C & J Water Treatment & Softeners

Very well !!

I could not be happier with the work performed by C&J. I was desperate to replace a very dirty cast iron case well that was erratically providing enough water and never clean water. C&J thoroughly explained the options for a new well to be dug and the new water line bored to the house. I was a seamless operation taking only 1 1/2 days to complete. I then had C&J provide a new water softener specially designed for a well. They removed old equipment. My whole house seems cleaner now with good water.

Great. He was prompt & courteous. Called ahead to announce his arrival.

good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It was fine. They did the job.

We are extremely satisfied with the service we received. Of the four referrals we received, they were the only one to respond promptly.

Had a couple of bumps but nothing major. They responded quickly and resolved problem due to factory setting.

They were quick and personable.

Only Culligan technicians and parts can be used so skilled people know this well.

They did a wonderful job for us. They really cleaned out the filter went above and beyond without having to try to sale us something. They did a really good job. They were very diligent, problem solvers, effective and timely. It only took them two days to solve the problem. The workers were energetic and consulted with other people when they need to, to get to the bottom of the problem in a most cost effective manner and were very polite.

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It went extremely well. They even sent a crew back out to collect the old softener that was too heavy for me to remove even though I thought I could. They consulted with me to make sure we got the appropriate system for what we needed and not just a replacement.

Very well. The guys were knowledgeable, professional, and did a good job. They are a good company to work with and care about customer satisfaction.

unknown

Very well. The service provider called before he came and arrived on time. He was very professional, knowledgable, and courteous. He had several good ideas for future care and recommendations. I would highly recommend and use this company again. Excellent!

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Great! Gauge showed I was getting pressure from my pump so he suggested that I get my water softener checked out. Pulling out a well pump can be very costly & he didn't think I needed to incur that extra expense unless absolutely necessary. Turns out my water softener iron tank had gotten clogged with sludge causing the decrease in water pressure.

EXCELLENT! A first time customer, I called at about 8:30 am requesting a service call because we had no water pressure at all, just a faint trickle. Without my inquiring, the man who took my call advised me that coupons/discounts for service calls, etc. were being offered and told me exactly where to find them. He was very nice, and I felt confident that he would make my call a priority. I was called back about an hour later & was told techs would arrive in about 30 minutes. They were on time, professional, polite, clean, knowledgeable, and efficient. They explained what they were doing, what they found, and were sensitive to my situation about the upcoming sale of my home. It was clear that I needed to replace the old, rusted, corroded piping and well pressure tank. The men were not trying to sell me anything that I did not need. At about 11:30am, when they were finished, the guys left the basement area as clean as it was when they arrived. They had already loaded the old metal parts onto their truck when I asked that they leave the parts here for scrap metal re-sale. They did not hesitate to unload the parts and leave them in a very convenient yet concealed spot near the house. I was VERY pleased with the service -- The whole service call, including the phone call, wait time, etc. only took about 3 hours! Price-wise, I don't have previous experience with this type of repair, but the breakdown goes as follows: Their normal service call is $150 (discounts are available) $22 gallon pressure tank - $422.10 labor to install tank- $207.90 brass tank "T" assembly with switch (piping with new pressure gauge)- $134.00 labor to install tank "T"- $66.00 sales tax- $38.93. I paid a total of $968.93, including the $100 Angie's List coupon. *DISCOUNTS* C & J had a coupon on their website for $100 off, but I had to send an e-mail request for the coupon, and the coupon didn't arrive back to me immediately. They guys were already here, so I opted to use the Angie's List discount by purchasing a $100 coupon which would cover the $150 service call. This turns out to be only $50 off. In the meantime, the C & J coupon arrived in my e-mail. The techs were very conscientious about not overcharging me and being fair, so they went ahead and gave me a $0 charge for the service calI, which I believe was fair. I have to say that the inconsistency between the discounts and the wording of the offers was confusing.

Went exactly as described. Also installed a tap for our ice maker.

The service has gone well so far. They came right out and were very quick with the test. They emailed the results to me and the bank which saved me some time.

I didn't think our water felt the way it should coming out of the faucet. He has come out a few times and told me the water was fine and that it was all in my head. I had another company come out to give me a second opinion and they said I should have a pH test done. They said my water was too soft.

The service was excellent. The guy was really knowledgeable about the system and they did not try to sell me on anything I did not need.

Great!