Kirkenlow Remodeling

THE FIRST PROBLEM WE HAD WAS WHEN THEY STARTED REMOVING THE SIDING. THEY WERE THROWING THE OLD SIDING ON OUR FLOWERS UNTIL I ASKED THEM NOT TO DO THAT. THE FIRST EVENING THEY LEFT THEIR LADDERS AND WALK BOARD LEANING AGAINST THE HOUSE. WE HAD A STORM THAT NIGHT AND WE WERE AFRAID THE EQUIPMENT WAS GOING TO BLOW THROUGH OUR GLASS ENCLOSED PORCH. THANKFULLY IT DID NOT! THEY DID DO A DECENT JOB OF INSTALLING THE SIDING, BUT A WEEK LATER I FOUND A ROTTEN WINDOW SILL SO I STARTED CHECKING THE OTHER WINDOWS AND FOUND THEY WERE ROTTEN ALSO, BUT HAD BEEN COVERED WITH ALUMINUM AND I COULD NOT OPEN MY CASEMENT WINDOWS. WE WERE TOLD THAT THE WINDOW SILLS WERE NOT PART OF THE TRIM, AND WE WOULD HAVE TO REPLACE THE WINDOWS AND WERE GIVEN THE EXCUSE THAT THE CREW WAS TRYING TO HELP US OUT BY COVERING THEM WITH ALUMINUM. THIS CAUSED ME TO HAVE TO POSTPONE THE PAINTING UNTIL I COULD REPLACE THE WINDOWS, WHICH COST US ANOTHER $6,000. NEEDLESS TO SAY, I HIRED ANOTHER COMPANY TO REPLACE THE WINDOWS.

VERY GOOD EXPERIENCE. WE DID HAVE TO HAVE THEM COME TO REPLACE A COUPLE OF SCREENS THAT WERE BROKEN AND THEY DID A GREAT JOB.

THEY DID A GOOD JOB. THE PROCESS IS NOT PLEASANT TO LIVE THROUGH - THERE'S NO WAY AROUND THAT. BUT I THOUGHT THEY DID THE BEST THEY COULD TO MAKE AN UNPLEASANT SITUATION TOLERABLE. THE ESTIMATE WAS PROMPT AND THEY PERFORMED THE WORK SOONER THAN PROMISED. THE CLEANUP WAS ABSOLUTELY IDEAL, BUT NOT TERRIBLE.

LARRY CRANFILL PROVIDED AN ESTIMATE. IT WAS COMPETITIVE. HE WAS VERY COMPETENT AND INFORMATIVE. WE WENT WITH ANOTHER COMPANY, ANOTHER ANGIE'S SUPER SERVICE PROVIDER, BECAUSE WE WERE SPENDING A LOT AND THE COMPANY WE WENT WITH MADE IT CLEAR WITH THEIR ACTIONS DURING THE DECISION PROCESS THEY WOULD PROVIDE THE FREQUENT COMMUNICATION WE NEEDED. WE COULD HAVE JUST AS EASILY HIRED KIRKENLOW.

KIRKENLOW'S CREWS DID A WONDERFUL JOB. THEY WERE COURTEOUS AND NEAT. THEY WERE VERY CAREFUL AROUND THE PLANTS AND SHRUBS. WE WERE PLANNING A BIG EVENT AT OUR HOME TWO AND A HALF WEEKS FROM THEIR START DATE. OUR HOPE WAS TO AT LEAST HAVE THE SIDING ON PRIOR TO THE EVENT. KENNY COORDINATED EVERYTHING PERFECTLY. NOT ONLY DID WE HAVE THE SIDING DONE, BUT EVERYTHING WAS FINISHED TWO DAYS IN ADVANCE. THE ONLY EVIDENCE THAT THEY WERE EVEN THERE WAS OUR BEAUTIFUL NEW HOUSE, AND THE KIRKENLOW SIGN THAT WE ASKED THEM TO LEAVE IN OUR FRONT YARD.

