. THE TRASH CAN IN MY BEDROOM WAS ON MY BED, PIECES OF THE REFRIGERATOR WERE LEFT ON MY COUNTER, THE STOP FOR THE KITCHEN SINK WAS FOUND ON A CRYSTAL PLATE ON MY KITCHEN TABLE, THEY USED MY DECORATOR TOWELS. I CALLED THE OWNER TO EXPRESS MY GRIEVANCE AND THE OWNER EXPRESSED HER SORROW BUT OFFERED NO RETRIBUTION FOR A BAD JOB DONE.
Description of Work: I HAD THEM COME AND CLEAN MY 1800 SQ FT HOUSE, ADDED THE OPTION OF CLEANING THE REFRIGERATOR AS WELL.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$250

DEBBIE P.
07/2003
5.0
house cleaning
  + -1 more
MOST OF THE WORK WAS GOOD, HOWEVER, A FEW AREAS WERE MISSED WITH THE DUSTING (PICTURE FRAMES, BOOKCASE, AMOIRE) AND MARKS ON THE VINYL FLOOR WERE OVERLOOKED. FRAME OF SHOWER AND SHOWER DOOR WASN'T SCRUBBED ENOUGH TO TAKE OFF THE HARD WATER DEPOSITS. THINK IT'S OVERPRICED FOR FOUR HRS OF WORK. BUT OVERALL, HOUSE LOOKED CLEAN.
Description of Work: THOROUGH HOUSECLEANING FOR THE SUMMER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$280

Karen K.
06/2003
5.0
house cleaning
  + -1 more
DEANNA WORKED WITH ME TO REDUCE MY REGULAR CLEANING COSTS TO $100 BY DELETING ROOMS I DON'T USE FREQUENTLY.
Description of Work: MOVE-IN CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JEANNINE AND BILL F.
05/2003
2.0
house cleaning
  + -1 more
THIS COMPANY IS NOT RECOMMENDED FOR IN HOME CLEANING ANY WHERE.
Description of Work: QUOTED AT $199 (2 FLOORS OF WHICH ONLY 4 ROOMS ARE USED) - I WAS CHARGED $275. DID NOT DO WORK QUOTED. SKIPPED ONE WHOLE BATHROOM. DID DO THE BASEMENT BATHROOM, WHICH I DID NOT ASK FOR. GLASS TABLE TOPS WERE NOT DONE. LEFT MASTER BATH LIGHTS ON, THREW RUG IN MIDDLE OF BATHROOM. SAW NO EVIDENCE OF MURPHY'S OIL CLEANING ON CABINETS AS QUOTED. LEFT WET CLOTH ON WOODEN CHAIR. SUPERVISOR DID NOT CHECK WORK. REFUNDED ONLY $10 FOR DOING WRONG BATHROOM. DO NOT RECOMMEND THIS COMPANY. I CANNOT BELIEVE I WAS CHARGED SO MUCH FOR SO LITTLE DONE. GREATLY DISAPPOINTED! I WOULD HAVE USED THEM ON A TWO WEEK BASIS IF THEY HAD DONE EVEN A SEMI-GOOD JOB. NO WAY!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0


TRENT S.
03/2003
3.0
house cleaning
  + -1 more
VACUUMING WAS GOOD, BUT BATH AND MIRRORS WERE DIRTY, KITCHEN WAS DIRTY. NOT DISCREET ABOUT WHEN THEY ARRIVED.
Description of Work: REGULAR HOUSEKEEPING

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

DEANNA C.
12/2002
4.0
house cleaning
  + -1 more
THE CREW ARRIVED OVER AN HOUR LATE WITHOUT CALLING TO TELL ME. THEY WORKED ALL RIGHT BUT WERE VERY SLOW AND NOT VERY THOROUGH. I WAS UNABLE TO COMMUNICATE WITH ONE MEMBER. THE WORK WAS VERY OVERPRICED AT OVER $80 PER HOUR FOR 2 WORKERS. THIS PRICE WAS NOT CLEAR WHEN I HIRED THEM. I THOUGHT IT WOULD BE LESS.
Description of Work: CLEANED THE HOUSE.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$508

