I am very disappointed. After so many years of using their service, they would not even consider sending someone to look at my lawn, or to do anything about it. I will not use them again.
Description of Work: They have been mowing my lawn for a number of years. Yesterday they came out and left deep ruts and the mowing was uneven. I called to complain. He told me that the ruts were left from the heavy equipment on the wet ground. He tried to assure me it would grow back. I asked why they felt it was necessary to do the work when it was wet. He just said it needed to be mowed.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$19
Anna and Colin E.
06/2006
1.0
lawn mower repair
 + -1 more
I called Michael Burch and left many messages asking him if there might a connection between the repair work done on the rear mower wheels and the fact that the wheel stems or bolts broke. Someone finally called me back two weeks later and said Burch would pick up the mower on a certain day. Two days past: no mower pick up and no phone call. I was so disappointed and angry with the unprofessional response; and, because of this experience, I will no longer use Burch for the winter maintenance.(I recently took the mower to Reynolds and got it repaired.)
Description of Work: I have used Burch mower repair to do the winter maintenance of my lawn mower for several years. The owner would pick up the mower, do the servicing, and return the mower to my home. This winter he called to say that I needed to replace 2 rear wheels, which he did. He charged $75 for the winter mower maintenance; $7 for spark plug; and, $65 for the rear wheels. So far, so good. After the third mowing of the spring, the two rear wheels broke off. (See comments.)
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$147
Cheryl P.
04/2006
4.0
lawn mower repair
 + -1 more
He always does good work, but has a little problem with calling back. We've used him for years, because he does good work.
Description of Work: He fixed our lawnmower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
SUSAN B.
06/2004
3.0
lawn service
 + -1 more
THEY USED A BIG MOWER IN FRONT YARD AND A SMALL MOWER IN BACK, AND THE BIG MOWER HAS RUINED MY YARD. I ASKED THAT THEY USE THE SMALL MOWER AND THEY SAID IT TOOK TOO LONG. I NOW HAVE LARGE RUTS IN THE FRONT YARD. I CALLED AND THEY SAID IT WAS THE RAIN. I REQUESTED THAT THE OWNER COME EVALUATE THE PROBLEM AND DETERMINE WHETHER IT IS THE MOWING OR THE RAIN. HIS WIFE SAID HE WOULD COME OUT WHEN HE HAD TIME. PREVIOUSLY ASKED FOR A QUOTE FOR MULCHING AND STILL HAVE NOT RECEIVED IT.
Description of Work: LAWN MOWING.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$25
JOHN R.
06/2004
4.0
lawn mower repair
 + -1 more
unknown
Description of Work: THEY SERVICED MY LAWN MOWER.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
BETH E.
05/2004
5.0
hardscaping
 + -1 more
HE DID A GREAT JOB! GAVE US A VERY REASONABLE ESTIMATE AND WAS METICULOUS ABOUT COMPLETING THE JOB ACCORDING TO OUR SPECIFICATIONS! VERY NICE GUY, WORKING HARD TO MAKE A SUCCESS OF HIS OWN BUSINESS!
Description of Work: MIKE COMPLETED 2 RETAINING ROCK WALLS FOR US, BROUGHT IN SOIL, MULCH AND MOVED MANY PLANTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
BETH E.
05/2004
5.0
landscaping
 + -1 more
HE DID A GREAT JOB! GAVE US A VERY REASONABLE ESTIMATE AND WAS METICULOUS ABOUT COMPLETING THE JOB ACCORDING TO OUR SPECIFICATIONS! VERY NICE GUY, WORKING HARD TO MAKE A SUCCESS OF HIS OWN BUSINESS!
Description of Work: MIKE COMPLETED 2 RETAINING ROCK WALLS FOR US, BROUGHT IN SOIL, MULCH AND MOVED MANY PLANTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
05/2004
5.0
lawn mower repair
 + -1 more
HE PROVIDES PICK UP AND DELIVERY. THEY'D CALL, BOTH BEFORE PICK UP AND DELIVERY. THE MOWER IS STEERING SO MUCH EASIER AND RUNS BETTER SINCE HIS WORK.
Description of Work: ONE AFTER THE OTHER HE TUNED UP THE SNOW BLOWER, RIDING MOWER (REPLACED TWO TIRES AND THE BATTERY) AND ROTO TILLER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Steve S.
06/2003
5.0
lawn service
 + -1 more
HE IS ALWAYS ON TIME AND DEPENDABLE.
Description of Work: HE CUTS OUR GRASS EVERY WEEK.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
DORIS K.
09/2001
2.0
lawn service
 + -1 more
HAS BEEN OUR MOWER FOR 4 YEARS BUT SERVICE HAS GONE DOWN HILL IN THE LAST 6 MONTHS.
Description of Work: PAID $30 PER VISIT FOR LAWN AND YARD WORK.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Mary L.
06/2001
5.0
lawn service
 + -1 more
DOES EXCELLENT WORK!!
Description of Work: MULCH DELIVERY
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$75
BEVERLY B.
05/2000
5.0
lawn service
 + -1 more
HES WONDERFUL!
Description of Work: MOWS EVERY WEEK. HAS A LOT OF BUSINESS RIGHT NOW. EDGES, SEEDING, AREATES.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Lawn Mower & Power Tool Repair,
Pavers and Hardscaping,
Landscaping
FAQ
BURCH MOWING SERVICE is currently rated 3.9 overall out of 5.
BURCH MOWING SERVICE accepts the following forms of payment: Check
No, BURCH MOWING SERVICE does not offer free project estimates.
No, BURCH MOWING SERVICE does not offer eco-friendly accreditations.
No, BURCH MOWING SERVICE does not offer a senior discount.
No, BURCH MOWING SERVICE does not offer emergency services.
No, BURCH MOWING SERVICE does not offer warranties.
BURCH MOWING SERVICE offers the following services: MOWING, EDGING, MULCHING, BED CLEAN-UP, TRIMMING