Duncan Appliance Service

DID A LOT OF CLEANING WHERE REFRIGERATOR STOOD THAT HE WOULD NOT HAVE HAD TO DO.

I HAVE USED STEVE DUNCAN SEVERAL TIMES AND HAVE ALWAYS BEEN COMPLETELY SATISFIED.

THIS GUY IS GREAT. HE CAME OUT AND LOOKED AT IT. HE DIDNT THINK HE WAS GOING TO BE ABLE TO GET THE PART, BUT HE CALLED SOONER THAN EXPECTED AND CALLED AND ASKED IF HE COULD WORK ON IT THAT NIGHT. I CASUALLY ASKED HIM ABOUT MY MICROWAVE AND HE SAID HE KNEW WHAT WAS WRONG AND COULD SAVE ME A SERVICE CALL AND FIXED IT ON THE SPOT. HE WAS VERY THOROUGH AND COURTEOUS. THE PRICE WAS VERY FAIR. HE WAS VERY PROMPT BECAUSE HE FIXED MY DRYER MUCH QUICKER THAN EXPECTED.

HE DETERMINED THAT IT WAS MORE EXPENSIVE TO REPAIR THE WASHER AND SAID THAT REPLACEMENT WOULD BE BETTER. HE PULLED SOME STRINGS AND GOT US A MUCH BETTER DEAL ON A NEW WASHER THAN WE COULD HAVE RECEIVED ON OUR OWN. PRICING WAS REASONABLE. HE IS EXTREMELY PROFESSIONAL AND HE WENT WAY ABOVE AND BEYOND TO MAKE SURE THAT WE RECEIVED THE SERVICE WE WANTED.

OWNER IS WONDERFUL, KNOWLEDGEABLE, SERVICE ORIENTED AND NEVER IN A HURRY! HE DOES SUPERIOR WORK

HAD A VERY GOOD EXPERIENCE WITH THIS COMPANY. ON TIME AND DID A GOOD JOB. I THOUGHT THE PRICE WAS A LITTLE HIGH, BUT THIS WAS MY FIRST EXPERIENCE WITH ANY TYPE OF APPLIANCE REPAIR.

HAVE USED THIS COMPANY SEVERAL TIMES.

THE GUY WHO ANSWERS THE PHONE REALLY GOES OUT OF HIS WAY TO HELP AND IS SO EASY TO WORK WITH. I REALLY APPRECIATE THE EXCELLENT CUSTOMER SERVICE THEY PROVIDE. THEY ARE PERSONABLE, PROMPT, AND HAVE EXCELLENT RESPONSE TIME. THE TECHNICIANS ARE VERY EASY TO WORK WITH ALSO AND THEY HAVE VERY REASONABLE PRICING.

HE FIXED THE MACHINE WITHOUT THE PART HE WAS ORDERING SO WE COULD AT LEAST USE IT WITH ONLY ONE SPEED. WOULD NEVER USE ANYONE ELSE! HE HAS A GREAT SCHEDULER WHO IS VERY RESPONSIVE TO EMERGENCY CALLS.

VERY PLEASANT. CALLED HER BACK. DID EXACTLY WHAT SHE NEEDED.

DIDN''T CHARGE ME FOR THE CALL. IS THIS GUY AMAZING, OR WHAT?!

HE WAS PROMPT, PLEASANT AND VERY REASONABLY PRICED. HE DETERMINED THAT OUR FREEZER NEEDED TO BE REPLACED. HE IS VERY HONEST AND GREAT TO WORK WITH!

I HAVE TO GRADE THEM WITH AN A, BECAUSE STEVE WAS VERY NICE. HE HAD TO COME BACK A SECOND TIME, BECAUSE HE DIDN''T HAVE THE CORRECT PART, BUT ONLY CHARGED FOR ONE SERVICE CALL. I WAS HAPPY. ALSO, STEVE WAS NICE TO MY PUPPY.

THEY CAME WHEN THEY SAID THEY WOULD, EXPLAINED COST IN ADVANCE, COMPLETED THE WORK PROFESSIONALLY. IN SHORT, FULLY MET MY EXPECTATIONS.

WOULD USE THEM AGAIN. GREAT COMPANY.

SAVE A LOT OF MONEY REPAIRED INSTEAD OF ATTEMPTED TO SELL NEW APPLIANCE, VERY TRUSTWORTHY , EXCELLENT QUALITY, AND GAVE GOOD HINTS ON CARE OF APPLIANCES.

THEY CALLED BACK WITHIN A FEW HOURS, BUT COULD NOT COME OUT TO LOOK AT IT UNTIL WEDNESDAY. I NEEDED HELP SOONER! THEY REFERRED ME TO COLLEGE APPLIANCES (WHICH I CALLED AND NOW HAVE A MONDAY SERVICE APPOINTMENT). BUT... BEFORE DUNCAN APPLIANCES HUNG UP, THEY TRIED TO SEE IF THE PROBLEM WAS SOMETHING THEY COULD FIX OVER THE PHONE. UNFORTUNATELY NOT, BUT I APPRECIATED THE TRY!

ANOTHER COMPANY HAD COME OUT A COUPLE OF TIMES AND DID NOT SOLVE EITHER PROBLEM - WAS READY TO BUY NEW APPLIANCES. STEVE DUNCAN ANALYZED EACH PROBLEM PROMPTLY AND FIXED. FANTASTIC.

I THOUGHT THERE WAS A HORRIBLE PROBLEM WITH MY DRYER, I HAD EVEN CONSIDERED PURCHASING A NEW ONE. I HAD STEVE COME OUT AND LOOK AT IT AND HE SAVED ME SO MUCH MONEY BY REPAIRING IT. I WAS VERY IMPRESSED BECAUSE HE EVEN CHECKED OUT MY DRYER VENT TO SEE IF IT WAS CLOGGED AND IT WAS VERY LATE, HED BEEN OUT HERE FOR HOURS AND HE HAD TO HAVE BEEN TIRED. GREAT EXPERIENCE!

THEY HAVE USED THEM SEVERAL TIMES IN THE PAST. WILL USE THEM AGAIN. THEY ALWAYS DO A GREAT JOB.

IVE USED THEM FOR YEARS, AND THEY ALWAYS DO A GREAT JOB. VERY SHARP GUY. HE REALLY KNOWS HIS STUFF, AND THEIR PRICES ARE REALLY REASONABLE.

WE WILL NOT USE ANY OTHER COMPANY, ALWAYS WILLING TO TALK TO YOU ABOUT OTHER SERVICES AND HE WILL SEND YOU A HONEST PEOPLE.

THEY WERE JUST FANTASTIC! CAME RIGHT OUT. THE PART WAS VERY EXPENSIVE SO THE PRICE IS VERY REASONABLE. I GIVE THEM VERY HIGH MARKS.

WOULD RECOMMEND HIGHLY. TRUSTWORTHY.

VERY NICE MAN. DID NOT ACCEPT PAYMENT, INSTEAD WANTED ME TO DONATE THE MONEY TO A FUND FOR BRAIN TUMOR PATIENTS. HE HAD OVERHEARD ME TALKING ABOUT IT, AND SAW THAT I HAVE BEEN TRYING TO RAISE THE MONEY FOR THIS GROUP, SO HE HAD ME DONATE HIS SHARE. WHAT A COOL THING TO DO!