Established in 2005, Angel Oak Tree Care is a family-owned and operated tree care company that aims to serve the greater Indianapolis communities and its surrounding areas. We provide expert services in all facets of Tree Care, pruning, and triage.
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Established in 2005, Angel Oak Tree Care is a family-owned and operated tree care company that aims to serve the greater Indianapolis communities and its surrounding areas. We provide expert services in all facets of Tree Care, pruning, and triage.
We are VERY HAPPY with Steve's work!!!! His company performed all services listed and exceeded our expectations. We have had several different "arborists" trim our trees in the past. One of the previous "arborists" didn't trim our Japanese Maple correctly and "lollypopped" our tree. Because of the previous improper trimming, our tree could only be trimmed back approximately 1 foot according to several tree "arborists" that looked at our tree. Several companies suggested total tree removal, of which I was told that our sidewalk might be destroyed in the process. After Steve of Angel Oak Tree Care viewed our tree, he made several suggestions that allowed the tree to be trimmed back further as well as opening up the tree so the house could be viewed and start inner growth. With this new inner growth, we will ultimately be able to trim back our tree even further in the future. Not one other companies even suggested this approach and would have cost us the loss of our tree plus the removal cost and sidewalk repair. We fully trust Steve's judgement and DEFINITELY USE HIS SERVICES AGAIN!!!!!
Description of Work: Service provided included trimming Japanese Maple, River Birch, Weeping Cherry, installing cables for River Birch,pine tree removal, fertilization, planting a Fat Albert spruce tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Response from Angel Oak Tree Care
Thank you [Member Name Removed]!
Linda G.
10/2013
2.0
tree service
+ -1 more
Business must be good for Angie's List contractors. This is the 3rd one who never returned my calls. I used this particular tree company before and wrote a good review but now I can't get a return call. So I now start over. Same problem with Home Experts and Chem Dry.
Description of Work: Nothing.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
2.0
JEANNINE M.
10/2013
1.0
tree service
+ -1 more
Angel Oak was hired to cut down one tree in back yard, behind my fence and trim feeder limbs off of tree in front. I spoke with the owner the evening before, to confirm this was to be done. I agreed he could take down a portion of my fence to take down the tree. As long as it was replaced correctly. His workers came and took down two trees in back. I was so upset. I called and told him the other tree had never been mentioned, and this was my property, and I should have been informed. He told me it was on the invoice. My neighbor wanted to pay to have this one tree taken down, because it was costing him money, and he asked my permission and I agreed. Apparently, the owner said the second tree was on the invoice, but neither of them informed me at any time about the 2nd tree. ( The second tree could have been added afterwards to the invoice, when I called him out on this... who knows!) He did come by and apologize, and I accepted that. When his workers left that evening, they left a huge mound of residual tree chips mixed with sod that they had excavated from taking out an enormous tree. When they placed my fence back up, they had carved out the bottom portion of that part of the fence to fit the new mound they had created, thus ruining approximately 20 fence boards. It looks absolutely terrible! I called the owner and told him I wanted it fixed, and haven't heard back from him. I emailed my next door neighbor and let him know what happened, and to not pay him until the property was restored. I also showed my neighbor in person what happened, and he blew me off, telling me he thought the dirt had already been there, and the guy probably did me a favor carving my fence over the mound. Needless to say, I am furious!
Description of Work: Cut down one tree in back, trim some feeder limbs off of front tree.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Response from Angel Oak Tree Care
(Member name removed), I apologize about any inconvenience with the job we preformed under your neighbors instruction! There were no trees "added" to the work order following the approval of the job. We were under the assumption everyone had agreed to the work and was reviewed by both parties. We didn't know it was necessary to review the work further ,unless requested, in which case we would have been glad to go over it. Investigating further into the fence, we have seen it and questioned our employees about any modifications made to the fence and none have been made. I will gladly stop out tomorrow to view the fence again. We are trying to make this situation right and I hope in the future there is better communication between you and your neighbor. Regards, Jon
RICHARD B.
