Building & Grounds, Inc.

Very courteous, clean, on time and affordable!

Not well at all. They got their tar tank and truck stuck around our mailbox at the end of the drive which took them two hours to unhook. While doing this they damaged the end of the drive, the mailbox they had to take off and they loosened the mail post. There were spots not covered and they are supposed to return but we aren't holding our breath. We really expected more. June 10th Steve Polley came and and agreed they needed to fix their work. He said he would call me when they were coming and that he would do the work himself. June 12th Steve a pollen called and said he would be here at our home June 13th to fix the drive. June 13th 7:00 p.m......still waiting. Finally received a call at 8:00 saying they weren't coming and that they would be here Monday morning. I told Steve storms were predicted. His response was...well we will get there when we can. Remember you aren't the only one waiting. If I had been quick enough I would have reminded him that they botched the job and we should be at the top of the list. So...STILL WAITING STEVE!! 6/16 Happily I had a voicemail telling me they would be here 6/17 in the morning. I do hope this works out. I had such high hopes . 6/17. Polley called this morning said they would be here at noon instead of morning. Said they had to wait in line for tar? It is now 1:30 and I'm still waiting. 6/19 Polley cam back and redid by hand the sealing. He also attempted to fix the divot in the drive the two boys did. Jury still out on the patch but the driveway finally looks nice enough. For his effort I thank Polley but I can't recommend the company with the help he has. The two boys tried to rip me off by lying about their the damage to our drive. I wasn't born yday boys.

I asked for an estimate and it took several attempts to even get an estimate. Then once I asked them to perform the work there were several missed appointments and scheduling mishaps. Finally they did come out and do the work the first time. After the initial treatment I called Steve the owner and after several attempts got a call back and explained that the cracks were not filled. Overall the drive looked very good but the cracks were still not lfilled. They eventually came out a second time and re-did the drive. Only this time they got overspray everywhere. My garden is still covered with the remnanats of this. And most importantly the cracks are not all filled. Steve has said he was coming out to inspect it but he never shows when promised. Then he calls and says he came out and can not see the missed cracks. I just want them to come when I am home so I can show them what they missed. It is very obvious to myself and several of my neighbors that I have asked for their opinions. To date I still have not paid Steve for his work. I would like to pay them when it is completed. He really seems to struggle with keeping appointments as promised.

They were really nice. He didn’t try to oversell me. I had them put two coats on and put sand and tarmax in to make sure it would hold. They came out and put the crack seal coat on twice, even though I only asked for it once. They also used hot rubber instead of cold rubber. I was out there and they did a really thorough job. He was real cooperative and made sure every detail was ok. They were just very friendly and easy to deal with. They really put the drive back together so it looks like it will last. They also put some asphalt in some sections that were low. They did what I asked them to do and they did a really nice job.

I FIRST ASKED HIM TO SEAL COAT THE DRIVEWAY. HE GAVE ME A QUOTE, THEN I DECIDED THAT IT REALLY NEEDED NEW PAVING. HE GAVE ME A QUOTE FOR THAT AND I ACCEPTED IT AND GAVE HIM A CERTIFIED CHECK FOR $1,750. THIS WAS HALF OF THE PAYMENT. OVER THE COURSE OF THE NEXT 2-3 WEEKS HE GAVE ME CERTAIN DATES THAT THEY WOULD BE OUT, BUT ALWAYS CALLED AND HAD AN EXCUSE AS TO WHY THEY COULDN'T COME OUT. FINALLY THEY CAME OUT AND THEY REMOVED PART OF THE ASPHALT AND THEN LEFT. THEY CAME BACK THE NEXT DAY TO PAVE IT. THEY PAVED ABOUT 20% OF THE DRIVEWAY BUT NOT IN ANY WAY THAT IT CAN BE USED. IT WAS NOT PAVED COMPLETELY, ONLY A LITTLE SECTION. WHILE THEY WERE THERE PAVING, THEY ASKED ME TO COME OUT AND SAID IF THEY WERE TO DO IT I WOULD GET WATER IN MY GARAGE BECAUSE OF THE SLANT OF THE ASPHALT. SO THEY CALLED STEVE, HE CAME OUT AND SAID HE AGREED THEY SHOULD REPAVE, TAKE OUT PART OF THE ASPHALT BEFORE THEY DO IT, AND THE PRICE WOULD REMAIN THE SAME. MY DRIVE UNUSABLE.

THE ORIGINAL ESTIMATE WAS FOR $850, BUT HE KEPT BUMPING THE PRICE UP, ALL THE WAY TO $1130. WE GAVE HIM A $600 DEPOSIT. THE WORK IS SHODDY, THE PRICE WAS RIDICULOUS, AND THE QUALITY IS VERY BAD. HE ALSO PROMISED TO CLEAN UP EVERYTHING THOROUGHLY, BUT LEFT A MESS. HE DIDN'T FINISH THE JOB, AND WHEN WE EXPRESSED DISCONTENT, HE AGREED TO STOP WORK AND ACCEPT PAYMENT IN FULL AT $600, BUT THEN CALLED BACK THREATENING TO SUE FOR THE FULL AMOUNT. IT WAS A HORRIBLE EXPERIENCE AND THE WORK IS REALLY BAD.

THE PROCESS & THE PRICE KEPT RISING CONTINUALLY. OUR INITIAL AGREEMENT WAS FOR COATING THE DRIVE, THEN THEY SAID THEY NEED PATCHING, AND THEN IT NEEDED TO BE RIPPED UP. I DID DECIDE NOT TO USE THEM. I HAD GIVEN THEM A $1000 DEPOSIT I'VE WRITTEN ON SEVERAL OCCASIONS ASKING FOR THE RETURN OF THE DEPOSIT, BUT HAVE RECEIVED NOTHING AS YET.