SUPERB. LARRY CRANFILL (PLANNING) AND KENNY WOODS (EXECUTION) KNEW THEIR BUSINESS, KEPT US INFORMED, WERE ON TOP OF OUR PROJECT FROM PROPOSAL THROUGH FINAL PUNCH-LIST ITEMS (4 MONTHS). GOOD CREWS (SEPARATE FOR WINDOW AND SIDING). BID ON SIDING WAS LOW, ON WINDOWS WAS COMPETITIVE; PREFERRED TO HAVE ONE CONTRACTOR DO ENTIRE PROJECT. QUALITY OF BOTH PORTIONS WAS TOP-NOTCH. MINOR GLITCHES WITH 2 WINDOWS BEING ADDRESSED BY PELLA REP. VERY PLEASED WITH KIRKENLOW.

VERY DISAPPOINTED, GIVEN THEIR HIGH ANGIE'S LIST RATING.

WE WERE VERY PLEASED. THE WORKMANSHIP IS GREAT. THE ENTIRE YARD WAS CLEANED UP EVERY DAY. THE CREW WAS HELPFUL, EXPLAINED WHEN ADDITIONAL WORK NEEDED TO BE DONE AND IT WAS TRULY NEEDED. WE WOULD DEFINITELY USE THIS FIRM AGAIN! THANKS

OVERALL I WOULD NOT RECOMMEND THIS COMPANY. THE SALESMAN IS VERY ACCOMODATING, BUT THE OWNER WHO SUPERVISES THE JOB IS IN MY OPINION, VERY DIFFICULT TO DEAL WITH. THIS JOB WAS A VERY UNPLEASANT EXPERIENCE. MAKE SURE YOU NEGOTIATE THE DEAL WITH THE OWNER, AND NOT THE SALESMAN.

THIS CONTRACTOR WAS IN THE MIDDLE, PRICEWISE, BUT THE HAD MANY, MANY REFERENCES FROM SATISFIES CUSTOMERS.

GOOD OVERALL EXPERIENCE. QUOTE WAS DONE IN A PROFESSIONAL & TIMELY MANNER. TOOK TIME TO DISCUSS OUR VARIOUS OPTIONS FOR SIDING & INSTALLATION. VERY SATISFIED WITH COMPLETED PROJECT.

THE SALES REP. ARRIVED ON TIME, WAS EXTREMELY KNOWLEDGEABLE, AND GAVE US AN ESTIMATE ON THE SPOT. HE SPENT A CONSIDERABLE AMOUNT OF TIME SUGGESTING WAYS THAT WE COULD SAVE MONEY--HOW OFTEN DOES THIS HAPPEN?! WE VERY MUCH APPRECIATED HIS COMMENTS AND HIS TIMELY ESTIMATE, BUT WE WENT WITH ANOTHER COMPANY THAT USED A DIFFERENT FIBER CEMENT PRODUCT. I WOULD DEFINITELY RECOMMEND THIS COMPANY BASED ON MY INTERACTION WITH THE SALES REP, AND I GAVE THE COMPANY INFORMATION TO MY NEIGHBOR WHO IS ALSO CONSIDERING NEW SIDING AND WINDOWS.

THEY WERE VERY QUICK IN RESPONDING AND I HAD A QUOTE WITHIN A FEW DAYS, BUT I ENDED UP USING ANOTHER CONTRACTOR FROM THE LIST.

THE WORK WAS DONE PROFESSIONALLY AND THOROUGHLY. THE WORKMEN WERE COURTEOUS. THEY KNEW THEIR JOBS VERY WELL. THE CLEAN UP COULD HAVE BEEN BETTER. THE WORKMEN LEFT NAILS, CIGARETTE BUTTS AND PIECES OF PLASTIC. THEIR RESPONSIVENESS WAS VERY COMPATIBLE. THEY COULD HAVE INFORMED ME AS TO WHEN WORK WOULD BE DONE. OVERALL THE EXPERIENCE WAS GREAT.