10/2013
5.0
tree service
+ -1 more
This is the second year we have had a large ash tree in our front yard treated in an attempt to save it. It has responded well to treatment so far. Although treatment will take several years before the tree is in the clear, we are pleased with Angel Oak’s efforts. There are many other trees in our yard that we will lose to the ash borer, but we hope this tree will be the exception. We also use Angel Oak for tree fertilization, pruning, and removal and are always happy with their services.
Description of Work: Treated ash tree for emerald ash borer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Angel Oak Tree Care
Thanks [member name removed]! It was a pleasure working for you.
G.A. D.
10/2013
5.0
lawn treatment, tree service
+ 0 more
We have used Steve for close to 25 years. We have never had a problem and only have experienced excellent work. Steve is very responsive and can usually come and provide a written estimate the same day I call.
Description of Work: He trimmed two trees for us. Steve also does our fertilizer. I would only use Steve do our lawn work and tree services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARVIN & MARSHA V.
09/2013
5.0
tree service
+ -1 more
They have worked with us for three years. They are a local company and are always easy to talk to. I feel like I receive a fair appraisal for the work to be done. They always do exactly what I want them to do, and call to make sure that the work was done correctly. They are very knowledgeable, honest, efficient and careful. They always clean up when they are done. I am pleased with the service and feel that I have gotten what I paid for. The owner and the workers are all great to work with.
Description of Work: They treat our trees (triage services) for Emerald Ash Borer. They have also trimmed and fertilized our trees. They also removed 3 trees for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Angel Oak Tree Care
Thanks (Member name removed)! Its always a pleasure
Bob N.
09/2013
5.0
lawn treatment, tree service
+ 0 more
They are an excellent company. I have used them for over seven years. They are pleasant and do a wonderful job. Our lawn and trees have never looked better. Their prices are comparable to other companies.
Description of Work: They have taken care of our ash trees. They inject an emerald ash treatment every year for the trees which keep the trees are very healthy. They trim our trees and do our lawn care including fertilizing and weed treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARCIA E.
09/2013
5.0
tree service
+ -1 more
I have been using their services for around five years. They have done everything beautifully. I had been using a different company and didn’t think they were helping my crab apple trees and Angel Oak has done a wonderful job. The staff is outstanding. I need notification because I have dogs before certain treatments and they have always let me know when they are coming. Their prices are very reasonable. I would highly recommend them.
Description of Work: They treat my trees throughout the year. They feed trees that need nutrients, spray the trees that have bugs and do preventative treatments. They have treated bushes, shrubbery, oak and crab apple trees. They have also repaired trees that were hit by lightning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fraun C.
09/2013
5.0
tree service
+ -1 more
We have had them for at least eight years. They have always done a wonderful job. It is a family owned business; they are extremely easy to get along with. It is an excellent company and they always do what they said they will do.
Description of Work: They fertilize and spray the trees for insects or for what is needed at the time. They also trim the trees periodically throughout the year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Angel Oak Tree Care
Thank you [member name removed]!
John C.
09/2013
1.0
tree service
+ -1 more
Never heard back from them after discussing the services desired and exchanging contact information. Repeated messages to the main number as well as to their individual cell phone went unanswered. I joined Angie's List to avoid this type of situation.
Description of Work: The provider agreedto visit my Mom's house and assess the tree we want removed from our back yard. The providor offered to assess our front yard for weed abatement and general lawn care.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Susan N.
09/2013
5.0
tree service
+ -1 more
Angel Oak has been trimming our trees for several years and we're always satisfied with the overall end result of their work. When told we would like to be at home while the work was being done they accomodated our schedule and arrived right on time. They raised the canopy of our trees and removed the dead branches - we really wouldn't have had to be around as the work they did was great. Would recommend using Angel Oak for anyone wanting professional work done at a reasonable price.
Description of Work: Checked the overall condition of trees on our property and then trimmed them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Michael P.
