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Bedell Home Services

Plumbing, Water Heaters, Drain Cleaning,

About us

Bedell is a certified, bonded and insured home services company that provides full service, plumbing, excavation, heating/cooling and remodeling services. We have been family owned for more than 28 years and continue to invest our assets to take care of our customers, employees and communities. We take pride in our work and are driven by our values of Trust, Dependability and Quality. Our service areas cover (not limited to) Carmel, Fishers, Noblesville, Zionsville, Plainfield, Franklin, Greenwood, Beech Grove, New Palestine, Avon, Plainfield, Brownsburg, Greenfield, Shelbyville and McCordsville. Our collective experience over 150 years has helped us build a loyal customer base that consists of single family homes, apartments, property management and warranty companies as well as small commercial buildings.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Drain Cleaning, Plumbing, Heating, Cooling, Repairs - Leaks, Water Line, Garbage Disposal, Sewer Drain, Sump Pump, Septic System, Water Heaters, & Softeners.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,682 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 1682 reviews

SANDRA M.
06/2017
5.0
plumbing
  + -1 more
I discovered that one of my outdoor faucets was leaking after 5 PM on a Friday. Because Bedell Plumbing promised 24-hr service, I called them. They sent a two-man team over on the following day, Saturday. The work was done quickly and the new faucet works well. They even screwed it into the bricks to make it more stable. My one minor complaint is that the plumber who worked underneath in the crawlspace forgot to close the hatch when he came out.
Description of Work: replaced outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Bedell Home Services
Thank you for your feedback! We strive to make every project a positive experience and I'm elated to hear that we were able to do this for you and your family. With that said, we will try to be more vigilant about replacing those covers in the future. Enjoy the rest of your year, - Jay Bedell

Glenda S.
06/2017
5.0
plumbing
  + -1 more
Great! Paul did a very good job and was informative about what he was doing.
Description of Work: Rebuild toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Sandy B.
05/2017
1.0
plumbing
  + -1 more
Company replaced toilet in upstairs bathroom. Before the warranty was expired, toilet ( I guessed because damp tile around toilet base) started leaking through ceiling. When repair man came out he felt strongly that it was not toilet but sink leaking. He cut hole in ceiling downstairs to check pipes and found out it was toilet. Was not charged for service fee (toilet still under warranty) but company did not offer to pay for hole in ceiling or paint. Will not use company again.
Description of Work: Repair leaky toilet Bedell had installed.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0


Response from Bedell Home Services
Thank you for your feedback on our service. I'm sorry that our initial resolution didn't match expectations. I can't speak to the specifics, as our information for your visit last year is limited, but we would like to do what we can to make things right. Please feel free to call and give us the opportunity to correct the problem! - Jay Bedell

Jeff B.
05/2017
2.0
plumbing
  + -1 more
Just all around bad experience. Spoke with owner Jay and he said to send him pics of the issue and he'd send a quote. Gave me a quote that seemed a bit high, but gave me a honest assessment of issue. Gave me an expectation of when he thought he could get someone out there, and then never heard back. Followed up a few times over text and he was very slow to respond, if at all. Finally got a plumber out there who looked at it, went to turn off water, and said the water company had to do it. When WC did turn off water days later, we decided to go with another plumber for quick service. Another company was able to get a plumber out there that night and fix it in no time at half the original quoted cost. Giving the bad ratings mainly due to their inability to followup and overpriced quote.
Description of Work: Needed a leak fixed on water intake pipe where it met the water meter.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$550

Response from Bedell Home Services
We apologize that this project got started on the wrong foot, and can sympathize with why one would consider other options. When the request was initially placed, we handed it over to our excavation division for scheduling. We realized a little too late that they were buried in work and unable to respond in a timely manner. Our excavation team is experienced with galvanized lines, both inside and out, and were the best choice for such a project. Old water lines like those found at your rental property can become quite brittle with age, and having someone out there that knows exactly what to do in a worst case scenario is important. We may have missed on the timing of this one, but our phone lines are always open if you'd like a fair, free quote in the future. Please do note: Our business does not have any text lines that are monitored regularly. We use an emergency line for receiving pictures and necessary communications, but when in doubt just give us a ring or an email! We will try to make this more clear during future communications. - Jay Bedell

