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Quality Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Energy Efficiency Auditing,

About us

Family owned & operated since 1965. See website for additional service areas. Additional address - PO Box 518, Bloomington, IN 47402.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial thermostats, air cleaners, furnaces, dehumidifiers, air conditioners, heat pumps, geothermal systems, hybrid systems, duct cleaning, infrared inspections & home performance testing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.740 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
15%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-40 of 40 reviews

Robert F.
04/2017
4.0
heating & air conditioning/hvac
  + -1 more
They just gave an evaluation
Description of Work: not sure at this time
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle C.
04/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came over for us to receive a free estimate.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jane O.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We had all 5 furnances in our rental building cleaned and checked. We have used Quality Heating for all our professional and home needs since 1980.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

john V.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our boiler quit during the coldest snap of the winter so far. Quality had a man out within an hour. They didn't have the igniter in stock (an uncommon model), and had it sent overnight. They loaned us electric heaters to get us through the night, and were back to install new part about noon the next day. A pricy little repair, but nobody could have been more efficient or helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jan G.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
The experience was great.
Description of Work: We were having problems with our 20 year old geothermal furnace system. We called this company for service. They showed up right on time and the cost of repair was very low. Knowing that we would need a new system before winter, we had them install a new geothermal water furnace. They showed up exactly on time, even calling first. They were at our house all day and couldn't have been nicer people. We are very happy with their entire staff and the quality of their product. In addition to installing the system, they gave us a $2,500 rebate form for REMC (our electric company). After our experience with them, we wouldn't call anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Charles R.
02/2012
4.0
heating & air conditioning/hvac
  + -1 more
They got back to me, they came on time and we didn't have any problems with them. We will use them again.
Description of Work: They inspect our furnace every year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert P.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
We have had a service contract with them for 9 years since we moved to this house when they did some upgrades to the heating and AC. They have done routine checkups and maintenance - always at the scheduled time with courteous employees. Recently our heat pump stopped working and their service people tried repairing it but found an obvious manufacturer's defect. Then they came for several additional service calls eventually concluding that it was best to replace the unit.. They asked us to pay only for the new unit with no payments for service or installation. We trust them to do competent work and to be fair in pricing.
Description of Work: When our heatpump broke and after 3-4 service calls, it was concluded we needed a new one. Since there was a manufacturer's defect, they replaced it making no charges for the service calls by teams of several employees or for the installation. We felt they treated us fairly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

ted T.
02/2012
5.0
air duct cleaning, energy audit, heating & air conditioning/hvac
  + 1 more
Called Quality Heating, Scott the owner came out the next day. He examined our existing heating/ac system and asked me to compute how much our electric bill was annually. (we are all electric home) I was able to see the increases and patterns in our seasonal usage. He asked me what I thought the problem was. He explained the company approach to installing the products and the rationale for same. We discussed solutions and outcomes. He was informative and answered all my questions about heating and cooling etc. It was an educational process. I felt he was sincere and interested in finding the best solution for me. Rather then try to quickly sell me a furnace he offered free testing of our home for efficiency and determine air leaks and any areas that might require additional attention to save money. Scott also gave me referrals for rebates, where to find them. He also recommended contacting my electric company to register for free energy weatherization program. Then he gave me brochures and information on choices for upgrades, etc. It was nice to hear that he could arrange financing as well. Turns out I could get a coupon for a free humidifier as well from the website. Scott and a couple of technicians came the next day and tested our home for air infiltration. I was very pleased with the whole process from a to z.. The biggest benefits for choosing Quality Heating: 1] Affordable prices and choices in products. 2] Knowledgeable and very professional. 3] Arranged financing with a low 5.9% interest rate. 4] Showed me how to apply for and save about $400 in rebates 5] Gave us a free humidifier 6] Referred me to a program that will perform free weatherization and insulation services 7] Very easy to deal with. It was refreshing to not feel like I was being hustled or oversold. I wholly recommend using these guys!
Description of Work: Assessment of efficiency of existing system. Tested for leaks. Complete disclosure of financial details, equipment needed, time frame, etc. Very thorough and good at explaining the whole process. Pleasant and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Robin V.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Josh, a friend from high school, was at the mall. The installation guy did an excellent job.
Description of Work: New Heater and a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Beverly V.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. I called in the morning and got service by the afternoon. I do have an annual contract for spring and fall checks of A/C and heating system so I got some priority and a small discount. This was a request for service outside of the pre-paid services. I have used this company for about 4 or 5 years when they did an installation of a new heat pump, new furnance and a few other add-ons. The owner was very knowlegeable about my needs relative to a few other companies that I had talked with. Have been happy with this company ever since. They were even willing to perform work for friends who were out of the country for a few weeks when I discovered their A/C was not working. My friends returned in very hot July to a cool. comfortable house.
Description of Work: Service call and repair of defective part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Marjorie R.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
The service attendant was prompt, friendly, conducted annual check for furnace, and explained what he has done. Explained what he has found with the furnace switch and made recommendations that benefited with price wise and very reasonable to install and didn’t have to come back.
Description of Work: Quality Heating & Air Conditioning, Inc. has regular service check to furnace, found a faulty switch on furnace and replaced while here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Todd S.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Two days for complete removal of old system and installation of the new one! Quicker work than I expected for such a big job. Hard-working courteous techs. Definitely recommend for my friends! Excited to see how my energy bills compare.
Description of Work: We had a new WaterFurnace Envison series Geothermal HVAC system installed by Quality. Their installation techs were friendly, down-to-earth, and showed respect for me and my family. They paid particular attention to keeping my carpet clean, and didn't get bothered at me asking questions. Rather, they explained the answers in a way that anyone could understand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Carole A.
11/2011
4.0
heating & air conditioning/hvac
  + -1 more
They seemed rushed the last time they were here. They seemed to be in a hurry. Their prices are about average with the other places in town. It seemed like it was so quick; he was in and out very quickly. They have been real responsive.
Description of Work: We used Quality Heating & Air Conditioning for a cleaning and inspection; it was an annual type of thing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stefanie K.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
When I bought my new home, I knew right away that I wanted to use Quality to install my new heating and cooling system. They had performed for my family for years and had always done great work, so I knew that I wanted them to do the job. I got my estimate quickly and the work didn't take long at all. The workers were professional and left my house in good condition. I have had my house for 3 1/2 years and have been comfy ever since. I will continue to recommend them to all of my neighbors and friends. Quality Heating and Air Conditioning is a family company that I want to keep in MY family.
Description of Work: installed a new air conditioner w/ furnace and heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500
    • 1
    • 2(current)

Contact information

1412 W Kirkwood Ave, Bloomington, IN 47404

www.qcomfort.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Energy Efficiency Auditing,
Dryer Vent Cleaning,
Natural Gas Lines

FAQ

Quality Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Quality Heating & Air Conditioning accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Quality Heating & Air Conditioning offers free project estimates.
Yes, Quality Heating & Air Conditioning offers eco-friendly accreditations.
No, Quality Heating & Air Conditioning does not offer a senior discount.
Yes, Quality Heating & Air Conditioning offers emergency services.
Yes, Quality Heating & Air Conditioning offers warranties.
Quality Heating & Air Conditioning offers the following services: Residential and commercial thermostats, air cleaners, furnaces, dehumidifiers, air conditioners, heat pumps, geothermal systems, hybrid systems, duct cleaning, infrared inspections & home performance testing.

Contact information

1412 W Kirkwood Ave, Bloomington, IN 47404

www.qcomfort.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed