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Legacy Window & Door LLC

Windows, Doors, Egress Windows,

About us

We sell and install windows and doors and we build all season rooms. As a licensed bond insured general contractor we also offer many other services including most exterior work and many interior projects. LEGACY Window and Door recently celebrated 11 years in business. We have won the Super Service Award 2010, 2011, 2012, 2013, 2014 (Best in Class), 2015, 2016, 2017 and 2018. We are located in the Arts & Design district in Carmel at 540 North Range Line Road. If you plan on stopping by our showroom please call in advance if possible. We serve central Indiana and provide free of charge a project estimate. At LEGACY we don't have sales persons. Our owner, Mark Spencer visits each homeowner and offers his 30 years of experience in design, energy efficiency and general remodeling expertise and design. Legacy estimates are informational based and there is no obligation or phony sales offer. Please give us a call/text and lets discuss your project : 3174881464

Business highlights

Emergency Services Offered

Services we offer

We are a full service general contractor. We offer window and door replacement, 3 and 4 season rooms, kitchen and bath remodeling and so much more. The strength of our organization is our quality labor and commitment to using the best materials.

Services we don't offer

Commercial services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
6%
3
4%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 126-133 of 133 reviews

BEN B.
12/2015
5.0
doors, replacement windows
  + 0 more
New Door and two new Windows.
Description of Work: Legacy was easy to work with, and knew there stuff. I felt confident they would get the job done right. There was a small sizing issue on the door, which the installers were able to handle. The finished product looks great. I would use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Legacy Window & Door LLC
Every job, big and small is important to each homeowner. We use great American made building materials and our labor is top notch. This combination is the key, simple but true. On this job the homeowner replaced two windows and a new door in his workshop. The original wood windows were single pane, single strength glass and the cold in the winter literally came right in. The door was not the most secure and was definitely not in good physical shape. LEGACY installed two custom made Polaris Ultra Weld double hungs. The Ultra Weld is one of the most highly regarded windows in the market today and has the lowest air infiltration numbers of any double hung manufactured: .01% PSF. These airtight frames combined with the super energy glass will keep this workshop warm in the winter and cool in the summer. Door was a steel service door. Because of the age of the structure, the opening was not standard. We slightly enlarged the opening to accommodate the new door. Updated with brushed nickle hinges and new Schlage hardware with deadbolt, the look is very nice and the security has been upgraded significantly. At LEGACY, the owner, Mark Spencer meets all homeowners and discusses price and options. There is never any sales pressure or phony sales at LEGACY. Email us at Mark@LegacyWindowandDoor.com or call/text us at 317 488-1464. Currently we are offering winter pricing - keep the guys busy -- and 15 Months Same as Cash financing.

Gayle C.
09/2015
4.0
gutter repair, hardwood floor, replacement windows
  + 1 more
unknown
Description of Work: Legacy turned my screened-in porch into an enclosed room utilizing the wooden deck and roof which were already in place. The windows are beautiful and the room turned out better than I even expected! I have no complaints about the end product and the owner did a great job staying exactly within my budget for the project. There were however some ongoing communication issues both between the owner and workers and the owner and myself. Apparently they are quite busy, and there were delays (put in a lot of short days) which stretched this process out longer than I wished. Overall they did a great job and I would recommend their work. The windows come with a lifetime warranty and the owner guarantees this. This room makes a great addition to our home!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$20,000

Response from Legacy Window & Door LLC
This is good feedback for our company. Our goal is quality work, we want each homeowner to be happy. We will review the homeowner's concerns as a team and discuss how to get better.

William T.
12/2014
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Install heavy-duty front door with reinforced 3-prong door locks, triple-pane 3-panel living room window and bedroom window. Remove and haul away old door and windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,200

Response from Legacy Window & Door LLC
This beautiful lake front home had 30 year old windows and doors and we replaced them with new energy efficient casements and a Therma Tru fiberglass door stained cherry. The front door had the multi-point locking system for maximum security. The glass on the casement windows now makes the home a 1/3 more energy efficient. Estimates are free and we service the entire State of Indiana.

FRANK AND LUE P.
09/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Mark was on time. he told us what we should do to make our windows open and close a lote easier. we asked him how much we owed him and he replied no charge. we were very pleased and would use him again.We were happy to hear his company does more things then widowes and doors.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Legacy Window & Door LLC
These folks had wood windows and the swelling had caused some operational issues. Based on my previous window manufacturing experience I was able to explain to them how to make everything work better. LEGACY Window and Door is a full service general contractor. We offer both interior and exterior building solutions. Please call today for a free estimate.

Henry C.
09/2014
3.0
replacement windows
  + -1 more
.
Description of Work: I called and scheduled an appointment for an estimate. The owner called back and confirmed the time but never showed-up. He never followed-up either. I've since had the work scheduled to be completed elsewhere.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Response from Legacy Window & Door LLC
LEGACY has never met this homeowner. We have no idea who this person is. We never had an appointment with them. We don't have any contact information. Our project estimates are free and homeowners have a 60 day price Guarantee.

