Indy Pro Inspection Service Inc

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Dave came highly recommended from a contractor that provided repairs based on an inspection report on a different home Dave inspected. Staci, the employee I spoke with to schedule the work was super friendly and helpful. They were able to schedule the inspection within 5 days of my request. I received an email confirmation quickly which provided all of the instructions I would need for the day of. Dave and his colleague arrived promptly the day of and got to work quickly! They moved throughout the house providing explanation to my husband and I in regards to each item they were noting. They even gave us a rundown of how to operate the appliances that will soon be ours (hopefully!). They were able to provide us with an official report the same day, actually within the hour, that was very thorough. If we every have to buy a home again, I would 100% go with IndyPro & Dave's team!

This is my first home inspection, so I was pretty nervous.  Carl was early to the appointment which was nice to get going sooner rather than later.  During the inspection Carl took the time to explain things to me to help me understand the property better.  It is nice to know that someone will take the time to explain their findings and then explain how they might be able to be fixed.  I left the home inspection somewhat relieved.  While there is a lot that goes into buying a new home, I can safely cross this part off of my list.

Dave and Staci are amazing!  Hearts & Hands first connected with Indy Pro Inspection Service last fall when they agreed to help our non-profit.  We are an organization that serves the near-Westside of Indianapolis by buying up abandoned homes, rehabilitating them, and selling them to low income families.  Both Dave and Staci are incredibly kind and offered to do the home inspection for free.  Staci was helpful in scheduling a time that worked well for our staff, Dave showed up right on time, did a thorough inspection of the house, and wrote up a detailed report for our use.  Indy Pro Inspection is a great company that knows what they are doing and knows how to treat a customer!

  On the first house he inspected for us this inspector missed a significant defect in our opinion.  After he finished his inspection we showed him a problem that we had both noticed previously.  A corner of an elevated deck had sunk and was pulling a screen porch away from the house.  He looked at the deck and porch for a while and said ?Wow, I can?t believe that I missed that?.

  We bought the second house in As-Is Condition factoring needed repairs into the purchase price.  But the replacements/repairs the house needed were grossly understated in the inspection report.  We wouldn?t have increased our offer to buy the house if we had a more accurate inspection report.''

   The report said the heating components/distribution of the gas furnace were in acceptable condition.  But we had to spend about $3,000 to replace it just to make it through the first extremely mild winter.  The report said ?the water heater was approaching the end of its expected useful life and should be monitored?.  But we discovered the unit was already rusted through on the bottom - already leaking onto the basement floor.

  During the inspection I noticed interior paint on all the windows sills had peeled and been scraped & painted.  I thought this may be a sign of problems with the windows but the inspector talked me out of it when I asked.  The windows get frost/ice on the inside when it gets cold which melts onto the wood sills when it warms up.  It isn?t a weather stripping or interior humidity problem, the windows are defective and need to be replaced.  We didn?t expect to have to spend tens of thousands of dollars to replace the equivalent of 35-40 windows.

  In the basement, the carpet under a large window was soaking wet.  The inspector showed us that part of the window sill was rotted out.  But he told us the carpet getting wet was probably a one-time event.  There were water stains both on the wall and the back of the carpet.  And the white baseboard clearly had something black growing on it.  Even amateurs could see that the flooding wasn't a one-time event.

  There was a strong smell of sewage after running water in the house during the inspection.  The inspector told us the sewage ejector pump for the basement bathroom wasn?t working.  So we purchased a new replacement pump and tried to hire a plumber to install it for us.  But the inspector?s diagnosis was wrong, maybe that?s why he didn?t put it in the report?  The pump was and still is working fine, but the toilet in a hall bathroom was turned off.  There wasn?t any water in the bowl or tank so the sewage gas was venting thorough it.

  I asked the inspector at both houses if the sump pumps could be tested during the inspection.  He said no even though the second house had a hose from the water heater to the sump pit.  All you have to do is run water from the heater into the pit to see if the pump turns on or not.  The pumps could?ve easily been tested if the inspector would?ve just taken the time to do it.