09/2013
5.0
tree service
+ -1 more
I contacted Steve by phone and left a message as to what I needed done. He returned my call by the end of the day. I described the problem and symptoms my trees were having. He gave me an estimate within a couple days and came back and completed the work within the week. I will see them again in a couple years.
Description of Work: Provided Ash Borer treatment to 3 trees on my lot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
BOB & MARLA R.
08/2013
1.0
tree service
+ -1 more
I have made numerous calls to the office and to Steve's cell phone - left numerous messages without result of any communication from Steve. Only communication since Steve was here June 12, 2013 is a notice left in newspaper holder in July, 2013 signed by Jon and indicated the Maple trees were sprayed. Steve continues to advertise in The Springmill Crossing -( our mutual ) neighborhood newsletter . I do not recommend him to any of my neighbors. I am very discouraged with Angel Oak Tree Service. We have wasted much time waiting for a service we have not received. My husband had left work early ( used vacation time ) to meet with Steve in June.
Description of Work: Have used Angel Oak Tree Service in the past. Steve was very timely in coming to meet with my husband and discussing trimming and possible removal of trees. Also questioned Steve if spraying and treatment of Maple trees was completed from previous year ( Steve stated he would check on that ). Never heard from him since. We had paid for that service last year. Jon ( Steve's son ) left 1 notice that the Maple trees were sprayed in July on this year.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Angel Oak Tree Care
The consumer used our company in 2009 & again in 2012 for tree trimming. The consumer contacted our owner and he gave the consumer an itemized estimate for several different items. The consumer called back with specific items she wanted completed. Owner asked consumer to indicate those items on the estimate sheet and SIGN the document and mail back to have those items that consumer selected completed. We require a signature on all jobs and if we do not receive a signature we do not provide service. Consumer was left two different copies of the estimate - one for the consumer and one to mail back to our company. Consumer never signed the document nor complied with required protocol to receive services. Almost every year the consumer calls owner for an estimate and tells the owner after chatting for an hour that they must think about [it]. Unless the consumer can comply with protocol no service can be completed. Our company finds great pleasure with maintaining and caring for consumers who are serious about caring for their trees. We can only hope that this consumer has found someone that can provide whatever service this consumer decides upon.
Sue S.
08/2013
1.0
tree service
+ -1 more
I called on Tuesday to request an appointment to have trees looked at for disease problems. Also indicated that I would like to get an estimate on tree trimming at the same time. I spoke with Steve who said he could come the next day and take a look. I gave him my phone number and asked that he call me when he was coming so that I could meet him there. Today is Friday and I haven't heard a word from him. It is unfortunate because I had used their service in the past and was pleased with what they had done.
Description of Work: Did not use service
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Angel Oak Tree Care
We sincerely apologize for failing to communicate effectively. All I can say is I am very sorry. I hope the consumer was able to find someone to work with and do an awesome job. I am very sorry - very sorry. That is honestly the best response I can produce for this failure to communicate with the consumer.
Jess S.
07/2013
5.0
tree service
+ -1 more
Angel Tree team arrived as scheduled and immediately went to work cutting down the trees we wanted removed (a nasty thorny locust and several others). They were very concerned about the thorns left in the yard and Dustin actually walked around and picked up as many as he could. They were extremely helpful in suggesting a better way to trim some of our trees than we had thought. We appreciated their knowledge. They cleaned up as they went and by the time they left, you didn't even know we had any work done, with the exception of our back looking much brighter and cleaner. Great team! Keep up the god work!
Description of Work: Cut down several trees and trimmed several trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$490
CHARLES H.
07/2013
5.0
tree service
+ -1 more
Estimate was given within 1-2 days. Work was performed a couple of weeks later, as promised. All debris cleaned up--no damage to any property.
Description of Work: Trim branches from two trees that were hanging over house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
RENEE B.
06/2013
5.0
tree service
+ -1 more
Arrived on appropriate date with appropriate equipment. Trimmed trees as requested. Work was clean and very neat. Ground up branches. Cleaned up the entire area when finished. Great job for an excellent price.
Description of Work: Trimmed trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$378
NORA & LOU O.
