FLETCHER FLOOR COVERING &REMODELING

We had Chris remodel our bathroom a couple years ago and it was excellent in very way. FAST FORWARD two-years, and we called Chris out to remodel a second bathroom. THIS TIME it was awful! Erroneous charges, month long delays, no organization, lies about what he was told, and we ended up having to get the electrical, drywall, paint, and plumbing contractors ourselves after his wouldn't work with him. After 2-failing attempts to square things up correctly and in the correct areas, he asked for payments in advance for labor and supplies to which we obliged because we trusted him. After receiving/cashing payment, he never returned! excuse after excuse, and than he had the audacity to send us a new estimate with payment up front to redo HIS mistakes. We also discovered he was lying about the supplies costs by hundreds of dollars and receipts he used were not ours. He never returned to finish and all had to be completely tore out and redone due to wrong measurements and poor workmanship.

Having a plan drawn up by a professional designer for bathroom remodel including entire shower tile and tile floor was our start. Upon arrival Chris began work for us including laying the backer board and roughing in the layout for shelves. The shelves initially outline in our blueprint were not enough after we thought about it., so we mentioned this to Chris and he solved our problems-adding 3 additional shelves. He did indicate the need for more tile prior to starting so we were aware up front of additional cost. (do to our request) Placement of the 4 shelves will be perfect for convenience and looks. Having to order more tile, the shower tiling is on hold, but what is done thus far looks fabulous! The floor tile we then started. Again Chris added another personal touch, simple yet making all the difference. Using some of the extra tile from the shower mosaic he placed them in with the floor title adding a nice visual. After he was finished grouting, he cleaned the tile, so all I have to do is seal the grout in 3 days. Will post photos once the last of the shower is completed.

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I thought that they did a great job. They showed up when they said they would. They finished in the time frame that they had given me. They were really nice to work with.