About us
Business highlights
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
1.03 Reviews
Showing 1-3 of 3 reviews
William M.
12/2022
small appliance repair
+ -1 moreMy guy was not available for a couple of weeks so I made a mistake by searching on line and stumbled across this company. I had a leaking dishwasher valve. The sent a guy who is inexperienced and spoke 0 English. We used google translator to work thru that aspect. He ordered the value and came back a few days later. He put the dishwasher on its side and water from the bottom of the unit ran all over the control panel shorting it out. The valve could have been easily replaced from the side of the unit. He took the panel and is coming back today 10 days later. Not sure if he dried out the panel, got a new one or a refurbished one and it we will even have a satisfactory repair at the end of the day. Save yourself, this company has no one who works for them they are a dispatch company and reach out to available contractors to do the work for whom they have no control or influence over and make their money on the service call side. What a cluster. Save yourself and wait for your guy!
Description of Work: Replace the dishwasher check valve
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$400
Lori W.
01/2017
appliance repair
+ -1 moreFew days before Thanksgiving my just over 1 yr old refrigerator stopped working. I had just shopped for a 20 person celebration. LG could not come out for 4 days. I was desperate! Made appointment with Carmel Appliance for next day. They canceled appointment due to a vehicle breakdown. Unbeknownst to me, they sent a contractor (S&M appliance) next evening. The repairman diagnosed my problem on phone before he even arrived. Being a bit of a DIY person I had taken it somewhat apart so that he could easily get to parts. He did not test anything. Started putting it back together (wrong), missed a screw hole and punctured a new one. (I repaired after he left). He told me that I needed freon. Charged $560.00. He also told me that he was called out more for LG and Samsung. If this is so, how did he not know (which I found out after the fact) that this service is covered for 7 years thru LG. I feel that he completely took advantage a my situation at the time and being a female.
Description of Work: Refrigerator Repair
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$560
ALLISON S.
02/2016
appliance repair
+ -1 more2/19/16 Received a full refund. $70 from Carmel Appliance Repair and $100 from S&M Appliance Repair.
Description of Work: We contacted Carmel Appliance Repair 317-660-2989, 111 W. Main St. on Sat 1/16 because our regular appliance repair company was not available until a week later. We were delighted that someone could come out the same day. Carmel Appliance Repair is apparently a broker who subcontracts work out and we received a call from S&M Appliance Repair.(317-929-9603)A representative from S&M Appliance repair arrived at our home the same day , He took the dryer apart, oiled some parts. declared it fixed, asked us to throw away his oil container, chatted with us bit and charged us $100 cash (we had already been charged a $70 trip fee). We trusted that the dryer was fixed. The next day, when we we ran the dryer, we had the same problem. We immediately contacted both Carmel Appliance Repair and S&M Appliance Repair multiple times and mainly got voice mail. Received a call back that" parts were being ordered" 2/2.. still no response as of 2/8. In the mean time we went back to our trusted appliance company, got on their schedule and our dryer is fixed.! Trusted repair man said they (S&M)did not put the dryer back together correctly. There is a reason you have to wait for good service. Do not use Carmel Appliance Repair or S&M Appliance Repair Company unless you enjoy substandard service. We gave them an opportunity to make it right and still havent received a call back. Very disappointing.Trying to give good people a chance but we were let down by them and will not use them again.
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$170
Contact information
111 West Main Street,, Carmel, IN 46032
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Carmel Appliance Repair is currently rated 1 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Carmel Appliance Repair accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, Carmel Appliance Repair offers free project estimates.
No, Carmel Appliance Repair does not offer eco-friendly accreditations.
No, Carmel Appliance Repair does not offer a senior discount.
Yes, Carmel Appliance Repair offers emergency services.
Yes, Carmel Appliance Repair offers warranties.
Carmel Appliance Repair offers the following services: Carmel Appliance Repair repairs all kinds of appliances of all brands. We repair brands like GE, Frigidaire, SubZero, Kelvinator, Admiral, Hoover, Kenmore, Amana, Maytag, Kohler, Whirlpool, Thermador, LG, Bosch, Asko, Kitchen Aid, Magic Chef, Frigidaire, Jenn Air, ULine, Modern Maid etc.
Contact information
111 West Main Street,, Carmel, IN 46032
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day