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Lowe's Home Improvement

Doors, Hardware & Home Improvement Stores, Flooring Sales and Installation,

About us

Store number - 1525. Award winning.

Business highlights

78 years of trusted experience

Services we offer

Appliances, water heaters, compactors, disposers, floor care, air conditioners, bath tubs, showers, cabinets, countertops, ceiling fans, faucets, fixtures, flooring, interior doors, home decor, ladders, lumber, masonry, plumbing, electrical, fencing, gutters, decking, play, outdoor power equipment, lighting, patio furniture, paint & stain, windows & accessories.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5184 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 101-125 of 184 reviews

Josie K.
06/2010
5.0
flooring contractor, home improvement stores
  + 0 more
They measured my porch as scheduled. Then they estimated the cost with their recommendation of gluing instead of with lining, since the likelihood of its getting wet is higher. Within a week from measurement they came to install it and Paul Howell, the installer and his assistant finished it in 3-4 hrs. to our satisfaction.
Description of Work: Replaced the indoor/oudoor carpet in my enclosed porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

DON & PHYLLIS S.
04/2010
5.0
fencing
  + -1 more
They did a good job. Tore down old fence, hauled away, put in new fence.
Description of Work: They installed a 6ft vinyl security fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BERNARD & MARCENE B.
01/2010
4.0
appliance sales, water heater repair
  + 0 more
We were in a hurry because it was an urgent problem. We were generally happy with them but we were dissatisfied that they did not tell us that if we had purchased an energy star rated water heater we would have been able to get a credit from the government.
Description of Work: We purchased a new hot water heater from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Yvonne B.
01/2010
4.0
home remodeling, plumbing
  + 0 more
Overall they were between an "A" and a "B".
Description of Work: We got our plumber through Lowe's because they subcontract out. We used him for shower doors and plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

VALERIE R.
11/2009
5.0
flooring contractor
  + -1 more
They did what they were supposed to do. Their pricing was reasonable and the quality of their work was good.
Description of Work: They installed new flooring in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

KRISTINA F.
11/2009
5.0
appliance sales
  + -1 more
My experience from start to finish was a complete pleasure. First, I stopped by the Carmel Lowes store to purchase a Washer/Dryer - our first new pair in 14 years. I had done research to know what I wanted and the salesman I interacted with was pleasant, easy to talk to, and very professional. The whole transaction took no more than 15 minutes. I went in on a Thursday and he scheduled my delivery for Saturday afternoon. The two gentlemen who installed my new washer/dryer were polite, professional, and personable. There was an issue with my dryer connection that attached to both the dryer and the wall. They tried to repair it and then decided to replace it with a completely new one. This is something that they didn't have to do because that piece was MY responsibility - not part of the purchase that was made. This was my first time with a front-loading washer. They carefully explained how to use both machines (in fact, they tested both of them out). They were here for approximately 30 minutes and I think it's possibly the best experience I've ever had with an appliance installation.
Description of Work: Purchased a Whirlpool Duet Washer and Dryer; Delivery of Washer/Dryer; Installation of Washer/Dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

MIKE AND CAROL K.
11/2009
5.0
doors
  + -1 more
They did a great job and called us several times to make sure we were happy with the work. It couldn't have gone better. I would highly recommend them.
Description of Work: They installed a front door for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

MICHAEL & NATALIE M.
10/2009
5.0
carpet installation
  + -1 more
Without asking, because of the large amount of carpet, they came back after the quote and gave a corporate discount. The guys that came out were great. We feel like we got our money's worth.
Description of Work: They installed 1200 sq feet with upgraded pad carpet in our whole first floor. This included removal of old carpet and moving of large furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

