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"Great job fixing electrical box"

"I recently had a lightning rod system installed on my home by WB Lightning Rods. In contrast with other contacts made for this installation, WB Lightning Rods responded in a timely and informative manner. My contact was with William Burden, Owner & CEO. I found Mr. Burden to be knowledgeable and articulate. Although prepared to ask a series of materials and installation procedure questions based on researching residential lightning rod systems, Mr. Burdenâ s description of both was thorough to the point that all my questions were answered without asking a single one. I found Mr. Burden to be ethical. He expressed concern over the long-term viability of an aluminum system in my coastal location. He rescheduled my installation when inclement weather was forecast rather than risk the safety of his staff and the quality of the installation. He was willing to perform the installation on a Sunday when the forecast called for more inclement weather early the next week. Mr. Burden and his staff arrived promptly at the agreed upon time. Affable, pleasant, and courteous they undertook the installation with a notably positive attitude. Mr. Burden was present the entire installation ensuring consistency with the specifications of our contract. The installation was completed in two and half hours. In conclusion, I found WB Lightning Rods to be expert, honorable, professional, and quality driven. When Mr. Burden requested my approval to post a small WB Lightning Rods sign in my yard at the completion of the installation, I replied that he could rely on it to be a permanent fixture. I have never had a better home improvement experience. . ."

"They are quick in responding. Great communication and very courteous."

"Very good experience. The came 2 days earlier than was scheduled. Done the job in a mannerless time. I was very pleased with the work they did. Would highly recommend."

"They were great"

"My experience with this company has been HORRIBLE! I have a older electric clothes dryer that was displaying multiple issues, but still functional. My previous and awesome repair company was not able to service the dryer due to a move, so I called Trustworthy Appliance Service after checking Angie's List. I was first interested in a diagnosis to determine if the repair was worth it (versus replacement) and listed the numerous symptoms for the technician, including a hot-smelling motor when running. He immediately, WITHOUT LOOKING AT OR TURNING ON OR TOUCHING the dryer, made a diagnosis as a blower fan, gave me a quote for what he assured would resolve all issues, and completed the repair. Within a few days, the dryer quit working completely - it would not turn. I called the company, and the owner consented to a refund once the technician came and checked to make sure it wasn't just a "loose wire" as I would not have consented to spending more that already paid on a repair, had it been diagnosed correctly in the first place. Meanwhile I am without a dryer and must use the laundromat. Upon the second visit, the technician said it was a broken belt (totally consistent with the original hot motor symptom!!) and so I called to confirm refund needed after declining a free belt. I received no call back from the company after three days and had to call back (Geraldine originally said she would need to contact the owner the following day to pass along paper work to get final authorization from the owner for the refund and she would call back to process). The owner then tried to argue that the technician could have fixed for free the undiagnosed belt issue and acted as if he did not have the details of the case even though he had authorized the refund contingent upon a re-check by the technician (Jimmy) several days prior via Geraldine (office staff). Finally after frustration and argument, the refund was authorized and I will NEVER call this company again!"