STEVE, CREW LEADER, ARRIVED WHEN SCHEDULED, REVIEWED PROJECT BEFORE BEGINNING. ANSWERED QUESTIONS. WORK WENT QUICKLY WHEN WEATHER FAVORABLE. TOOK CARE OF SMALL REPAIR DETAILS. CLEAN UP OK, EXCEPT NAIL SWEEP NOT VERY THOROUGH. MUCH EASIER PROJECT THAN ANTICIPATED.

AFTER CONFUSION WITH THE WIDTH OF SIDING THAT WAS TO BE PUT ON THE HOUSE, AND A PROMPT AND SUFFICIENT RESPONSE BY THE COMPANY TO MAKE THE ADJUSTMENT, WE WERE COMPLETELY SATISFIED WITH THE WORK AND COMPLETION TIME. PAUL, AND HIS CREW, WERE GREAT AND VERY HELPFUL AND ACCOMMODATING IN DEALING WITH QUESTIONS AND ISSUES.

KENNY AND LARRY RUN A TERRIFIC COMPANY. THEY CARE ABOUT YOUR NEEDS AND DON'T COMPLAIN WHEN YOU MAKE ADDITIONAL REQUESTS. TERRY'S CREW IS FANTASTIC. THEY KEPT THE JOBSITE CLEAN, PICKED UP NAIL / SCREWS, AND THEIR QUALITY OF WORK IS UNMATCHED. I WOULD DEFINITELY RECOMMEND THIS COMPANY.

GREAT! THEY WERE THOROUGH AND DID QUALITY WORK. THE CREW WAS VERY EFFICIENT AND CAREFUL & CLEANED UP EACH DAY. THIS WAS A REALLY POSITIVE EXPERIENCE!

GOOD EXPERIENCE, VERY STRAIGHT FORWARD AND HONEST, AND NO HIGH PRESSURE SALES TACTICS.

WE WERE SO FORTUNATE TO HAVE HAD SOMEONE RECOMMEND KIRKENLOW TO US. I AM THRILLED TO SAY THAT THE QUALITY PRODUCT AND EXCELLENT SERVICE PROVIDED THROUGHOUT THE ENTIRE PROJECT IS A GREAT VALUE TO US TODAY AND IS A GOOD INVESTMENT FOR THE FUTURE.

WE WERE IMPRESSED WITH THEIR KNOWLEDGE OF THEIR PRODUCTS AND THE HONEST WAY THEY PRESENTED THE COMPANY. THEY WERE VERY CLEAN AND KEPT THE HOUSE IN ORDER. EVERYONE WHO WORKED FOR THEIR COMPANY WAS VERY PROFESSIONAL.

DID A GREAT JOB. ANSWERED QUESTIONS AS THE WORK PROCEEDED IN A FRIENDLY AND COURTEOUS MANNER. DID A NICE JOB CLEANING UP AFTER THE JOB WAS COMPLETED.

A VERY GOOD EXPERIENCE OVER ALL! BIGGEST AREA OF DISSATISFACTION WAS WITH ENTRY DOOR, LONG LEAD TIME AND NOT THE QUALITY EXPECTED (OK BUT NOT GREAT).

ALWAYS HAD A GOOD REPUTATION, SO MAYBE I'M JUST ONE BAD EXPERIENCE. JOB STARTED OVER A MONTH AFTER THE END OF THE 'RANGE' OF START TIMES THEY QUOTED FOR ME. STATED IT WAS DUE TO WEATHER, WHICH DIDN'T SEEM THAT UNUSUAL TO ME. WENT $500 OVER BUDGET, MOST OF WHICH WAS REPLACING ROTTEN WOOD ON A PORCH WHICH, AFTER A PHONE CONVERSATION, I HAD INSTRUCTED HIM TO LEAVE ALONE.

THE PRICE WAS A BIT HIGHER THAN OTHER BIDS, BUT THE CONFIDENCE I HAD IN THEM JUSTIFIED THE INCREASE. THEY RESPOND WELL TO SPECIAL REQUESTS, AND THE OWNER PERSONALLY RESPONDED TO MY PUNCH LIST OF ISSUES AT THE END OF THE PROJECT.