Certified Sweeps Chimney Professionals

It went very well. The men were polite, professional, efficient, did a good job and left everything clean and neat when finished.

Anyone who needs a fireplace installed or any work done in the chimney should call Jim Pritchett at Certified Sweeps Chimney Professionals. Jim is very thoughtful, considerate of your budget, and creative when designing your fireplace. My wife is SO happy with Jim's work that we are planning on calling him to install another as part of a remodel.

They arrived on time and were extremely professional. Performed dryer vent cleaning at a reasonable cost. Lowest price I could find!

They came on time, got the job done, cleaned up completely and were very pleasant. We will definitely use them again and recommend them to friends.

Some miscommunications at first but provider redeemed himself, showing professionalism and good customer service. Clearly very knowledgeable and skilled.

Jim diagnosed the problem and had it fixed in 30 minutes. Fast and excellent work. I highly recommend Certified Sweeps for anyone in.this area.

Jim was very friendly and professional. He knew what he was doing and provided the service efficiently. Took him a little while to return my call but it was during the holiday season.

I was very pleased with Certified Sweeps' responsiveness, promptness, and professionalism. My call was returned within a reasonable time (it was during the holiday weeks, so I didn't expect an immediate response), and an appointment was set for later in the week. The gentlemen on the crew were polite, and they explained what they were looking for with the inspection and what they saw as potential problems. Work was completed quickly and neatly. It was great to get prompt, honest, professional service. I am waiting for an estimate for some further work, and I plan to use Certified Sweeps again.

Jim was extremely helpful and patient in helping us understand the nuances between keeping our old vent less fireplace and replacing it with a new vented model for our 20' X 20' garden room. Our time frame was very short since we had about 30 people coming for the Christmas holidays, many who would be sleeping in this room, so it was imperative to get something working . We were not "pressured" to purchase a replacement. Once we had made the decision, he and an assistant quickly disconnected and removed the old model that same day. He also ordered the replacement, insured that it arrived on time, and installed it professionally - all during the busy pre- Christmas holidays. His cost estimate was right on and he and his crew were very cordial and knowledgeable.

Jim was a consummate professional. He had done some tuck repair work on a chimney at a house we owned and rented. We asked him to come look at the lining that another contractor had installed. After identifying immediately that the lining was not up to code and was actually making our updraft problem worse (we had been getting smoke in the house). He proposed a circulation system for the top of the chimney that was prohibitively expensive, so we decided to wait on that. However, Jim also identified the cause of our other issue, water leakage around the chimney. He showed us exactly where the leaks were percolating through the chimney. He proposed the installation of a chimney moisture system that would redirect the water away from the masonry and allow it to evaporate. He quoted us a reasonable rate and we agreed on a date a few weeks later. Chimney Sweeps really demonstrated their professionalism with the repair and installation. They showed up immediately on time (this was in June), and took the utmost care to ensure that the work was complete with a quality crew. Jim was kind enough to walk us through the process when we showed up to the house in the middle of the day to see the progress. He explained how they had taken some of the best brick pieces from the back of the chimney and moved them to the visible areas to keep the color and appearance consistent as best as they could. By the end of the day they had almost completely finished the process. The mortar set overnight, and by the middle of the next day, the chimney seal was complete. Jim put a cap on one of the chimney outlets, and blocked the other with a temporary seal that would keep water out but would let us install the circulation draft system if we decided to do so. After the installation, we had several strong storms and saw absolutely no moisture in the house where there was often water previously. The chimney bricks were bone dry inside the house. We asked Jim to come back in October and put a cap on the open chimney so we could have fires this winter. Jim's crew showed up within the next four days and put the cap on expertly. I have nothing but praise for Chimney Sweeps.

They were on time, very honest and did a thorough job on the dryer vent. I was impressed that he was honest about the chimney being clean and not needing service. He also explained how my dryer was vented. Jim Pritchett seems to be a very honest service professional. I am recommending him to my friends and neighbors.

Jim was able to explain the issues affecting our very old chimney and provide options for repair. His crew worked fast and were courteous throughout the project - even when working through wind and rain to finish the project on time.

I had no idea what kind of animal was living in my chimney, but I knew something was there, and it had to be removed. We live in an old house with tall chimneys and a slate roof, and I was afraid that it would be difficult to find someone with the right equipment to handle the job. I envisioned a terrible mess, and maybe even an animal in my house! To the contrary, the work was done expertly and in a very professional manner--and no terrible mess! A special lift was used to access the chimney and to place new steel covers over the area where the animal was using to gain entry into my house. He even took video of the raccoon exiting the chimney and climbing down the nearby tree. Thank you to Jim Pritchett for a job well done!

