Data Doctors of North Indianapolis

unknown

They seem like they knew what they were doing and they were reasonable price.

It cost 99.00 to look at and 360.00 to fix it if my memory serves correctly. They kept it for almost a week. While they did a good job, I feel it was way too expensive for something so simple. I then found a place in Zionsville that charges 25.00 up front and takes it off the cost of the repair. They charged me 149.00 for the same problem 6mos later and gave me a warranty and also cleaned up my hard drive.

Chris resolved a resolution issue that I had. He fixed a problem that I had worked hours on and he resolved it in less than one hour . He performed the service for free. He said it was a free check up evaluation. They are wonderful. I recommend anyone with a problem visit them. They were friendly and very helpful. AAA+++

went well and will use again

Everything went well. After some discussion, they suggested it would be best to purchase a new computer instead of doing repairs on the old one. They were very cordial and answered all of my questions as I searched for a new computer to purchase.

I was really impressed with their customer service. They followed up and gave us information as they were finding out what was wrong with our computer.

The diagnosis was quickly made and a complete explanation was provided of the procedures that would be used to correct the overall problem. I went to pick up the machine and the findings were given to me in full detail. In addition, I was given thorough instruction about what may have contributed to the problem and how to minimize it in the future. The price charged was as quoted.

I was happy with what they charged and they solved my problem. Their price was very fair and competitive. I spent $25 on that job. Their quality of work was good.

It went great...the technician was on time, and he was very knowledgeable.

I am completely satisfied. When I brought it in, they put it up on a very convenient counter so that we could both see what the problems were and so that they could give me a good estimate. Tony was excellent in immediately pinpointing the issues that he could identify and also explaining (in language that I could understand) what he thought was going on and what it would take to repair it. They had to keep it for a few days because they had to test it, then repair it and finally they continued to test it multiple times after repair to insure it was completely rid of problems. When I got it back it was on time, on budget and they even gave me a report of the viruses removed, spyware removed, etc.

Gary was professional and knowledgeable. But a problem came up in our communication. I thought he would return to my home with the computer, but I received a call that it would take a few extra days before I would be able to pick it up at their location. I was surprised to hear this. Their location isn't convenient and it turned out to be a hassle to find it and it was consuming due to the distance. Once back home with it, I noticed it still had problems. I called them back and the guys were nice. But I was told that the problems were so bad with my computer that they should wipe out everything and reload it all. They said I could bring it back in for this. It was a hassle to bring it back again, but at least it would be all cleaned up. My husband took it back to them and said to keep my emails and documents as they were. When I got it back home, the virus was gone but access to my documents and emails was difficult. I wanted to access them as before.

Gary got everything running beautifully. The guy we worked with was easy to communicate with. He was on time and did what he said he was going to do.