  On the first house, we gave permission in writing to distribute the report to both the listing agent and buyer agent.  But on the second house we wanted to review and discuss the report before distributing it to either of the agents.  The inspector violated the written agreement by emailing the report directly to the agent who recommended him.  We paid for the report so it belonged to us and he had absolutely no right to distribute it without our permission.

Pleased with the work and promptness delivered by the company.

The inspector was very thorough and professional.  They provided a very complete report that was accurate and fair to both the buyer and seller.

Indy Pro is an independent inspection company.  Dave did and excellent job and went above and beyond what he told me he would do.  It is a pleasure to do business with individuals like Dave Maudlin!  I am a Realtor and will recommend him to anyone and everyone.
Before hiring Indy Pro, I hired a company (with raving reviews on Angie's List) to do air quality tests on another property, but had a horrible experience with them.  They also do mold remediation.  Indy Pro does not provide mold remediation so there is no conflict of interest.
Thank you so much to Indy Pro and Dave for excellent service!

David was very thorough and explained everything he inspected in my home.  Even though my current home is newer and I am the original owner, I was surprised that David found many items that I needed to address.  He provided a detailed report and I plan to hire David again to inspect the basement I just finished.  I was very satisfied with David's services.

As the owner of the home, I was extremely unhappy with inspector, David Maudlin.  While I did not hire him to inspect my home, I was contractually obligated to respond to his findings.  There were mulitple items he listed as "damaged", "defective" or "hazardous" that were not.  Had I not pursued proper evaluation from appropriate professionals, the repairs that he recommended would have cost over $10,000; I would not have been able to sell my home.
The most expensive item he noted in his report was that the plenun of my HVAC system was positioned on the ground in the crawl space.  This was not true.  He did not actually get into the crawl space to inspect the actual plenum, he simply took a photo from the crawl space opening (more than 20 feet away).  He advised that this plenum positioning was a violation of building codes.  I contacted both an HVAC professional and the county inspectors to verify that it would not have been a code violation based on the age of the home.  Peterman Heating and Cooling was able to properly inspect and verify that my HVAC system was properly, efficiently, and safely installed. 
Mr. Maudlin indicated that "heat was observed escaping" from the ducts exiting from the plenum.  Because heat can NEVER be "OBSERVED" escaping from something, I contacted Mr. Maudlin for clarifiation.  He admitted that he had made a mistake in this portion of the report, but refused to correct the error.  As a result, the potential buyers kept insisting I repair this problem -- a problem that did not exist.  Just to satisfy the potential buyers, we added additional sealing to the ducts by wrapping them with duct tape. 
There were several electrical items noted on the report as being hazardous.  I hired licensed electrician Michael Lamb to evaluate the items, and only one item was actually problematic, and simply required a new outlet.  He provided me with documentation demonstrating that the findings were not accurate, and this was provided to the potential buyers.
There were other random items noted that were less costly, but inaccurate; doors don't close properly or stay shut, fire alarms were required in all rooms of the house, the type of door between the garage and the inside of the home wasn't code appropropriate, etc.
I maintained my home with great care, and invested over $25,000 to upgrade and repair items in the home.  It almost felt like Mr. Maudlin was just looking for items to place on his report to make his customers feel like they were getting their money's worth.  Outside of these minor items, he had almost nothing to report.  My total repairs actually cost only $116.00 - excluding the cost to hire professionals to disprove Mr. Maudlin's findings.

Dave was extremely professional and, of course, on time.  He explained everything he found whether it be minor general repairs or serious safety hazards.  I have had a few home inspections on previously owned properties and none of them were as thorough as this one.