06/2013
5.0
tree service
+ -1 more
This is the 2nd time we used them. First time was perfect. This time they did not come out when they initially said they would, but they called at the end of the day to tell us they had a truck issue and would come again later. We came and took the wood and said they would be back the next day for the stump. We had to call again to get them to come back for the stump; they explained the situation satisfactorilty and we would definitely use them again. The first time was truly perfect, I think this was just a one-time glitch due to amount of storm damage in the area plus their truck issue.
Description of Work: remove debris from large ornamental pear lost in heavy winds; stump removal. Did neighbors stump too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Response from Angel Oak Tree Care
Thank you sincerely to this member; the member is truly an exceptionally special person to work for!!!! We honestly enjoy the member's kind personality! Thank you so very much for your kind report!!!
Dennis R.
06/2013
5.0
tree service
+ -1 more
This company was OUTSTANDING. I woke up and noticed the tree had been split. At 6:30 in the morning, I sent an email to Angel Oak. Fifteen minutes later (6:45 AM), the owner called me. At 7:30 AM, the owner's son gives me the quote. That same day, they had the tree removed and stump ground.
Description of Work: Removed a tree and ground the stump 8 inches below ground level. We had a Bradford Pear tree that split during a strong storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from Angel Oak Tree Care
Thank you very much to this member. We sincerely appreciate the member taking valuable time to give us an excellent report. We especially liked how the member documented the sequence of events. As a general rule, statistics show that someone angry is most likely to take time to give a nasty report because of anger, therefore, this member gave us a very special compliment by taking time to honor us with a very kind report. These kinds of reports give the whole company good feelings about the jobs we do and that kind people recognize hard work. Thank you again to this very special member.
LARRY M.
12/2012
5.0
tree service
+ -1 more
It went well. Steve answered several questions about taking care of the new trees during the drought.
Description of Work: Took out dead ash tree and dead pine. Replaced with maples.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
MARY F.
11/2012
5.0
tree service
+ -1 more
Crew had to actually climb the tree to saw and remove deadwood because large equipment access to the tree was limited. They did a great job. I am very pleased. I think they were professional, worked hard and safely, and knew what needed done. Clean up was superior as well. I highly recommend this company.
Description of Work: Cut and removed deadwood on large oak tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
Craig and Jeannette E.
10/2012
5.0
tree service
+ -1 more
The price was appropriate for what he did, and we would use them again in the future.
Description of Work: Angel Oak Tree Care treated our tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
DAVID & SHARON G.
10/2012
5.0
lawn service, tree service
+ 0 more
They were on time, fast and efficient, and friendly!
Description of Work: I have used them twice, once to cut a tree, cut the top off of another one and the other time to dig the roots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
BRENT H.
10/2012
5.0
lawn treatment, tree service
+ 0 more
The service has been excellent overall. They’re very professional, and cleaned everything up when they did my tree work. The crew was delightful to work with; I’ve known the owner and have used his company for awhile. He’s an arborist and is very knowledgeable about trees!
Description of Work: They removed and trimmed some trees. They also take care of my lawn fertilization.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
APRIL G.
10/2012
5.0
lawn service, tree service
+ 0 more
They’re great! They’re very reliable, honest, and dependable. I’m very happy with their work overall!
Description of Work: They’ve done lawn service along with tree work; we have a lawn contract with them for the summer.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Landscaping,
Mulch and Topsoil,
Pest Control
FAQ
Angel Oak Tree Care is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Angel Oak Tree Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Angel Oak Tree Care offers free project estimates.
No, Angel Oak Tree Care does not offer eco-friendly accreditations.
Yes, Angel Oak Tree Care offers a 5% senior discount.
Yes, Angel Oak Tree Care offers emergency services.
No, Angel Oak Tree Care does not offer warranties.
Angel Oak Tree Care offers the following services: Established in 2005, Angel Oak Tree Care is a family-owned and operated tree care company that aims to serve the greater Indianapolis communities and its surrounding areas. We provide expert services in all facets of Tree Care, pruning, and triage.