Victoria G.
05/2014
3.0
doors
  + -1 more
unknown
Description of Work: Sliding glass doors, 4 of them at 3 locations. Way behind schedule, so far 1 month

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$10,000

Response from Legacy Window & Door LLC
This job had custom patio doors 12 feet in length and 8 feet in height. Unfortunately there were product delays we could not control, but the project has been completed and the homeowner is happy.

Lucretia S.
04/2013
5.0
replacement windows
  + -1 more
See above.
Description of Work: I purchased 11 double-hung vinyl windows., which were installed on 3/19/13. Mark Spencer (owner of Legacy Window and Door) came to my home to provide the estimate. He arrived at the scheduled time and provided me with detailed information and well as a list of references. The installer came a few days to do the measurements. The windows came in 2-3 weeks later and were installed the following week. There was only 1 man who came to do the installation, but he worked about 7 hours (without a break) to complete the job There was minimal cleanup after the job was done.. Mark returned the following week for the final inspection of the windows. I am well satisfied with the windows and the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,250

Response from Legacy Window & Door LLC
This home had the windows in it many homes built in the 80's and 90's possess. Only the bottom portion of the window opens and the exterior flashing is suspect or non existent. The real culprit in these homes though is the glass packages in the windows. It shocks most people to learn dual pane glass that is clear is no more energy efficient than a single pane of glass. The entire key to replacing your windows and being satisfied is the glass. Glass without an energy coating (Low E glazing - a microscopic thin layer of silver in bedded in the glass) lets your interior heat and the exterior heat pass right through. LOW E glazing and argon gas filled dual pane windows reflect heat back to the source. In the winter it slows dramatically the heat escaping from your home. In the summer great windows stop more than 90% of the heat coming in. To create the perfect finished look we added color matched quarter round on the interior and on the exterior we flashed the windows with color matched fade proof trim. Now the exterior is properly sealed against water and air infiltration. LEGACY is very fortunate to have the quality of customers we have. The quality of our products and installation is reflected in the large percent of Pages Of Happiness reports we receive. If you would like a free, no obligation estimate please call and ask for Mark.

Vera R.
01/2013
5.0
replacement windows
  + -1 more
.
Description of Work: I had previously written a review for this company. at the time of the review I may have given the company the credit they deserved because of a butterfly light they had broken and did not inform me. I must say that the dealings I had with Mark Spencer was very professional with no pressure to purchase. He gave me several choices of windows to purchase. As he started to pack up to leave. I decided to hire him on the spot. also I had to have some wood replaced which entailed removing a strip of the vinyl covering from a window. I called Mark to see if I could purchase a strip of vinyl not only did he get the strip for me he also offered to replace it at no cost, I found this to be very admirable since most companies want to charge for every thing. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Legacy Window & Door LLC
This homeowner had dark brown metal windows where only the bottom portion moves up and down. She replaced those with our soft beige windows. This color complimented the brick and the glass quality (that's where you get all of your energy savings) will ensure her home will be green for decades to come. While the major advantage to replacing windows is the energy savings and the improved look, a homeowners' exterior openings now become maintenance free. No painting ever again. LEGACY has been fortunate and values all of its customers. It's easy to do with such wonderful homeowners to work with.

Contact information

540 N Range Line Rd, Carmel, IN 46032

http://www.legacywindowanddoor.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 3:00 PM
Friday:
10:00 AM - 3:00 PM
Saturday:
10:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
GA1801283

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Egress Windows,
General Remodeling,
Sunrooms and Patio Enclosures,
Screen repair,
Decks and Porches,
Kitchen and Bath Remodeling,
Ceramic Tile,
Interior Painting,
Gutters,
Glass and Mirrors

FAQ

Legacy Window & Door LLC is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 3:00 PM

Friday: 10:00 AM - 3:00 PM

Saturday: 10:00 AM - 1:00 PM

Legacy Window & Door LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Legacy Window & Door LLC offers free project estimates.
Yes, Legacy Window & Door LLC offers eco-friendly accreditations.
No, Legacy Window & Door LLC does not offer a senior discount.
Yes, Legacy Window & Door LLC offers emergency services.
Yes, Legacy Window & Door LLC offers warranties.
Legacy Window & Door LLC offers the following services: We are a full service general contractor. We offer window and door replacement, 3 and 4 season rooms, kitchen and bath remodeling and so much more. The strength of our organization is our quality labor and commitment to using the best materials.
Commercial services

Contact information

540 N Range Line Rd, Carmel, IN 46032

http://www.legacywindowanddoor.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 3:00 PM
Friday:
10:00 AM - 3:00 PM
Saturday:
10:00 AM - 1:00 PM