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INTERFACE SYSTEMS INC

Home Security Systems

Reviews

2.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
0%
3
20%
2
20%
1
40%


Rating CategoryRating out of 5
quality
2.2
value
2.6
professionalism
2.6
responsiveness
2.8
punctuality
3.0
Showing 1-5 of 5 reviews

BRIAN S.
05/2008
2.0
home security systems
  + -1 more
When we wanted to cancel the contract, they stated that we had to pay for 18 months of additional service. They point to a clause in the contract stating that we were automatically renewed every two years - $608/2years. You have to cancel in writing. Its a difficult contract to break.
Description of Work: Interface provided alarm services for us for 5 years.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$1,460

STACY J.
11/2006
5.0
home security systems
  + -1 more
I have been a customer for 8 years now, the security system was installed prior to my purchasing the home. This is the first service call I have ever had. The customer service department was very helpful and kind as was the technician. The technician had to do a little trouble shooting, due to the design of my door and informed me of his plan before continuing. I appreciated his approach very much and thought he did a wonderful job.
Description of Work: I had to have a door contact reinstalled on a new door and have my zone list updated. $35.00 travel fee, $70.00 for one hour labor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Bill G.
08/2006
1.0
home security systems
  + -1 more
They installed them and maintain them. I have had 2 cameras down since June 10th, and they won't come out and repair them. They are very uncooperative.
Description of Work: They installed video cameras for me on my property.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Bill G.
02/2005
1.0
home security systems
  + -1 more
THE THREE CAMERAS WHICH THEY INSTALLED HAVE NEVER WORKED PROPERLY. THIS SITUATION HAS BEEN GOING ON FOR A FEW YEARS WHERE THEY'VE MADE PROMISES TO REPAIR THE SYSTEM, BUT NOTHING HAS HAPPENED. THEY'VE NEVER GIVEN ME A TRUE RESOLUTION TO THE SITUATION! I FINALLY CAME TO A POINT WHERE I HAD TO TELL THEM TO TAKE THE SYSTEM OUT AND GIVE ME MY MONEY BACK. THE BRANCH MANAGER IS VERY ARROGANT AND I'D NEVER RECOMMEND THEM TO ANYONE!
Description of Work: I HAD THREE SECURITY CAMERAS INSTALLED.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

CATHY H.
04/2001
3.0
home security systems
  + -1 more
THEY DID A SLOPPY JOB INSTALLING THE SERVICE. THINGS DIDN'T WORK CORRECTLY UNTIL A SECOND INSTALLER CAME AND FIXED THE THINGS THE FIRST GUY HAD DONE. WE HAD SEVERAL FALSE ALARMS BECAUSE OF SLOPPY WORKMANSHIP. FINALLY, THINGS HAVE SETTLED DOWN AND THEY DO SEEM TO DO A GOOD JOB MONITORING THE SERVICE.
Description of Work: THEY INSTALLED AN ALARM SYSTEM AND MONITOR FOR A MONTHLY FEE OF ABOUT $100

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$100

    Contact information

    11711 N COLLEGE AVE # 120, Carmel, IN 46032


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    INTERFACE SYSTEMS INC is currently rated 2.4 overall out of 5.
    No, INTERFACE SYSTEMS INC does not offer free project estimates.
    No, INTERFACE SYSTEMS INC does not offer eco-friendly accreditations.
    No, INTERFACE SYSTEMS INC does not offer a senior discount.
    No, INTERFACE SYSTEMS INC does not offer emergency services.
    No, INTERFACE SYSTEMS INC does not offer warranties.

    Contact information

    11711 N COLLEGE AVE # 120, Carmel, IN 46032