Chuck C.
05/2017
5.0
wells, plumbing
  + 0 more
I purchased one at a retail store and they did the installation for me. Brad came out and did the work very promptly and professionally He also cleaned up after he completed the work. He sealed the sump cover and zip tied the wires. Bedell has done other services as this is why I called them. I will call them in the future for any plumbing related or other services they do. Great job!
Description of Work: Install battery backup Sump pump monitoring system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Leslie C.
05/2017
5.0
sewer cleaning, drain cleaning, plumbing
  + 1 more
Great! They went above and beyond what I asked for and paid for.
Description of Work: Sewar clean out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary C.
05/2017
5.0
plumbing
  + -1 more
Serviceman determined the problem and repaired it. He did a very good job and we would continue to hire this company. Very reputable, great service and quality work.
Description of Work: repair of a leak under kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Thomas S.
05/2017
5.0
plumbing
  + -1 more
They were always very responsive, friendly, and professional. Great service at a fair price.
Description of Work: Have had them at my home several times for various jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly B.
05/2017
5.0
plumbing
  + -1 more
Excellent work. Would definitely recommend. Very professional.
Description of Work: 2 toilets fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Chuck C.
04/2017
5.0
water heater repair
  + -1 more
The guys were great and professional. They did a wonderful job. We called on a Friday early afternoon and they arrived by mid afternoon and finished up the job promptly. Will definitely use their services again.
Description of Work: Replaced electricwater heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruthie H.
04/2017
5.0
plumbing
  + -1 more
Bedell came out like they said. A call was placed an hour before. Very pleasant gentleman, and the job was done within an hour and the man even cleaned up more than I expected!
Description of Work: The handle of our kitchen faucet came off. We needed a new one put on. This was on a Friday. We called Bedell, after finding them here on Angie's list. We were told they could come out the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Tera M.
04/2017
5.0
plumbing
  + -1 more
He didn't find the problem but did a thorough investigation
Description of Work: Had leak in floor near laundry room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Rushad K.
04/2017
5.0
plumbing
  + -1 more
They are very good. They are service award winners for Angie's List. I have had them out twice. It went great.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick S.
04/2017
5.0
plumbing, water heater repair
  + 0 more
Booking the plumber was easy and the appointment scheduled much sooner than I thought would be possible. Estimate given over the phone was exactly what I paid. Technicians arrived on time and conducted the work quickly, efficiently and cleaned everything up afterwards. Will use them again myself next time I need plumbing work. Can't recommend them highly enough. Excellent job!
Description of Work: Water Heather Replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

JOHN H.
03/2017
5.0
plumbing
  + -1 more
It went very well. One minor problem which required a return visit...Bedell was prompt and professional at all times. Have used them for years.
Description of Work: Several plumbing projects on two separate trips. Two leak repairs, filter replacement, garbage disposal replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Karen L.
03/2017
5.0
plumbing, sewer cleaning
  + 0 more
Robert was in charge of both the interior and exterior excavation. John was his helper. It took 4 days total and they fixed the problem.(s) It was a very stressful and expensive issue that Bedell was able to fix. I thank them for their expertise and hard work! I hope no one experiences these issues, but if you do, Bedell Plumbing with Robert and John are good at what they do.
Description of Work: I had a sewage backup in the master bedroom. A Bedell plumber came promptly on a Sunday evening. He was not able to fix the issue after snaking and told me to schedule with the excavators Monday morning. The excavators came and excavated the lawn to fix a cracked pipe with tree roots inside. However, the problem was not yet fixed, as they found another broken pipe under concrete slab indoors that was filled with pea gravel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Andy L.
03/2017
5.0
plumbing, water heater repair
  + 0 more
It went great. Wish it was not so expensive to hire a plumber.
Description of Work: Hired to replace the water heater and hook up the new stove to the gas line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

LINDA F.
03/2017
5.0
plumbing
  + -1 more
Excellent! Was seen at scheduled time an estimate given, Came out on time and two servicemen for the job. Kept us informed during each repair needed and a re-estimate of finished needs. Their recommendation and the needs and reason behind each one. Reasonable cost and certainly with two men service done in a prompt and professional manner. Areas cleaner than before entered. Professional and personable. What is needed these days. Final cost within budget and beautiful work. Less than total of 3 hours job done and rest of day is mine. I am so pleased that am planning on them to address needs of another property we own.
Description of Work: Sinks and tKoilet leakinger

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Brenda W.
03/2017
1.0
plumbing
  + -1 more
He was doing work on my neighbor's yard and he dug up my front yard. He never said anything or asked me for permission. When I asked him why he stated that this is something that they do all the time. He stated that the connections were under my yard and he needed to get to them. I told him that he needs to pay for digging up my yard and he refused. I now have dirt mounds all over and now I have to hire someone to fix my yard.
Description of Work: Plumbing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Bedell Home Services
Our customer, the neighbor, hired us to connect a water service from their home to the water main across the street. In order to safely and properly tie on to the city main, we had to dig up a portion of the easement (the normally grassy area between sidewalk and street). This area is where many utilities are located and is owned by the city for this purpose. We take many precautions to minimize the impact to adjacent homes, but there is no way to return the ground to perfect, grassy finish immediately. The aerated soil will be left in a low mound that will slowly get smaller as time goes on. It takes a few months for the ground to settle back into place after it is excavated. After the ground has settled, we return to grade, seed, and straw the affected area in the easement. If this mound is removed or graded before it has a chance to settle, an unsightly depression can form. In this case, the ground had not fully settled so the finish process had not been completed. This member hired a third-party contractor to grade the affected area without contacting us prior to having work done. We had no chance to explain the process or set up a timeline. I'm sorry that things were not explained fully by our employees during the time of repair, but many times they're out in the cold and quite busy! We're always available here at our office to answer questions and concerns that might arise, though. Even afterwards, had we known there was a problem, we would have been willing to help!