He arrived promptly and completed the work in the time expected. He patiently explained the installation to me as it progressed. I was impressed with his professionalism. We have used the new fireplace for several days now and are very pleased (and warm)!

He explained what he would do, rolled up an area rug, laid down a big tarp, and carefully disassembled the pieces of the fireplace to access the flue, etc. He used a large vacuum that emitted no dust. We had not had our chimney swept in 4 years and he was able to remove about 3-4 inches (depth on the bottom of the fireplace) of soot from the chimney. He was professional, courteous, punctual, clean and very good.

Jim and Ron came and inspected the chimney for the fireplace and cleaned the dryer vent. Because the fireplace was relatively new, Jim said it didn't need a cleaning at this time and saved me some money. They took pix to show us the large amount of lint in the dryer vent. They did a great job of clening the dryer pipe to include going down into the crawl space for repairs and cleaning up afterward. I would not hesitate to recommend Sertified to anyone.

Jim was very professional. He called me back, set a time, and was there with his crew. They fixed and cleaned without leaving any dirt behind them. He found an old copper gas line which is a no-no and made another appointment to return to change it. They came back on time and handled everything. I would call him again.

Jim took pictures of the raccoon coming out of out chimney, down the nearby tree, and across the yard during the process. Proof of the critter! The furniture and rugs were covered before they started and everything was put back and cleaned before they left. Since we have an old house with a very high chimney, he brought his lift so that he could work without having to get on our slate roof to replace the new covers. He offered to seal the chimney, but I declined that service. All the work was done at one time. They were running a little late, but he made a call to explain that they would be there soon. Communication with Jim was excellent through email and cell phone. I feel fortunate to have found him.

Jim quickly earned my confidence with his commitment to communicate with me, his punctuality and his knowledge of his craft (he identified the brick in my chimney by type and approximate date by just looking at it from the back yard). He then did the legwork necessary to actually get up close and confirm what he saw (others we sought a bid from did not). His explanations were clear, he provided photo examples of other conditions similar to mine and offered a number of different options for finishing off the chimney. His relationships with area builders meant that he already knew and had worked with the company that would be replacing my roof. He was in contact with them and was able to schedule work so that he was in and done just a few days before they came in, meaning that the overall construction / disruption time was minimal and that he got his job done first. Work area was clean and safe. Finished work looks great. His price was right in the ball park with other estimates received for the job. We give Jim our highest recommendation.

The workers were courteous, and the work was performed efficiently.

The owner was very informative on the initial call on what to expect. We set the appointment and he and his assistant were on time, covered everything within reach of the fireplace and then inspected inside and out. Cleaned and swept and finished in less than an hour. They used a camera to inspect the center portions of the chimney, told us what to watch for and some repairs we should plan on for the future (not immediate or imminent threats). I was very pleased. The chimney cleaning was an anniversay present to my son and daughter-in-law. I know it put them both at ease about using the fireplace in their new homel. I would recommend Certified Sweeps and will use them for my own home.

Returned my call within the first day. Gave good advice and an estimate on the phone. Was able to perform the job the same week. Showed up on time and did the job as expected. No mess. Gave thorough inspection of the fireplace, chimney, and cap. I had some after service questions and used email to contact him. He answered fairly quickly.

I was very happy with Jim and his company. He is extremely knowledgeable in his field, and gave me extreme confidence in his service. I was shocked that he was able to tell me what brand and model my fireplace was from the chimney cap, which he looked at prior to entering my home. This tells me that he has vast experience with this trade, which is exactly what I was looking for. I could find lots of companies willing to clean my chimney, but I appreciate the knowledge and experience that Jim clearly commands. He seemed to know everything about this chimney, and has even been to the factory that makes them. To me this shows a dedication to what he does and the desire to do it right. Oh not to mention that he was very friendly performed very good work, protected my floor with protective coverings and did an excellent job. I will be using his service every year for inspection and sweeping/cleaning.

Jim and Ron came in and assessed what I needed. They laid tarps everywhere, worked quickly and efficiently, fixed the flue, took the ceramic logs outside and cleaned them, put new 'stuff' at the bottom and made my fireplace look and work wonderfully. These men know what they are doing and do it well. I will refer them to friends, and am referring them to you. I will call them again when needed. Good job, great work!!

As usual we are pleased with their service. They are prompt, efficient, courteous, and they leave the area spotless. We will definitely use them again.