DON S.
10/2009
5.0
plumbing
  + -1 more
I had 2-3 estimates, and ended up going with Lowes. We weren't sure what it was going to look like, so we were able to pick out what we wanted. The experience was fine. The plumbers were good. They got here when they said they were going to get here. It didn't take them long. It was clean when they left.
Description of Work: I bought a toilet from Lowe's, and they installed it for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael & Diane L.
10/2009
5.0
flooring contractor
  + -1 more
It went fine. I would recommend them to anybody. They gave the most reasonable bid.
Description of Work: They installed all-new wood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

DAVID L C.
09/2009
5.0
appliance sales
  + -1 more
The appliance store had sub-contracted another company to do the installation. We were pleased with the installer. He was very pleasant. He even had came back because we had never thought about it and he hadn't either when he installed, but he handled the appliance drawer that stuck out and it kept a drawer from an adjoining drawer from opening. They sent the same person back the next day after we found out and there were no charges to have it redone. They even called and asked how we liked the installation and we told them how pleasant the installer was. My husband shops at the store all the time.
Description of Work: We bought an appliance and they had an installer come out and install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Karisa H.
09/2009
4.0
flooring contractor
  + -1 more
Everyone came out right on time to do the work. They did a good job. I had a good experience working with everyone who came out to my home.
Description of Work: I went through LOWES for my flooring installation. They hired a company to come out and lay laminate flooring.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

CAREY & LAUREL S.
07/2009
5.0
appliance sales
  + -1 more
This was done in a matter of days! Lowes had the most competitive price. I would purchase from them again.
Description of Work: My sales specialist was Charlie Sheets. He helped us find a refrigerator to replace the one that had died in our garage. He found us one that is perfect! The fridge wasn’t cooling unless it was at maximum power. The manufacturer said this was normal, but we disagreed. Lowes offered to replace it with a brand new one at no extra charge to us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$454

Jeff B.
06/2009
5.0
home improvement stores
  + -1 more
Got best new hot water heater they had. Installer sub-contracted was on time and professional. Thought price to have installation $200 was a little high but had no issues.
Description of Work: New Hot water heater installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Pamela K.
05/2009
5.0
window treatments
  + -1 more
They were very professional, punctual and conscientious. They had a good price. The installation was top notch, excellent.
Description of Work: They ordered and installed blinds for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

MICHAEL H.
01/2009
5.0
appliance sales
  + -1 more
We had already checked out the types so there was no high pressure sales. They delivered the stove the next day, hooked it up and leveled it, also. They took the old stove and got rid of it.
Description of Work: Went in and purchased a new kitchen range and had it delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

J P.
01/2009
5.0
replacement windows
  + -1 more
The biggest difference was that their estimate was over $2,000 less than everyone else; it was a huge cost savings. They were as professional as I think anyone would be. There was a minor mistake but they were able to correct it. They're excellent at communicating with you. They called to tell you when the order's placed, when the windows arrive at the store, and the store personnel call within 48 hours to make sure that the subcontractor has scheduled with you. After installation, the store follows up again to make sure everything was done. I would consider using them again.
Description of Work: They replaced the windows on the front side of the house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

ROBERT & ANNE B.
12/2008
5.0
flooring contractor
  + -1 more
The installation went very well. They did a nice job. We were able to return the wood we did not open.
Description of Work: We purchased bamboo wood flooring and had it installed by Lowes. The delivery of the product did not include bringing it into the house, which I thought a little odd, however the delivery guy ultimately did bring it in. The product set inside for a required 3 days to adjust to the house temperature and then the installers arrived to install. (Over 600 sq ft)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Nicole J.
10/2008
5.0
appliance sales
  + -1 more
We went in to look at appliances and they had Jenn Air Pro Line appliances on clearance because they weren't supposed to be selling Jenn Air Pro Line at the Lowe's in Carmel. We ended up getting the Pro Line for about the same price as regular appliances. It was a great deal and we were really pleased with the quality of the appliances.
Description of Work: We purchased our Jenn Air refrigerator and dishwasher at Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