11/2002
5.0
house cleaning
  + -1 more
THEY DID A REAL GOOD JOB. WHEN I MOVED IN, THE APARTMENT COMPLEX DIDNT DO A GOOD JOB OF CLEANING THE TILE GLUE AND MAID BRIGADE DID! I HAVE USED THEM IN THE PAST.
Description of Work: CLEANED MY APARTMENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$79

ALICE E.
11/2002
5.0
house cleaning
  + -1 more
THIS COMPANY WORKS AROUND YOUR SCHEDULE,MAKES SURE YOUR CONCAERNS ARE MEET,RARE COMPLAINTS ARE HANDLED QUICKLY, AND THROUGH CLEANINGS EACH TIME. I APPRECIATE THE PROFESSIONALISM OF DEANNA EASTWOOD AND HER ILL TAKE CARE OF IT MANNER. SURE BEATS OTHER MAID SERVICES IVE USED IN THE PAST.
Description of Work: MONTHLY HOUSE CLEANING FOR A YEAR NOW.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

BARBARA H.
11/2002
5.0
house cleaning
  + -1 more
THEY CLEAN THE BLINDS AND WINDOW SILLS EVERY WEEK, THEY HAVE NOT BROKEN ANYTHING. NOTHING HAS EVER BEEN MISSING. ABOVE ALL THEY ARE NICE PEOPLE. I ENJOY HAVING THEM. NOT TO MENTION THEY DO A GOOD JOB TOO.
Description of Work: I HAVE THEM CLEAN MY 1550 SQ FT HOUSE EVERY OTHER WEEK. THEY CLEAN FOR AN HOUR AND A HALF TO TWO HOURS EACH TIME. I ASK FOR THE SAME TWO PEOPLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

MARSHIA M.
09/2002
1.0
house cleaning
  + -1 more
WE ASKED THEM TO LEAVE! THEY SPENT MORE TIME TALKING THEN CLEANING. THEY COULDNT UNDERSTAND THEM. THEY WERE ONE HOUR LATE.
Description of Work: 1 1/2 HOUR WITH THREE PEOPLE

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0


KIM & PHILLIP K.
08/2002
1.0
house cleaning
  + -1 more
THE MANAGER IS NOT GOOD WITH PROBLEM SOLVING. THE GUARANTEE IS NOT GOOD.
Description of Work: BIWEEKLY FULL SERVICE CLEANING OF RESIDENCE

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$100

Joe and Amanda E.
08/2002
5.0
house cleaning
  + -1 more
FOR ALL OF THE SERVICES THAT THEY COVERED, IT WAS A GREAT PRICE. THEY GAVE ME NEXT DAY SERVICE. THE OWQNER WAS PRESENT ON THE JOB, AND GAVE ME VERY DETAILED INFO. VERY PROFESSIONAL AND ON TIME. DID A GREAT JOB!
Description of Work: INITIAL CLEANING - CEILING FAN, BASEBOARD,AREA AROUND HOT TUB THAT HAD SCUM AND BUILD UP AND NORMAL CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARSHALL A.
05/2002
5.0
house cleaning
  + -1 more
THEY ARE EXCELLENT! THEYVE CLEANED OUR OFFICE SEVERAL TIMES AND OUR CUSTOMERS HAVE COMPLEMENTED US ON HOW WELL OF A JOB THEY DO. THEY CLEAN SO WELL THAT WE HAVE TO HAVE THEM HERE FEWER TIMES THAN WEVE HAD TO HAVE OTHER COMPANIES COME, AND THEY DO A LOT OF EXTRA THINGS THAT WE DIDNT EVEN EXPECT! THEY STRAIGHTEN AND CLEAN SO VERY WELL! AFTER THEY ARE HERE IT LOOKS SO NICE IM AFRAID ILL MESS IT UP. I HIGHLY RECOMMNEND AND WILL CONTINUE USING THEM! THEY ARE ABSOLUTELY EXCELLENT!
Description of Work: WE HAVE THEM CLEAN OUR OFFICE MONTHLY. (REAL ESTATE OFFICE)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