David was the inspector.  He did a very thorough job, searched high and low, pointing out many different issues, and educating us on home ownership and maintenance.  He took the time to explain everything that he found that was in disrepair, and discussed how to fix the problem.  He explained all of the "rough-ins" (water softener, radon mitigation) and their purposes. David also performed our follow up inspection, and was again very thorough and took the time to answer all questions I had.  David was very professional, and really appeared to like his job.  I would recommend him to anyone looking for home inspection services.

The company was very professional and responded quickly to both emails and phone calls. The team that inspected the home was thorough in their inspection of the home. They explained how they would be doing the inspection and then welcomed my husband and I to follow them through the house as they inspected it. They were also willing to answer all of our questions about aspects of the home and how certain things worked. They provided a fair and honest inspection report which was written on site and emailed to us right away.

Tony Keaton performed our inspection and radon test on the first home we recently tried to purchase. This was a historic home with some remodeling planned. Tony spent over 4 hours with us in the home. He was extremely professional, thorough and patience. Because of his findings we declined to buy the home which would have cost us significantly more in renovation dollars and would have doubled the project time. He we punctual, clean, and respectful of home. He is also a firefighter so he was very safety conscience, which is helpful when you have a young child.
Tony Keaton also performed the inspection on a second home which is moving to closing soon. This home was newly remodeled but Tony discovered some mechanical and safety issues which allowed us to further negotiate on the price of the house. 
We would gladly use this service again if we were in the market and our realtor will be recommending them to his other clients.

The service was professional and thorough.  Overall grade was excellent from my point of view.  I hadn't been through a house inspection in over 20 years and there was a great difference between that inspector and Dave.  He and his team had good knowledge and experience and were always there to answer my questions and provide background.  They know the codes.  They never hesitated in conducting the inspection in difficult and hard to reach areas.  They were objective in their analysis of major and minor discrepancies.  They performed with the same level of dedication outside the house in bad weather.  They never lacked the proper tools for the inspection that needed to be conducted.  These guys wore booties on their shoes to protect the floors!  Didn't witness that 20 years ago. Dave and his assistant split the inspection into a series of tasks that was logical and methodical.  I followed each through different areas of the inspection and they ensured I was included when both major and minor discrepancies were found. They provided me with detailed report that included pictures of the discrepancies that same day.  They log all the information in their PC as the inspection progresses.  I felt confident in the condition and safety of the home when the inspection, repair and follow-on repair verification activities were complete.   
The weather on the day of the inspection was drizzling rain and cold following an ice/snow storm the previous day.  The inspection was carried out both inside and outside despite the weather. It only prevented a complete external roof inspection on that day due to ice but Dave followed up when weather was better and completed the inspection of the roof and found major discrepancies with the roof that warranted a follow on by a roof contractor.  The roof had to be repaired and was repaired.
The inspection work really hadn't started that day.  They had already started and finished the radon test and submitted it for analysis. The water sample had already been sent to the lab.  Water was fine.  Radon required mitigation.  Dave provided me with the report and explanation.  And during the repair verification he explained basic operation of the radon removal system.
Dave and his inspection team found other areas that required major and minor repairs and which cost the original homeowner thousands of dollars to correct.  Dave performed a repair verification after the contractor work was completed. 
I've highlighted just two of the major discrepancies here, there were others and they were accepted and repaired by the homeowner.
Dave and IndyPro Inspection Service can be trusted to provide you and the original homeowner with a professional, thorough and objective inspection.    

We I arrived Indy Pro was already on site. They started with a mold inspection and covered the house from bottom to top. Next the checked the entire house for structural issues, including leaks. This was done bottom to top once again and when they located something they thoroughly investigated the cause and extent of the issue. For every item on their list they covered the entire house. Being a first time home buyer I didn't have much of an idea on what to look for. They explained everything in detail and made suggestions on what was an immediate problem and what could wait. At the end they covered everything in their report with me and informed me they would have the report to our agent and my email as soon as the radon test was read. By the next day, I had a complete copy of the report.

This company saved me a lot of money because they found several issues that needed to be addressed. While that house deal fell through I have scheduled them for a new inspection on another property.