J David S.
10/2008
5.0
home improvement stores
  + -1 more
Went to Lowe's with plan for deck remodel in back year. Lowe's rep was great to help me with the exact materials I needed. He also setup a delivery for the next day. The truck driver unloaded the materials very neat on the driveway. I was very happy with overall service.
Description of Work: Purchased wood for deck remodel and had it delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$743

Peter F.
10/2008
5.0
countertops, plumbing
  + 0 more
Needed faucets, PVC, drains and then ordered countertop. Came in exact and perfect.
Description of Work: Walk in, find good help, good inventory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laverne P.
10/2008
5.0
flooring contractor
  + -1 more
Excellent work, on time, very polite, quickly done. Left the house very neat. Small problem attended to promptly.
Description of Work: Carpet, living room, hall, upstairs, (3) bedrooms 15 stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

JOAN B.
10/2008
5.0
home improvement stores
  + -1 more
I am very impressed with the quality of the employees at our local Lowes. There is one man in the Tools department that told my husband and I all about how to put in a beam for a bearing wall. He even drew pictures for us of the details! The men in the Paint department often give me great tips and show me new tools that will help me do my project faster or easier. Two other men in the Commercial department helped me so much when I was loading drywall into my too-small SUV. One of them showed me how to cut it to fit and actually brought out a utility knife and straightedge so I could do it. And the other helped me load all of my materials into my vehicle being sure not to damage the car and even putting in some padding so that I would be OK as I drove home. What outstanding employees!
Description of Work: We bought a lot of materials to do some remodeling in our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

LAUREN C.
10/2008
5.0
replacement windows
  + -1 more
So far we have been really pleased with them. They were very prompt with coming to give us a quote. When they came out to give us an estimate they were easy to talk to and professional.
Description of Work: They are going to be installing a kitchen window.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason M.
09/2008
3.0
countertops
  + -1 more
I chose the countertops. They delivered and installed the countertops.
Description of Work: Installed new Corian kitchen countertops.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$2,300


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:30 AM - 10:00 PM
Tuesday:
6:30 AM - 10:00 PM
Wednesday:
6:30 AM - 10:00 PM
Thursday:
6:30 AM - 10:00 PM
Friday:
6:30 AM - 10:00 PM
Saturday:
6:30 AM - 10:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Doors,
Hardware & Home Improvement Stores,
Flooring Sales and Installation,
Appliance Sales and Installation,
Countertops and Backsplashes,
Carpet Sales and Installation,
Kitchen and Bath Remodeling,
Plumbing,
Windows,
Window Treatments,
Cabinet Making,
Hardwood Flooring Sales and Installation

FAQ

Lowe's Home Improvement is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 6:30 AM - 10:00 PM

Tuesday: 6:30 AM - 10:00 PM

Wednesday: 6:30 AM - 10:00 PM

Thursday: 6:30 AM - 10:00 PM

Friday: 6:30 AM - 10:00 PM

Saturday: 6:30 AM - 10:00 PM

Lowe's Home Improvement accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Lowe's Home Improvement does not offer free project estimates.
No, Lowe's Home Improvement does not offer eco-friendly accreditations.
No, Lowe's Home Improvement does not offer a senior discount.
No, Lowe's Home Improvement does not offer emergency services.
No, Lowe's Home Improvement does not offer warranties.
Lowe's Home Improvement offers the following services: Appliances, water heaters, compactors, disposers, floor care, air conditioners, bath tubs, showers, cabinets, countertops, ceiling fans, faucets, fixtures, flooring, interior doors, home decor, ladders, lumber, masonry, plumbing, electrical, fencing, gutters, decking, play, outdoor power equipment, lighting, patio furniture, paint & stain, windows & accessories.

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:30 AM - 10:00 PM
Tuesday:
6:30 AM - 10:00 PM
Wednesday:
6:30 AM - 10:00 PM
Thursday:
6:30 AM - 10:00 PM
Friday:
6:30 AM - 10:00 PM
Saturday:
6:30 AM - 10:00 PM