STERLING & AUDREY P.
05/2002
1.0
house cleaning
  + -1 more
WITHOUT OUR PRIOR KNOWLEDGE, THEY DECIDED THEY COULD ONLY SPEND AN HOUR CLEANING OUR HOME, WHICH WAS NOT ENOUGH TOME TO COMPLETE THE JOB. THEY WALKED OUT WITH THE CARPET HALF SWEPT, AND THE VACUUM STILL SITTING IN THE MIDDLE OF THE FLOOR. THEY WERE UNWILLING TO LISTEN TO OUR CONCERNS, AND WHEN WE RETURNED FROM VACATION, THEY HAD ALREADY REFERRED THE ACCOUNT TO A COLLECTION AGENCY.
Description of Work: HOUSECLEANING

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$96

Response from Maid Brigade of Northern Indianapolis
The member`s phone estimate came in between $165-$242. She told me that morning of her clean she only wanted to spend $96. To honor her request, I told the three-person team supervisor that they could only spend one hour in her home. She advised each of them to start at opposite ends of the house - this did not allow any area of the house to be completed. The team arrived on time, did what they were told, and worked within the given restraints. The member refused to pay.

MARYBETH M.
05/2002
2.0
house cleaning
  + -1 more
WOULD NOT HIRE AGAIN. HAVE USED ANOTHER COMPANY SINCE AND THEY WERE CHEAPER AND BETTER.
Description of Work: THEY SHOULD HAVE CLEANED THE BLINDS AND CARPETS BUT THEY FORGOT. THEY DID NOT DO A GOOD JOB CLEANING THE BATHROOMS. DEANNA SAID THAT THE GOOD THING WAS THAT I DIDN''T GET CHARGED FOR THE AREAS THAT WERE MISSED BUT THE AMOUNT WAS STILL MUCH HIGHER THAN OTHER COMPANIES AND I HAD TO COMPLETE THE JOB MYSELF BEFORE MOVING IN.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$160

MARILYN S.
05/2002
4.0
house cleaning
  + -1 more
THEY WERE EAGER TO HAVE MEMBERS BUSINESS
Description of Work: HOUSECLEANING SERVICE.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2002
5.0
house cleaning
  + -1 more
JEFF WAS GREAT AND FOLLOWED UP 3 DAYS LATER.
Description of Work: CLEANED ENTIRE HOUSE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

RUTH F.
12/2001
1.0
house cleaning
  + -1 more
THEY ARRIVED LATE. THEY LEFT A WET RAG ON MY DRESSER. I ASKED THAT THEY USE A MIXTURE OF WATER & VINEGAR TO CLEAN MY HARDWOOD FLOORS, BUT I DONT THINK THEY DID BECAUSE THERE IS NOW A FILM ON THE FLOOR.
Description of Work: HOUSECLEANING

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$70

Linda G.
08/2001
5.0
house cleaning
  + -1 more
A LITTLE MORE EXPENSIVE THAN OTHERS. HAD TO REMIND THEM OF A FEW THINGS. THEY ARE VERY THOROUGH
Description of Work: HOUSECLEANING

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

973 Keystone Way, Carmel, IN 46032


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Upholstery Cleaning,
Carpet Cleaning

FAQ

Maid Brigade of Northern Indianapolis is currently rated 3.4 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Maid Brigade of Northern Indianapolis accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Maid Brigade of Northern Indianapolis offers free project estimates.
Yes, Maid Brigade of Northern Indianapolis offers eco-friendly accreditations.
No, Maid Brigade of Northern Indianapolis does not offer a senior discount.
No, Maid Brigade of Northern Indianapolis does not offer emergency services.
No, Maid Brigade of Northern Indianapolis does not offer warranties.
Maid Brigade of Northern Indianapolis offers the following services: Residential cleaning service, one time, weekly, bi-weekly, 3rd week, & monthly, move-in/move-out cleanings, maintain home while it is on the market, carpet & upholstery cleaning.
Exterior window cleaning.

Contact information

973 Keystone Way, Carmel, IN 46032


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM