ADVANTAGE BUILDING CONTRACTORS

Our roof was damaged last June in a hail storm. In July of 2009 we contracted with Advantage to replace our roof. The roof was replaced in October at a cost of almost 16,000. 15745 of this was paid by our home owner's policy insurance. Included in this payment 1660 for 1581 square feet of ice and water shield. We spent the winter in our home in Florida. When we returned in May of 2010 we found that we had a leak in the ceiling of our master bedroom as a result of the leak coming in from the roof. I contacted Advantage by phone on Friday June 4th and they sent out an inspector to look over the damaged area. He transmitted the information to the company. On Friday June 11th Trish who is one of the two owners of the company she called me and said the damage is not covered under warranty because apparently the damage is attributed to an ice accumulation on the roof eventhough the work they did was installing ice and water shield...this isn't covered under warranty? Their warranty covers repairs for one year and the roof was completed in October so it is still under warranty until October of this year. She said since it wasn't covered under their warranty I would have to report this back to my insurance company and they would probably pay me for the damage. I told her I would not call them since they paid the 1660 for ice and water shield. She then had the audacity to tell me on the phone that I was unwilling to take care of my property because I was unwilling to make a claim for a loss my insurance company already paid for. I could hardly believe that the owner of this company could be so rude and continue to make no sense as to why the warranty would not cover this damage. So it was clear to me that the warranty this company gives out is meaningless. In final I would hope that my experience with Advantage and its owners would serve as a caution to others.

The rep of company worked with me and my insurance company to get the ok to do the roof because of hail damage. They worked very well with the insurance company, and the roof was replaced within 2 weeks of inital contact. I was very pleased and recommend them highly.

They worked out very well for me. They did what they said they were going to do. The price was fair. When they were finished, they paid special attention to make sure everything was done correctly. They were pretty good.

They gave us an estimate first and then got the job done. They did the roofing first and then a different crew came out to get the siding done. They also installed the soffits and fascia. They also replaced a part of our roof that had rotten. They did a good job. The work was related to the storm damage. The woman from Advantage Building Contractors who gave us the estimate came out to inspect the roof and the siding. She then informed us about the damage. We later on called up our insurance company to come out and evaluate the damage caused. We were pleased and the work went on very smoothly. We haven?t had any problems. They were here when they said that they would be here. The crew that came out was very fast and cleaned up well. Our insurance company took care of the price. Whatever the woman who came out to give an estimate did was really good. I will use their services in the future as well.

PERFECT!!!

They were wonderful and did an excellent job for us. There wasn?t anything that I didn?t like about them. They came in and got our roof done with good quality. It was clean when they were finished. They came back and checked their work and made sure that everything was hooked up.

I called for several companies for estimates. One company that has an A rating on Angie's List came out and told me that I had no problems. I didn't call them, they have been going door to door in my neighborhood saying they will check roofs for hail damage. Advantage came and told us that there was hail damage all over my roof. It seemed fishy, especially after they asked who my insurance was. I chose to not get any work done. I have since had two companies come and give estimates and they stated the roof is fine. A lady from the company had approached since had she began to yell at me when I stated that I had others look at the roof and state the roof was fine. I am not sure they are the an honest company.

I was very pleased. When the representative first came out, several things were pointed out that other companies did not mention. I was glad to have the opportunity to weigh my options. Everything went as planned---which was much more than I expected.

They showed up as scheduled. Crew was very professional. I had two other companies that were on Angie's List and all three companies would have been good choices. I felt that the materials and warranties Advantage offered were better than the other two.

I've used this company before and they are always great! Best roofing company in the area.

Tom was very helpful and knowledgeable. Advantage came highly recommended by a friend of mine who used them. I got a good deal and I have recommended them to others.

My insurance adjuster recommended Advantage. He said that he usually doesn't recommend contractors, but he knew I was having a hard time with other contractors and he knew Advantage would take care of me because he meets with their reps all the time and sees their work. Great recommendation! Thanks!

I was very impressed with the quality of work. Advantage came highly recommended and for good reason. I was very surprised that everything went better than I planned. They are definitely the "go to" company for working with insurance companies and my house looks great!

My roof was leaking. State Farm inspected it and said it was not due to the storms. My brother Kenny told me that Advantage had done his roof several years ago and they were very good with the insurance companies and excellent with workmanship. I called them and two other companies. Advantage was the only company who called back the same day AND showed up ON TIME the NEXT DAY. I worked with Kim. She told me not to worry because she would meet with State Farm on a reinspection. When my adjuster got here, he already knew Kim from other claims so I felt even better. When they were done, my roof was approved. They did a great job on the roof! I have never seen people take such good care of a yard during the work. I also got a special warranty because they are GAF Certified. Excellent job. I'd highly recommend them to other family members and friends.

Very organized company. Not typical for roofers. I was very pleased with how they kept me informed. I found them listed with the BBB and NRCA (National Roofing Contractors Assn). Work was definitely first class and they live up to their website motto it seems---Expect More, Get More. Try them.

If only I'd checked Angie's List first! It was a comedy of errors. After the first guy to help us got fired from Advantage, the second misplaced our insurance check. The work took months to complete. They left shingles on my driveway. The gutter installers showed up on the day scheduled, but without notifying me that they were there. I was unnerved by strange men walking around in my yard (I'm a woman, and was home alone with my 2-year-old). I'm glad the dog wasn't out at the time! Later, I realized that, while the house roof was done, the shed roof was not. Examining the papers, I realized it wasn't included in the estimate (my bad for not catching it sooner, I suppose, but that's their job). They flatly refused to do an estimate on it; refused to repair it (they weren't taking any 'new' jobs); after several attempts, they still haven't even given me information on the type of shingle they used, so I can't even match it for whoever does do the work for me. Avoid them.

Rob approached us in the ambulance chaser mode, offering to help us settle our insurance claim to have our roof replaced because of hail damage. Although ultimately the claim was denied (we have State Farm), our experience with Rob was less than adequate. Rob assured us that the entire process would take 3-4 weeks. However, it took over six weeks before the insurance adjuster even came to our house. During that time, we never heard from Rob. We had to call him to find out what was going on. We got several calls from the insurance adjuster saying that Rob had canceled or postponed meetings to view the damage. Rob, however, never kept us informed of the progress. Once the claim was denied, we never heard from Rob. We had to call him to find out that the claim had been denied. This was a very frustrating experience.

The whole process when very well with their representative handling most of it. She coordinated most of the work with our insurance agent and our mortgage company. She was very flexible about meeting us at night after work and very good about calling us back that day. The work itself looks really nice and the workers did a great job of cleaning up and asking us where we would like things set. They were very professional. I was very worried about doing this, it seems overwhelming when you get all of the paperwork from all of the different agencies, but it has gone very smoothly and we only paid our deductible. So the price paid above is really what the work cost, but our out-of-pocket was only $1000. That said, it's hard for me to say if we got what we paid for, I really have no idea! I didn't shop around at all and I didn't really look at the numbers in the estimate because they weren't for us, they were for the insurance company. That's why I left it ''n/a''.