veronica B.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Was done quickly and was very professional
Description of Work: Replaced my water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,175

Thomas M.
02/2017
2.0
gas leak repair
  + -1 more
This job required multiple trips and parts to complete. After being told they would contact me once the part came in, I had to call to inquire weeks later only to hear they do not know where the part was located. Multiple holes were cut in the ceiling due to faulty measurement. Owner said that is my problem. When i expressed frustration that no care was taken to protect computer equipment during cuts (i.e. drop cloth), i was again told it was my problem as he became condescending and dismissive. He said he would accompany the technician on the final trip so we could talk over the situation, but he did not show up. There are plenty of highly rated professionals on Angie's List -- better to choose one that treats a customer with respect.
Description of Work: Test and fix gas line. Replace regulator at manifold

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$1,100

Response from Bedell Home Services
Thank you for your feedback! I'm sorry that your experience was less than perfect, and I hope that I can explain some of the possible misunderstandings. This project was to replace a large portion of the gas system, including the connection through the outside wall. Multiple holes had to be cut to make sure we could get to each twist and turn in the old gas system. While some of the access points may feel unnecessary after the work is done, each one is made to get to a different fitting to take it apart and remove it. We were able to stay within an inch of where lines were before, which is quite impressive for a project of this type. (Though I understand it may not feel like much of a victory when it's at your home and not just a statistic!) I understand that this process is messy, and great pains are taken to make sure that each job site is left in the best condition possible. Unfortunately, holes had to be left in the ceiling for our return trip. These cut areas will continue to 'shed' as air pressure in the ceiling and room try to equalize and pull down dust from the bare drywall edge. This is where the dust was from after our departure, and I'm sorry if this wasn't made clear to you by our technician. We will make sure that this is a learning experience, and ensure future customers are made aware. As for the delay on the parts, that is regrettably 100% our fault. There was a misunderstanding that led to a cancelled parts order and a job considered fully completed. For that we apologize and I hope that the expedited second order and install process made the delay a little more reasonable at the end. We are here for only one reason: to help our customers live comfortably. Service plumbing is a people-based profession, and we try our best to treat each client with care, compassion, and respect. I'm sorry that we didn't leave that impression with you, but hope that you might consider us in the future so that we can prove what we are.

James S.
02/2017
5.0
plumbing
  + -1 more
First fix went fine. Several months later, problem was back. I didn't feel up to do-it-yourself and called Bedell again. They noted it was 3 days until 1-yr warranty expired (I had not considered that), came promptly and re-repaired at no charge. They are now my go-to plumber based on multiple satisfactory experiences.
Description of Work: Toilet, installed 1950, kept running, some kind of float problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAPI S.
02/2017
5.0
plumbing
  + -1 more
Excellent. Plumber completed all work in about 2 hours. Left areas clean. Cost seemed a bit high for 2 hours of work but is probably in line with others. They were upfront with the cost before scheduling.
Description of Work: 2 toilets rebuilt and 2 new faucets installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Ian K.
01/2017
5.0
plumbing
  + -1 more
Bedell Plumbing was extremely prompt, professional and efficient. I will certainly recommend them and utilize them again in the future.
Description of Work: Toilet Repair/Upkeep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Mark G.
01/2017
5.0
plumbing, wells
  + 0 more
Bill was on the job. He quoted me a fair price to replace the pump (less than I had heard elsewhere) and started to work immediately. He even reminded me about their Angie's List coupon. He answered all of my questions and was finished and on his way within about 45 minutes. I will definitely call Bedell again when I need plumbing.
Description of Work: Stepped into our unfinished basement about noon to find 2-1/2 inches of water. Our sump pump had failed. Called around but was not immediately able to find someone to come out the same day. Called Bedell next and they had a truck at our door within 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$464

Contact information

431 W Carmel Dr, Carmel, IN 46032

http://www.bedellplumbinginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
PC89200018
Trade License Locale
Indiana
Trade License Authority
Indiana
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Excavating,
Natural Gas Lines,
Appliance Repair,
Drain Pipe Installation,
Ceramic Tile

FAQ

Bedell Home Services is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Bedell Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bedell Home Services offers free project estimates.
Yes, Bedell Home Services offers eco-friendly accreditations.
No, Bedell Home Services does not offer a senior discount.
Yes, Bedell Home Services offers emergency services.
Yes, Bedell Home Services offers warranties.
Bedell Home Services offers the following services: Drain Cleaning, Plumbing, Heating, Cooling, Repairs - Leaks, Water Line, Garbage Disposal, Sewer Drain, Sump Pump, Septic System, Water Heaters, & Softeners.

Contact information

431 W Carmel Dr, Carmel, IN 46032

http://www.bedellplumbinginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day