Krystal Kleen Housekeeping

Paid $105 for general cleaning service. Price quoted was great however, when you come to someone's home an hour late and only run the sweeper, it is a rip off. Did not dust, did not wipe down counters, did not mop bathroom floors. Swept carpet and put cleaner in toilets. That's it - they should close down.

I was not happy with the quality and sent an email to the owner who responded very quickly. I told her it seems they missed some things. I specifically mentioned the light fixtures and vaccuuming job. She said they would be back on Monday to do a better job with what they missed. On Monday (11/9), I spoke over the phone with one of the ladies who came back to clean the house. She asked what it was that was missed and I told her that what stood out the most was the light fixture in the kitchen. She said she cleaned that herself but would do it again. When I got home and inspected the light, I was not happy. I got a dust wand and started dusting the light and watched as dust and animal hair fell down to the table.

Things are going pretty well with them. They are good at cleaning. The owner, who we have had a lot of contact with, is really nice. She has been very easy to work with and flexible.

She comes when ever I need her, that is weekly or bi-weekly and she does all the work. I will grade her high across all categories.

I emailed her and I never heard back from her. I called her too and still never heard anything back.

Good and we will have them back soon!

They are super friendly and are easy to talk to. If you need to change anything or want them to improve on tasks, they are always willing to listen. They do a good job with the cleaning. They are quick and it doesn't take them all day to do the work. We will continue to use them in the future.

They where very friendly when they where there. They were very professional. They had showed up on time when I needed them to come over and clean the house.

The owner is very friendly and eager to do a nice job. I inquired about cleaning our curio cabinet interior and she cleaned it for us personally. This was our first professional home cleaning. Aside from our cat being very terrified of all the vacuums, the house looked very nice when they were finished.