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Dish Network

TV Service - Satellite, Phone Service - Cellular, Internet Service

About us

Additional DBA - The Cellular Connection.

Services we offer

Satellite television & internet.

Reviews

2.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
17%
2
17%
1
33%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
3.3
responsiveness
3.2
punctuality
3.6
Showing 1-6 of 6 reviews

Nancy M.
03/2013
5.0
cell phone service
  + -1 more
I am a very satisfied DISH customer!
Description of Work: Our household has been a dish subscriber for 2 years and we are very pleased with the DISH service in general and the customer-focused response when we have problems or questions. The service was initially installed for free. During the installation, the service man fixed a problem that Comcast had been unable or unwilling to fix in several attempts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric T.
10/2012
2.0
cell phone service
  + -1 more
Verizon wireless has the best coverage for my needs of any other carrier. I have been with them since 1998 and the service has gotten better all the time. I was a truck driver and never had to go looking for a signal. My complaint is with the reseller in our area The Cellular Connection. I was up for a new phone and they were close by so I got my phone from them and not an official Verizon store. This was my second phone from this company and everything went smooth, until I got home. I was trying out the camera on the phone and found a bunch of pictures on it from someone else. I took the phone back and explained the situation and was told "oh ye we use the phones as demos and then resell them as new. The company doesn't send us a demo so we have to do it this way. The sales person didn't do her job and reset the phone before you got it." At that point I asked if it was common practice to sell used phones as new and the reply was yes. There was no attempt to hide it or exchange it "you bought it your stuck with it". I contacted the head of TCC and explained my problem and still have not gotten a response. The store in question is at Heartland Crossing by Camby, IN. Like I said, Verizon has been good for my needs but beware of the reseller TCC or The Cellular Connection.
Description of Work: Service renewal and new phone purchase. I chose my phone and the sales attendant took care of all paperwork and a brief tutorial of the phone and that was it, smooth transaction.........I thought. The grade above is more on the company than the person who helped me on my first visit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$210

JAIME S.
08/2009
5.0
satellite tv service
  + -1 more
They were very informative. They were very nice and helpful. They are saving me a lot of money over my previous cable company.
Description of Work: They recently came and installed satellite for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

JOYCE C.
06/2009
1.0
satellite tv service
  + -1 more
I called them trying to cancel, and first was told that I would receive a visa debit card with $50.00 on it, but now I am being told that because it was a processing fee it is non refundable.
Description of Work: I signed up for a cable service and paid $49.95 for processing, and then I would $15 for the actual cable service. After I signed up, I reconsidered and decided I did not want to continue with Dish Network. I had talked to a professional, and found out I would be locked into a two year contract. At the end of the 6 months, my bill would go up to $39.99, which I could not afford. I was told at the end of the 6 months, I could drop the extra channels and just pay $9.99 and I found out there is no such thing.

Rating CategoryRating out of 5
professionalism
1.0

$49.95

DONNA F.
07/2008
1.0
satellite tv service
  + -1 more
The receiver and remote got so old that we had to call them up and exchange them for wear and tear. They make us pay an extra five dollars a month for having two receivers now. I mailed a form to try and get my credit back but after about six months I finally got a fifty dollar credit on my account. I always get a foreigner when I call and it's very hard to understand them. They always give me the run around and never really help. They still owe me the other fifty dollars.
Description of Work: Dish Network is our TV service provider and we are not happy with them.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


RACHEL S.
10/2007
3.0
satellite tv service
  + -1 more
We paid by the month. Our only complaint about Dish is that we lost service when it stormed, even when it just rained.
Description of Work: Installation of a satellite and set up in the home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$43

    Contact information

    10302 Prosperity Cir Ste 103, Camby, IN 46113

    www.dishnetwork.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Satellite,
    Phone Service - Cellular,
    Internet Service

    FAQ

    Dish Network is currently rated 2.8 overall out of 5.
    No, Dish Network does not offer free project estimates.
    No, Dish Network does not offer eco-friendly accreditations.
    No, Dish Network does not offer a senior discount.
    No, Dish Network does not offer emergency services.
    No, Dish Network does not offer warranties.
    Dish Network offers the following services: Satellite television & internet.

    Contact information

    10302 Prosperity Cir Ste 103, Camby, IN 46113

    www.dishnetwork.com